Crowne Plaza Wuxi City Center, an IHG Hotel: Deals & Reviews (Wuxi, CHN)

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Luxury Wuxi hotel in Liangxi District with 5 restaurants

Down duvets, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

8.2

Very good

Popular amenities

Spa

Pool

Breakfast available

Laundry

Restaurant

Bar

Check out the area

18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023

Wuxi Museum15 min walk
Nanchan Temple Antique Market3 min drive
Sanyang Parkson4 min drive

Room options

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed

Air conditioning

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Private bathroom

Sleeps 3
1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Private bathroom

Sleeps 3
1 King Bed

Standard Room, 1 King Bed (High Floor Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Sleeps 3
1 King Bed

Standard Room, 1 King Bed (Canal View High Floor Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Sleeps 3
1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Private bathroom

Sleeps 3
1 King Bed

Suite, 1 Bedroom (Canal View Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Separate bedroom

Down duvet

Blackout curtains

Deep-soaking bath

Sleeps 3
1 King Bed

Suite, 1 Bedroom (Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Sleeps 3
1 King Bed

Suite, 1 Bedroom (High Floor Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Sleeps 3
1 King Bed

Standard Room (Upgraded)

Highlights

Soundproofed

Air conditioning

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Private bathroom

Sleeps 3
1 Single Bed

Standard Room

Highlights

Soundproofed

Air conditioning

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Private bathroom

Sleeps 3
1 Single Bed

Presidential Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Kitchen

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Sleeps 4
1 King Bed

Suite, 1 Bedroom (Canal View)

Highlights

Soundproofed

Air conditioning

LCD TV

Separate bedroom

Down duvet

Blackout curtains

Deep-soaking bath

Hairdryer

Sleeps 3
1 King Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed

Air conditioning

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Private bathroom

Sleeps 3
2 Single Beds

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed

Air conditioning

LCD TV

Blackout curtains

Down duvet

Deep-soaking bath

Hairdryer

Private bathroom

Sleeps 3
2 Single Beds

Similar properties

Pool

Kids pool

Parking included

Free WiFi

for 1 night

includes taxes & fees

29 May - 30 May

About the area

Wuxi

A luxury stay in the heart of Wuxi awaits you at Crowne Plaza Wuxi City Center, an IHG Hotel. You'll be within a 15-minute walk of Wuxi Museum and 2.3 km (1.4 mi) from Nanchan Temple. Highlights at this family-friendly hotel include 5 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Paulaner Brauhaus, is open for dinner. Enjoy the indoor swimming pool, free kids' club, gym and sauna. 1141 square feet (106 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Liangxi District hotel, you'll be 2.5 km (1.6 mi) from Former Residence of Xue Fucheng and 2.6 km (1.6 mi) from Nanchan Temple Antique Market.

What's nearby

Wuxi Museum - 15 min walk
Nanchan Temple Antique Market - 3 min drive
Sanyang Parkson - 4 min drive
Suning Plaza - 4 min drive
Wuxi Yaohan - 4 min drive

Getting around

Suzhou New District Railway Tram Stop - 30 min drive
Pudong International Airport (PVG) - 147 min drive

Restaurants

艺海国际酒店 - 6 min walk
凯宾斯基美食廊 - 7 min walk
叁如匯 - 5 min walk
凯宾斯基自助餐柏林咖啡厅 - 7 min walk
阳光城市网吧 - 7 min walk

About this property

Crowne Plaza Wuxi City Center, an IHG Hotel

Luxury Wuxi hotel in Liangxi District with 5 restaurants

Crowne Plaza Wuxi City Center, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1141 square feet (106 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Crowne Plaza Wuxi City Center, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Wuxi hotel.

1 building

400 guestrooms or units

22 levels

5 dining venues

2 bars or lounges

Conference rooms

1141 sq ft of conference space

106 sq. m of conference space

Built in 2007

Deli

Kid's club (free)

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Terrace

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Crowne Plaza Wuxi City Center, an IHG Hotel offers 400 accommodations with DVD players and minibars. Beds feature down duvets. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

This Wuxi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site

Food and drink

Daily buffet breakfast available 6 AM to 10:30 AM for a fee
2 bars/lounges
5 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cafe Berlin
Fang Yuan Cantonese
Feng Huang Lobby Lounge
Paulaner Brauhaus

Things to do

Arcade/game room
Free children's club
Full-service spa
Health club
Indoor pool
Playground
Sauna
Shopping

Family friendly

Arcade/game room
DVD player
Free children's club
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

1,141 square feet of conference space
Business centre
Meeting rooms

Outdoors

Terrace

Full-service spa

Aromatherapy
Body scrubs
Facials
Hydrotherapy
In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)

22 floors
Ballroom
Banquet hall
Building
Built in 2007
Designated smoking areas
Reception hall

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels

Entertainment

DVD player
LCD TV with cable/satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before 11:30 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 250.0 per stay.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: CNY 250.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Wuxi City Center Hotel

Kempinski Wuxi

Kempinski Wuxi Hotel

Wuxi Kempinski

Wuxi Kempinski Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Wuxi City Center, an IHG Hotel?

