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Grand Metropark Hotel Xi’an

5.0 star property

Photo gallery for Grand Metropark Hotel Xi’an

Interior
Indoor spa tub
2 restaurants; breakfast, lunch and dinner served
Lobby sitting area
Banquet hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
158 Dong Da Jie, Xi'an, Shaanxi, 710001
  • Place, Xi'an City Walls
    ‪13 min walk‬
  • Place, Xi'an Bell Tower
    ‪2 min drive‬
  • Place, Great Mosque of Xi'an
    ‪3 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Living room

Business Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Xi'an

A luxury stay in the heart of Xi'an awaits you at Grand Metropark Hotel Xi’an. Within steps you'll find Chang'an Qishi Museum and Dongyue Temple of Xi'an, Shaanxi Province within a 10-minute stroll. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna as well as access to a playground. 15069 square feet (1400 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 5-property class Xi’an City Center hotel, attractions include Xi'an City Walls and Xi'an Bell Tower.

What's nearby

  • Xi'an City Walls - 13 min walk - 1.1 km
  • Xi'an Bell Tower - 2 min drive - 2.0 km
  • Xi'an Jiaotong University - 3 min drive - 2.6 km
  • Drum Tower - 3 min drive - 2.3 km
  • Great Mosque of Xi'an - 3 min drive - 2.7 km

Getting around

  • Tiyuchang Station - 5 min drive
  • Xi'an Station - 11 min drive
  • Xi'an (XIY-Xianyang Intl.) - 52 min drive

Restaurants

  • ‪慢生活咖啡 - ‬13 min walk
  • ‪蜜雪冰城(二十六中店) - ‬2 min walk
  • ‪星巴克 - ‬16 min walk
  • ‪Cafe Xian - ‬12 min walk
  • ‪Haidilao Hot Pot - ‬2 min drive

About this property

Grand Metropark Hotel Xi’an

Grand Metropark Hotel Xi’an offers its guests a health club, a hot tub, and a sauna. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 15069 square feet (1400 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Metropark Hotel Xi’an. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Xi'an hotel.

  • 315 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 15069 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1990
  • Supervised kid's activities
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Grand Metropark Hotel Xi’an offers 315 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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  • Spa
  • Kids’ pool
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 88 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • Pavilion

Things to do

  • Health club
  • Hot tub
  • Piano
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,069 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 per person
  • Airport shuttle fee: CNY 350 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Metropark
Grand Metropark Hotel Xi’an Xi'an
Grand Metropark Hotel Xi'an
Grand Metropark Xi'an
Hotel Grand Metropark
Grand Metropark Hotel Xi'An China/Shaanxi
Grand Metropark Xi’an Xi'an
Hyatt Xi An
Grand Metropark Xi’an
Grand Metropark Hotel
Grand Metropark Xi’an Xi'an
Grand Metropark Hotel Xi’an Hotel
Grand Metropark Hotel Xi’an Xi'an
Grand Metropark Hotel Xi’an Hotel Xi'an

Frequently asked questions

Is parking available at Grand Metropark Hotel Xi’an?

Yep, Grand Metropark Hotel Xi’an has a free self car park.

Is there a spa on site at Grand Metropark Hotel Xi’an?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

What luxury perks are available at Grand Metropark Hotel Xi’an?

Grand Metropark Hotel Xi’an features a health club, 1 hot tub and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Metropark Hotel Xi’an a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Metropark Hotel Xi’an.

Is Grand Metropark Hotel Xi’an family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services and rollaway/extra beds in the guestrooms, it's no surprise that Grand Metropark Hotel Xi’an is a hit with families.

Does Grand Metropark Hotel Xi’an serve breakfast?

Yeah, buffet breakfast is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Grand Metropark Hotel Xi’an?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Grand Metropark Hotel Xi’an?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Metropark Hotel Xi’an?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grand Metropark Hotel Xi’an?

No, pets are not allowed.

Grand Metropark Hotel Xi’an Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 43 reviews
Rating 8 - Good. 17 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Fu Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得入往

地點位置佳，近市中心，洒店設施較陳舊，整體不錯。
Stayed 4 nights in Oct 2017
Verified review

6/10 Okay

Lai hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整體很旧，但是在我的要求下酒店給了一間大套房。很滿意！
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Not a bad hotel, just slightly far from central ci

Room was fairly large though not in a very central location. A bit of a walk into main area near Drum Tower. Comfort of room was pretty good though not much of a view from my hotel room. If you are after something in a more central location then there are plenty of other options available closer to the central city area. Do re-check the hotel location yourself because the distance stated isnt neccessarily correct, whether intentional or unknowingly misinformed. Room amenities replaced daily, requested sheets to be changed daily (though not entirely sure this was done every day). A bit pricey though I did end up booking this place last minute on the night as my original hotel booked wasnt of an acceptable standard. I have found in China you usually get what you pay for so if you are used to comfort, space and exceptional cleanliness then always go with a 5 star hotel. Overall I would recommend this hotel and would stay here again but would suggest booking a larger sized room for personal comfort. Dont have many negatives comments about this hotel, only minor small issues like the size of the minibar and lack of minibar food choices.
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネス・観光向けホテル

90年代の5つ星ホテル。周囲と比べて古く、目立たなくなったが、よいホテル。
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Just messed me up much
Verified review

8/10 Good

Olivia

Liked: Staff & service, property conditions & facilities, room comfort

Great location with comfort room

Great location as it is just next to the bus stop. Hotel reception staff are not so clear about the information of varies attractions. We had to depend on ourselves only. The room is clean and comfortable at all.
Verified review

6/10 Okay

usuman

Liked: Staff & service

豪華なホテルだが少しばかり老朽

スタッフも好印象でいいホテルです。 ただし、夜１０時にルームサービスを楽しんだところ、料理人が帰宅したとのことで、メニューは限られました。国慶節なので大目に見たいと思います。 湯船とシャワーが区分けされていないのは私にとってマイナスでした。 デポジットの説明は私の英語ではよく理解できなく、何度も繰り返し聞き直しが必要でした。平均ぐらいの評価です。
Verified review

8/10 Good

Mrs. P. Tan

Liked: Cleanliness, room comfort

Great Hotel Location.

We chose the Grand Metropark Hotel for its excellent location. It is within the city walls, and just minutes away from the Bell and Drum Towers, as well as the brightly lit and busy Muslim Street, a bazaar street lined with fancy stalls/shops selling authentic food, local snacks and souvenirs, etc. The hotel is big and pleasant, and rooms are generally clean and comfortable. Do note that the hotel appears to be quite popular and fully booked, so check in early if you have preference for non-smoking and/or adjoining rooms (our party of 3 was put in rooms on different levels!). And go down early for breakfast if you don’t want leftovers:(.
Verified review

10/10 Excellent

S.Y. Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel at reasonable price

We really enjoyed our 2 nights at the hotel. The room was spacious and clean. Hotel staff were very helpful, though it would have even more impressive if they spoke more English.
Verified review

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

upmarket hotel at a reasonable price

the hotel was in a good location to the city and shopping. about 15 mins walk to city wall. there english was not the best but they tried to understand and help. the rooms were very clean. the food in the restuarants was great. they helped us to get taxis to our location.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

绝佳的地点

酒店服务很好，但设施太旧了
Verified review

8/10 Good

Bing

Liked: Cleanliness, staff & service, property conditions & facilities

a very good place

the place of the hotel is good but there was construction, so it was noisy during the daytime
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;
Verified review

8/10 Good

Alan

Liked: Cleanliness, room comfort

Walking distance to just about everywhere

The hotel is 20 minute walk from the Bell Tower along a main road and plenty of excellent shopping. The East Gate on the Town Wall is about 15 minutes walk in the other direction. The main Xian railway station is twenty minutes north, and the trendy night life near the south gate is about 30 minutes away on foot. Of course, there are many taxis and buses passing the hotel all the time. My stay was comfortable except for noise coming from an open air diner next door, and the sound of rock music from a shopping complex across the street. The diner shut down at 12:30am ach night, customers or not.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很满意的酒店

地理位置很方便，客房隔音很好，服务很好，我的衣服遗忘在酒店，打电话后马上帮我快递到家了，很感谢！
Verified review

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service

Adequate Hotel

The Grand Metropark Hotel in Xi'an is an older hotel in a good location. We are a family of four with young kids, so we booked 2 rooms. Upon arrival we learned that there were no adjoining rooms available, so the front desk upgraded us to the family suite, which had 2 bedrooms, 2 bathrooms, and a sitting area. Very nice of them to do that! The room was very clean but smoking was permitted in that room so there was just that "smoky" feeling. The breakfast buffet was large but the food was satisfactory. The location was good for walking to the center of town and lots of shopping/restaurants. It took about an hour to get from the hotel to the terracotta warriors and about 40 minutes to get to the hotel from the airport.
Verified review

