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Citadines Central Xi'an

4.5 star property

Photo gallery for Citadines Central Xi'an

Down duvets, in-room safe, desk, blackout curtains
Two-Bedroom Executive | Living area
A modern gym with exercise equipment, wooden floors, and a view of the city through large windows.
Exterior
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
36 Zhubashi Beilin District, Xi'an, Shaanxi, 710002
  • Place, Great Mosque of Xi'an
    ‪10 min walk‬
  • Place, Xi'an City Walls
    ‪13 min walk‬
  • Place, Xi'an Bell Tower
    ‪16 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Twin

Studio Twin

Studio Twin

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Premier

Studio Premier

Studio Premier

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Executive

Two-Bedroom Executive | Living area

Two-Bedroom Executive

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One-Bedroom Deluxe

One-Bedroom Deluxe | Living area

One-Bedroom Deluxe

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Xi'an

A luxury stay in the heart of Xi'an awaits you at Citadines Central Xi'an. Within a 20-minute stroll, you'll find popular places like Xi'an Bell Tower and Xi'an City Walls. Highlights at this hotel include a restaurant, an indoor swimming pool and in-room kitchens. .The restaurant, Chen Gong Guan, is open for breakfast, lunch and dinner. 2067 square feet (192 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Xi’an City Center hotel include Xi'an Town's God Temple and European Alley.

What's nearby

  • Great Mosque of Xi'an - 10 min walk - 0.9 km
  • Xi'an City Walls - 13 min walk - 1.1 km
  • Drum Tower - 13 min walk - 1.2 km
  • Xi'an Bell Tower - 16 min walk - 1.4 km
  • Northwest University - 17 min walk - 1.5 km

Getting around

  • Zhonglou Station - 12 min walk
  • Xi'an West Railway Station - 14 min drive
  • Xi'an (XIY-Xianyang Intl.) - 46 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬5 min walk
  • ‪面麵面 - ‬1 min walk
  • ‪德福巷 - ‬5 min walk
  • ‪同盛祥 - ‬9 min walk
  • ‪樊记腊汁肉 - ‬1 min walk

About this property

Citadines Central Xi'an

Citadines Central Xi'an offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Citadines Central Xi'an. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xi'an hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 12 levels
  • Conference rooms
  • 2067 sq ft of conference space
  • 192 sq. m of conference space
  • Built in 2007
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Citadines Central Xi'an offers 118 accommodations with DVD players and laptop-compatible safes. This accommodation is furnished with single sofa beds. Beds feature down duvets. 29-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 38 per person
  • A restaurant

Restaurants on site

  • Chen Gong Guan

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 120 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 38 per person
  • Airport shuttle fee: CNY 220 per vehicle (one-way)
  • Rollaway bed fee: CNY 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Citadines Central Xi'an
Citadines Hotel Xi'an Central
Citadines Xi'an Central
Citadines Central Xi'an Aparthotel
Citadines Apart Hotel Xi An
Citadines Central Xi`An Hotel Xi`An
Citadines Central Xi'An China/Shaanxi
Citadines Central Aparthotel
Citadines Central Xi`An Hotel
Citanes Central Xi'an
Citadines Central Xi'an Hotel
Citadines Central Xi'an Xi'an
Citadines Central Xi'an Hotel Xi'an

Frequently asked questions

What is the cancellation policy at Citadines Central Xi'an?

Citadines Central Xi'an offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Citadines Central Xi'an?

Yep, Citadines Central Xi'an has a free self car park. Onsite parking is limited.

Does Citadines Central Xi'an have a pool?

Citadines Central Xi'an has an indoor pool.

Is Citadines Central Xi'an family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Citadines Central Xi'an is a hit with families.

Are there hot tubs in the rooms at Citadines Central Xi'an?

No, but there are deep-soaking baths in the guestrooms.

Does Citadines Central Xi'an serve breakfast?

You bet, buffet brekkie is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Citadines Central Xi'an?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Citadines Central Xi'an?

Yep, you can grab a meal at Citadines Central Xi'an's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Citadines Central Xi'an?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Citadines Central Xi'an?

No, pets are not allowed.