Crowne Plaza Wuxi City Center, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Wuxi City Center, an IHG Hotel?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Wuxi City Center, an IHG Hotel on 10 June 2024 start from AU$120.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Wuxi City Center, an IHG Hotel?

Yep, Crowne Plaza Wuxi City Center, an IHG Hotel has a free self car park.

Is there a spa on site at Crowne Plaza Wuxi City Center, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Wuxi City Center, an IHG Hotel. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Crowne Plaza Wuxi City Center, an IHG Hotel have a pool?

Crowne Plaza Wuxi City Center, an IHG Hotel has an indoor pool.

What luxury perks are available at Crowne Plaza Wuxi City Center, an IHG Hotel?

Crowne Plaza Wuxi City Center, an IHG Hotel features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Crowne Plaza Wuxi City Center, an IHG Hotel a romantic place to stay?

A bar and 24-hour room service, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Wuxi City Center, an IHG Hotel.

Is Crowne Plaza Wuxi City Center, an IHG Hotel family-friendly?

You bet! With amenities such as a free children's club, a playground and an arcade, it's no surprise that Crowne Plaza Wuxi City Center, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza Wuxi City Center, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Wuxi City Center, an IHG Hotel serve breakfast?

You bet, buffet brekkie is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Wuxi City Center, an IHG Hotel?

No, Crowne Plaza Wuxi City Center, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Wuxi City Center, an IHG Hotel?

Yep, Crowne Plaza Wuxi City Center, an IHG Hotel has 5 restaurants.

What time are check-in & check-out at Crowne Plaza Wuxi City Center, an IHG Hotel?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Crowne Plaza Wuxi City Center, an IHG Hotel?

No, pets are not allowed.

Crowne Plaza Wuxi City Center, an IHG Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

10/10 Excellent

Palanisamy

Business traveller

18 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Feb 2021

8/10 Good

Verified traveller

Business traveller

21 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.

Stayed 3 nights in Sep 2019

10/10 Excellent

Lerusha

22 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD FOR BUSINESS

Good stay, clean, neat and convenient.

Stayed 3 nights in Aug 2019

8/10 Good

Hejian

5 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

15 June 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

5 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

29 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

1 Aug 2018

Liked: Cleanliness, staff & service, room comfort

Mixed experience: not sure if I would stay again.

This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2. Restaurant and wait staff were not as proficient with English. 3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4. Food in restaurants was good, but service was slow. 4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.

Stayed 8 nights in Jul 2018

8/10 Good

Colorful, SF, CA

25 Mar 2018

Liked: Cleanliness, staff & service, room comfort

Location location location

Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.

Stayed 2 nights in Mar 2018

4/10 Poor

thomas

31 Dec 2017

Liked: Cleanliness

Disliked: Staff & service

False advertising

There are multiple problems with this hotel. Most importantly, the rooms we rented were supposed to be 45 square meters large but the truth is that they were less than half the size - clearly false advertising - beware! Relatively speaking, the rooms are tiny. In addition, the service was well-meaning but poor, the restaurants were mediocre, and extra purchases were expensive (a bottle of water was the equivalent of more than $3, a small latte the equivalent of more than $11 ....). I would recommend other hotels in Wuxi that are better.

Stayed 5 nights in Dec 2017

Crowne Plaza Wuxi City Center, an IHG Hotel

Choose dates to view prices

Photo gallery for Crowne Plaza Wuxi City Center, an IHG Hotel

Very good

Popular amenities

Check out the area

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Standard Room, 1 King Bed (High Floor Lounge Access)

Standard Room, 1 King Bed (High Floor Lounge Access)

Highlights

View all photos for Standard Room, 1 King Bed (Canal View High Floor Lounge Access)

Standard Room, 1 King Bed (Canal View High Floor Lounge Access)

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Suite, 1 Bedroom (Canal View Lounge Access)

Suite, 1 Bedroom (Canal View Lounge Access)

Highlights

View all photos for Suite, 1 Bedroom (Lounge Access)

Suite, 1 Bedroom (Lounge Access)

Highlights

View all photos for Suite, 1 Bedroom (High Floor Lounge Access)

Suite, 1 Bedroom (High Floor Lounge Access)

Highlights

View all photos for Standard Room (Upgraded)

Standard Room (Upgraded)

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

View all photos for Suite, 1 Bedroom (Canal View)

Suite, 1 Bedroom (Canal View)

Highlights

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Highlights

Similar properties

Intercontinental Wuxi, an IHG Hotel

About the area

Wuxi

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Wuxi City Center, an IHG Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies