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Grand Metropark Hotel Xi’an

5.0 star property
Luxury Xi'an hotel in Xi’an City Center with 2 restaurants

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Photo gallery for Grand Metropark Hotel Xi’an

Lobby sitting area
Indoor spa tub
Superior Room, City View
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Standard Room | Bathroom amenities
Reviews
7.8

Good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
158 Dong Da Jie, Xi'an, Shaanxi, 710001
  • Popular LocationXi'an Bell Tower and Drum Tower3 min drive
  • Popular LocationXi'an City Walls4 min drive
  • Popular LocationXi'an Bell Tower4 min drive
  • AirportXi'an (XIY-Xianyang Intl.)43 min drive

Room options

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Living room

Business Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the area

Xi'an

A luxury stay in the heart of Xi'an awaits you at Grand Metropark Hotel Xi’an. Within steps you'll find Chang'an Qishi Museum and Dongyue Temple of Xi'an, Shaanxi Province within a 10-minute stroll. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .All 315 rooms feature TVs with satellite channels, and you can enjoy in-room childcare, coffee/tea makers and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include dressing gowns and slippers, while premium bedding and pillow menus invite a good night's rest. Down duvets, free bottled water and safes are also available. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna as well as access to a playground. 15069 square feet (1400 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is available. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Xi’an City Center hotel include Zhangxueliang Residence and Yisu Community Theater.

What's nearby

  • Xi'an Bell Tower and Drum Tower - 3 min drive
  • Great Mosque of Xi'an - 4 min drive
  • Xi'an City Walls - 4 min drive
  • Xi'an Bell Tower - 4 min drive
  • Giant Wild Goose Pagoda - 7 min drive

Getting around

  • Nanshaomen Station - 4 min drive
  • Xi'an East Station - 6 min drive
  • Xi'an (XIY-Xianyang Intl.) - 44 min drive

Restaurants

  • 凯悦酒店 - 1 min walk
  • 凯悦酒店行政酒廊 - 1 min walk
  • 德克士 - 3 min walk
  • 1+1酒吧 - 4 min walk
  • 后街酒吧 - 3 min walk

About this property

Grand Metropark Hotel Xi’an

Luxury Xi'an hotel in Xi’an City Center with 2 restaurants
Grand Metropark Hotel Xi’an offers its guests a health club, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 15069 square feet (1400 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Metropark Hotel Xi’an. An airport shuttle (available on request) and a train station pick-up service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Xi'an hotel.

  • 315 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 15069 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1990
  • Supervised kid's activities
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Grand Metropark Hotel Xi’an offers 315 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: CNY 88 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • Pavilion

Things to do

  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,069 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 per person
  • Airport shuttle fee: CNY 350 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Metropark
Grand Metropark Hotel Xi’an Xi'an
Grand Metropark Hotel Xi'an
Grand Metropark Xi'an
Hotel Grand Metropark
Grand Metropark Hotel Xi'An China/Shaanxi
Grand Metropark Xi’an Xi'an
Hyatt Xi An
Grand Metropark Xi’an
Grand Metropark Hotel
Grand Metropark Xi’an Xi'an
Grand Metropark Hotel Xi’an Hotel
Grand Metropark Hotel Xi’an Xi'an
Grand Metropark Hotel Xi’an Hotel Xi'an

Frequently asked questions

Is parking available at Grand Metropark Hotel Xi’an?

Yep, Grand Metropark Hotel Xi’an has a self car park, for a fee.

Is there a spa on site at Grand Metropark Hotel Xi’an?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

What luxury perks are available at Grand Metropark Hotel Xi’an?

Grand Metropark Hotel Xi’an features a health club, 1 hot tub and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Metropark Hotel Xi’an a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Metropark Hotel Xi’an.

Is Grand Metropark Hotel Xi’an family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services and rollaway/extra beds in the guestrooms, it's no surprise that Grand Metropark Hotel Xi’an is a hit with families.

Does Grand Metropark Hotel Xi’an serve breakfast?

Yeah, buffet breakfast is available daily.

Is there a free airport shuttle available at Grand Metropark Hotel Xi’an?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Grand Metropark Hotel Xi’an?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Metropark Hotel Xi’an?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grand Metropark Hotel Xi’an?

No, pets are not allowed.

Grand Metropark Hotel Xi’an Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 43 reviews" "
Rating 8 - Good. 17 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not a bad hotel, just slightly far from central ci
Room was fairly large though not in a very central location. A bit of a walk into main area near Drum Tower. Comfort of room was pretty good though not much of a view from my hotel room. If you are after something in a more central location then there are plenty of other options available closer to the central city area. Do re-check the hotel location yourself because the distance stated isnt neccessarily correct, whether intentional or unknowingly misinformed. Room amenities replaced daily, requested sheets to be changed daily (though not entirely sure this was done every day). A bit pricey though I did end up booking this place last minute on the night as my original hotel booked wasnt of an acceptable standard. I have found in China you usually get what you pay for so if you are used to comfort, space and exceptional cleanliness then always go with a 5 star hotel. Overall I would recommend this hotel and would stay here again but would suggest booking a larger sized room for personal comfort. Dont have many negatives comments about this hotel, only minor small issues like the size of the minibar and lack of minibar food choices.
Stayed 3 nights in Jul 2017

6/10 Okay

Keyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2017

8/10 Good

Mrs. P. Tan, Singapore

Liked: Cleanliness, room comfort
Great Hotel Location.
We chose the Grand Metropark Hotel for its excellent location. It is within the city walls, and just minutes away from the Bell and Drum Towers, as well as the brightly lit and busy Muslim Street, a bazaar street lined with fancy stalls/shops selling authentic food, local snacks and souvenirs, etc. The hotel is big and pleasant, and rooms are generally clean and comfortable. Do note that the hotel appears to be quite popular and fully booked, so check in early if you have preference for non-smoking and/or adjoining rooms (our party of 3 was put in rooms on different levels!). And go down early for breakfast if you don’t want leftovers:(.

10/10 Excellent

S.Y. Ong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel at reasonable price
We really enjoyed our 2 nights at the hotel. The room was spacious and clean. Hotel staff were very helpful, though it would have even more impressive if they spoke more English.

10/10 Excellent

Paulette, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
upmarket hotel at a reasonable price
the hotel was in a good location to the city and shopping. about 15 mins walk to city wall. there english was not the best but they tried to understand and help. the rooms were very clean. the food in the restuarants was great. they helped us to get taxis to our location.

10/10 Excellent

Belinda, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

8/10 Good

Alan, Melbourne Aust

Liked: Cleanliness, room comfort
Walking distance to just about everywhere
The hotel is 20 minute walk from the Bell Tower along a main road and plenty of excellent shopping. The East Gate on the Town Wall is about 15 minutes walk in the other direction. The main Xian railway station is twenty minutes north, and the trendy night life near the south gate is about 30 minutes away on foot. Of course, there are many taxis and buses passing the hotel all the time. My stay was comfortable except for noise coming from an open air diner next door, and the sound of rock music from a shopping complex across the street. The diner shut down at 12:30am ach night, customers or not.

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Adequate Hotel
The Grand Metropark Hotel in Xi'an is an older hotel in a good location. We are a family of four with young kids, so we booked 2 rooms. Upon arrival we learned that there were no adjoining rooms available, so the front desk upgraded us to the family suite, which had 2 bedrooms, 2 bathrooms, and a sitting area. Very nice of them to do that! The room was very clean but smoking was permitted in that room so there was just that "smoky" feeling. The breakfast buffet was large but the food was satisfactory. The location was good for walking to the center of town and lots of shopping/restaurants. It took about an hour to get from the hotel to the terracotta warriors and about 40 minutes to get to the hotel from the airport.

8/10 Good

A Fisher

Liked: Staff & service, property conditions & facilities, room comfort
Western breakfast much to be desired, not nearly as good as other hotels in China; choices were limited. Was difficult understanding hotel staff, their English was very poor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location inside the wall
Great location inside the city wall. Formerly a Hyatt hotel. Nice restaurants. Like many similarly rated hotels we visited in china it appeared to be hotel largely empty. The hotels executive chef spent a few hours walking with us in the Muslim quarters which was a nice gesture.