8/10 Good

A Fisher

Liked: Staff & service, property conditions & facilities, room comfort
Western breakfast much to be desired, not nearly as good as other hotels in China; choices were limited. Was difficult understanding hotel staff, their English was very poor.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location inside the wall

Great location inside the city wall. Formerly a Hyatt hotel. Nice restaurants. Like many similarly rated hotels we visited in china it appeared to be hotel largely empty. The hotels executive chef spent a few hours walking with us in the Muslim quarters which was a nice gesture.
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location and affordable.

The hotel was located within walking distance of the Xian wall which made it easy to hit one of the better in-town destinations. The price was reasonable and the staff was excellent. The atrium has live birds in cages and koi fish. The restaurant was very good. The beds, however were hard and the hotel shows it age a bit. There didn't seem to be a lot of nearby restaurants to choose from. Overall I recommend this hotel for tourists looking for a nice and affordable stay.
Verified review

8/10 Good

takarin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

日本人には不向き？

５つ星と考えれば残念ですが不満が残ります、まずは設備が古いです、トイレ、シャワーとも時代遅れでの代物です。部屋にもシミや壁紙の剥がれがありましたし、ロビーの天井のクロスは汚れて剥がれてきていました、外観も建物が汚れていました。スタッフの対応はしっかりしていましたし、ベルボーイも対応は問題なしです。吹き抜けのラウンジは解放感があって気持ちがいいです、夜はバーラウンジになったので行ってみましたが、雰囲気は良いです、しかし中国人の客も多いためマナーの悪さを感じました、たばこを吸ったり大声で話したり、５つ星の割に料金が安いので結構中国人がおおいです、残念ですがこれがホテルの質を下げていると感じます。彼ら中国人にとっては普通の行動でも日本人から見れば非常識な中国人が多いので静かな環境を望んでいる人はここのホテルはだめだと思います。朝食は１１５元で結構いいものを出していました、しかし一流というには少し足りないです…また、朝から中国人は大声で話すし、禁煙なのに平気でたばこを吸うので、環境はよくありません…ホテルもこういうところが注意できていないし徹底できていません。５つ星としては失格ですね…とにかく中国人のマナーの悪さに一緒にいたくないという人は、ここはおすすめできません。もう少しレベルをあげて料金のもう一つ高いランクのホテルを選んだほうがいいと思います。
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Metro Park Xian

Too bad breakfast was not included in room rate. On site price is very expensive for a family to eat every day.
Verified review

2/10 Terrible

FLORENTINO

Disliked: Cleanliness, property conditions & facilities, room comfort

This is no longer a HYATT! MISLEADING

SUPER EXTRA EXPENSIVE, NEVER RETURN , NO LONGER A HYATT HOTEL BUT CHARGING MORE THAN THE MOST EXPENSIVE HOTEL IN XIAN
Verified review

4/10 Poor

Chet

Disliked: Property conditions & facilities, room comfort

A weak Hyatt

I was surprised that Hyatt had its name on this hotel. The room was extemely dated, the bed was terribly uncomfortable, and it was overall a substandard hotel. The four-star rating was clearly a figment of someone's imagination. There's got to be a better hotel in Xi'an.
Verified review

10/10 Excellent

Vilas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great City, Great Hotel.

The hotel mnagement and staff were very cooperaive and wam. We were given one of the best rooms for family of 3; extra bed provided imedately on request. The hotel has the 'old world charm' with it's furniture and decor and we likedddd it very much. Breakfast was very good. Hotel's location is best suited to tourist familes. We liked Xi'an and if happen to visit again, would like to stay only at Hyatt Xi'an.
Verified review

6/10 Okay

Suzy

Liked: Cleanliness, room comfort

Hyatt Regency - okay hotel, closing down in the next few months (May 2011)

Nice hotel, not in a great location, but not bad either. Hotel was definitely older, according to local sources the hotel will be closing in the next few months as they are opening a park hyatt. I would suggest staying in the bell tower hotel if possible. It is is a much better location. Xi'an has a bus system, but no underground. Taxis are able to be found, but they don't always like to pick up foreigners. Staying in a good location matters in Xi'an. Would suggest somewhere near the bell/drum tower.