Citadines Central Xi'an Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 252 out of 769 reviews
Rating 8 - Good. 382 out of 769 reviews
Rating 6 - Okay. 99 out of 769 reviews
Rating 4 - Poor. 27 out of 769 reviews
Rating 2 - Terrible. 9 out of 769 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great.Near the Muslim Quarter.The studio was huge modern and very clean.Hieever, the view is not great and the breakfast is so so..
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, friendly helpful staff! All facilitiez
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The décor of the Citadines Hotel is a little dated but very clean, very central and very welcoming. Breakfast and dinner meals were excellent, even for vegetarians. Our apartment, which was on the 7th floor, had a small kitchen, a large sitting room, and an adjoining bedroom with separate shower and toilet. From our window we had a wonderful view of the Drum Tower fully lit at night. We were just a 2-3-minute walk from the vibrant, colourful – and noisy – Muslim Quarter, the spectacular Great Mosque and Xian’s excellent subway trains. It was great having washing and drying machines available on site, as we travel light and do washing at least once a week while on holidays. The rooftop garden gave great views of the city, and we even made use of the very large pool table upstairs. The staff were all friendly and helpful. We would highly recommend this hotel to anyone visiting Xian.
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Erez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About two months preior my booked date, I'd got a message from the hotel (Citadines Central Xian) that the it is going to be renovated and will be closed during the time I booked. They suggested me to choose any hotel from their chain with the same price. I choose Citadines Xingqing Palace Xian. the hotel is good, I had smooth check in, the staff was friendly and had good English, breakfast was OK (mostly Chinese breakfast with few western choices)
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

部屋はとても清潔で快適でした。 周辺のローカルレストランも豊富でリーズナブルな滞在が出来ました。 また利用したいと思います。
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

Verified traveller

The location is close to attraction and metro station. However, the towels and bedsheet/quilt in the room would need some improvement since they look worn out. Breakfast is very limited.
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Henry

Disliked: Property conditions & facilities, room comfort
In the downtown of Xi'an, walking distance to Bell Tower and Drum Tower
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Siew Fah

Liked: Cleanliness, room comfort

Average hotel needing an upgrade

Very handy location, the hotel needs to upgrade their facilities. Breakfast was so so only. Room was spacious
Stayed 7 nights in Oct 2018
Verified review

8/10 Good

Jan

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mycket bra och mindre bra

Jättebra läge i centrum med viktiga miljöer på gångavstånd. Åtminstone mitt rum var aningen nergånget, inte perfekt rent men acceptabelt. Däremot åt jag bara frukost en gång i restaurangen - inget rent bestick eller talkrikar, schabbigt i baklokalen, trist vad som fanns att äta - men framför allt inte rent nog. Receptionens hjälpsamhet helt i topp. Alla vänliga men att frukosten överhuvudtaget inte funkar är inte bra. Kan väl säga också att mitt rum inte helt liknade bilderna - men å andra sidan är det stort, ljust, till gatan som är trevlig, och det är en fördel med lite köksfaciliteter i rummet - och här var glass, tallrikar etc rena. Så boka utan frukost nästa gång!
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Desayuno muy mejorable. Habitación y camas correctas.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Soohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시안에 있는 동안 편하게 지냈어요!

호텔을 고를때 위치와 안전, 가격을 가장 먼저 보고, 그 다음에 청결을 선택합니다. 원래 벨타워 호텔과 많이 고민했다가 호텔이 넘 노후되어 있다고 해서 결국 한국분들이 많이 가시는 시타딘으로 바꿨어요. 위치는...4.5점 정도로 좋습니다. 청결도는 좋은데 화장실 하수구 냄새가 살짝 나긴합니다. 그래도 전반적으로 깨끗했어요. 세탁기도 사용하기에 편했습니다. 세제는 세탁실 건조기 뒤에 있어요. 세탁 건조 각각 20위안정도 합니다. 조식은 원래 아침 잘 안먹어서..그럭저럭이었어요...호텔바로 옆에 현지 조식 식당도 있고 과일가게(현지인 이용하고, 가격명시되어있어요)가 있어서 많이 이용했습니다. 대추가 굉장히 맛있고 저렴하니까 많이 드시고 오세요. 그 외 골목 들어오는 길에 편의점 두개 호텔건물에 하나 있어서 접근성도 좋아요. 고루랑 근처여서 장소도 좋습니다. 슬리퍼, 다리미, 드라이기 다 있고, 콘센트도 굉장히 많아요. 호텔치고 조명도 밝아서 좋아요. 난방은 잘 안되는거같긴한데...필요없는 시기에 가서 정확하게 작동하는지 모르겠어요. 시도하다가 걍 꺼버려서요...대체적으로 좋은 호텔이었습니다~~^^
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Diane

Liked: Staff & service

Prime location

Okay so location was prime, smack right in the middle of walking distance to the Muslim Quarters, Bell Tower, street food and shopping, food everywhere, if you like the local Muslim food flavors....lots of cumin. They have a fake KFC aka Wallace, it was very tasty, be prepared to wait though, cause they cook your chicken as you order it, so it's piping hot and fresh when you get it. Staff was great, Cindi speaks English very well, there is another gal who speaks very well too, but I never got her name. The maids do not understand English, but if you communicate via sign language, you'll get what you need. Facility has a gorgeous rooftop view, but the lights do not work outside....there is a pool table on the top floor, nice big gym facility and separate yoga room. The facility can definitely use some upgrades, but it was very spacious. My shower walls were slimy, but other than that, they did their best. Given the prime location, I would consider staying here again if I was to ever go back to Xi'an. Terra Cotta soldiers is a must! If you stay here, take the bus, ask hotel for info. And get the transportation service from the airport, cost is 280 rmb one way, there were 6 of us and our luggage, we made it fit into a business Buick van, nice comfy ride. Tip the driver, it's a long drive, they are not accustomed to receiving tips, it are very grateful for it. Chinese people work hard and do not expect anything in return.
Stayed 4 nights in Sep 2018
Verified review

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location, you can walk to many many things. The rooms are quite spacious (especially for China standards) - they are also used for longer term stays therefore offered a very small kitchen and had a laundry room on site for use :) Staff were very friendly and many could speak English which was helpful for us! The breakfast that was included in our booking offered many options and was quite good for China standards. I would definitely stay here again and try their facility in other cities.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

stevenchong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late at night ie 2am in the morning.The check in was very good.Very fast and efficient.The counter staff was very pleasant.The only downside was we were placed on different floors for our 3 roome.This situation was rectified the next morning without any fuss.
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

takky

Liked: Cleanliness, room comfort
スタジオツインを利用しましたが広くて快適。何よりも西安の中心部で鼓楼のすぐ近くにあり、観光の拠点としては理想的。 スタッフの英語力はこの手のシティホテルとしては中国の平均的なレベルと思う。
Stayed 4 nights in Sep 2018
Verified review

4/10 Poor

sunukp

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The rooms were nicely structured. The entire hotel reeked of cooking oil smell. Couldn’t wash off that smell even after one round of laundry. Concierge spoke fluent English, but wasn’t aware of accessing famous sites using public transportation.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

午子仙毫

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鼓楼・钟楼の近く、地下鉄钟楼駅も近いので何をするにも便利な立地

鼓楼・钟楼の近く、地下鉄钟楼駅も近いので何をするにも便利な立地ですが、1本筋を入ったところにあるので、車の騒音とかも無く静かでした。 また、ツアーデスクがあり、西線観光と餃子ディナー付き大唐楽舞を予約することができました。 2018年8月末の台風21号による帰国便の欠航の際にも、航空会社への問い合わせなど、対応して頂き、大変助かりました。
Stayed 5 nights in Aug 2018
Verified review

8/10 Good

Verified traveller

Excellent Location

Excellent location. Hotel a little tired but very clean. Breakfast included was good.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

benny

why I chose this hotel

It’s location made it a choice hotel for travelers. It is within walking distance to the 钟楼, food street and metro station and yet away from the crowd.
Stayed 6 nights in Aug 2018
Verified review

8/10 Good

Fernanda

Rooms really comfortable with all the furniture needed. Breakfast is not so good, not many occidental options and the restaurant was not so clean. Great to have a self-laundry service. People at the front desk really nice and kind.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
The apartment was well equipped. We did not use as ate at their cafe and outside restaurants. Nice to have the crockeryvand cutlery for cutting fruits and reheating take away. Good location. Can recommend.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Comfortable small efficiency apartment, sitting area, kitchenette, comfortable queen bed, HBO, breakfast buffet. Staff spoke English well. Short Walk to city center, Bell Tower, Drum Tower, Muslim Quarter, South Gate City Wall. Stored our luggage after check-out while we continued to explore city. Close to Metro station. Would return.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Staff helpful and friendly. Convenient tour agency on the premises.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as it was walking distance from the main sites. Some back alleyways nearby if your brave and wish to eat what locals eat. apartment was very spacious although air conditioning could stronger.
Stayed 4 nights in Aug 2018
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a fantastic position to walk to many of the local sights. The hotel was clean and comfortable. The breakfast was OK but the organisation was bad, they did not open all of the restaurant and it was difficult cult to find seats. Good value for money.
Stayed 3 nights in Aug 2018