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Aparthotel

Somerset Emerald City Suzhou

4.5 star property

Photo gallery for Somerset Emerald City Suzhou

City view
Minibar, in-room safe, desk, blackout curtains
1 Bedroom Premier Twin
Fitness facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
No 436 Changjiang Road Suzhou New Distri, Suzhou, Jiangsu, 215011
  • Place, Suzhou Water Park
    ‪3 min drive‬
  • Place, Lingering Garden
    ‪3 min drive‬
  • Place, Shantang Street
    ‪6 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪30 min drive‬

Room options

View all photos for Premier Studio

Minibar, in-room safe, desk, blackout curtains

Premier Studio

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Premier Apartment, 1 Bedroom

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Suzhou

A luxury stay in Suzhou awaits you at Somerset Emerald City Suzhou. You'll be 3.6 km (2.2 mi) from Hanshan Temple and 7.2 km (4.5 mi) from Shantang Street. Highlights at this aparthotel include a restaurant, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with free WiFi, free wired Internet and a dining area. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead, bathrobes and slippers. A DVD player, a coffee/tea maker and free newspapers are also available. .At the aparthotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Huqiu District aparthotel include Suzhou Museum and Suzhou University.
View more Aparthotels in SuzhouOpens in a new window

What's nearby

  • Suzhou Water Park - 3 min drive - 2.8 km
  • Lingering Garden - 3 min drive - 2.4 km
  • Shantang Street - 6 min drive - 5.7 km
  • Humble Administrator's Garden - 11 min drive - 11.1 km
  • Jinji Lake - 16 min drive - 17.0 km

Getting around

  • Heshan Station - 7 min walk
  • Suzhou New District Railway Tram Stop - 18 min drive
  • Pudong International Airport (PVG) - 128 min drive

Restaurants

  • ‪KFC 肯德基 - ‬19 min walk
  • ‪水天堂西餐厅 - ‬3 min walk
  • ‪sushiro 寿司郎 - ‬19 min walk
  • ‪同济大酒店 - ‬1 min walk
  • ‪割烹旭日本料理 - ‬18 min walk

About this property

Somerset Emerald City Suzhou

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi and wired Internet. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Somerset Emerald City Suzhou. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Suzhou aparthotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 15 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Somerset Emerald City Suzhou offers 215 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. Housekeeping is provided on a daily basis.

Similar properties

Reception
Holiday Inn Express Suzhou City Center by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 16 reviews
The price is AU$74
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 68 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (137 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 15 floors
  • 215 units
  • Access via exterior corridors
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Somerset Emerald City Suzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 68 per person
  • Airport shuttle fee: CNY 650 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Somerset Emerald
Somerset Emerald City Suzhou
Somerset Emerald Hotel
Somerset Emerald Hotel Suzhou City
Somerset Emerald City Suzhou Aparthotel
Somerset Emerald Aparthotel
Somerset Emerald City Suzhou Suzhou
Somerset Emerald City Suzhou Aparthotel
Somerset Emerald City Suzhou Aparthotel Suzhou

Frequently asked questions

What is the cancellation policy at Somerset Emerald City Suzhou?

Somerset Emerald City Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Somerset Emerald City Suzhou?

Yep, Somerset Emerald City Suzhou has a free self car park.

What makes Somerset Emerald City Suzhou a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Somerset Emerald City Suzhou.

Does Somerset Emerald City Suzhou serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Somerset Emerald City Suzhou?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Somerset Emerald City Suzhou?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Somerset Emerald City Suzhou?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Somerset Emerald City Suzhou?

No, pets and service animals are not allowed.

Somerset Emerald City Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 167 reviews
Rating 8 - Good. 76 out of 167 reviews
Rating 6 - Okay. 10 out of 167 reviews
Rating 4 - Poor. 1 out of 167 reviews
Rating 2 - Terrible. 2 out of 167 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Waileong, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Shopping mall with cinema and eateries.
Stayed 2 nights in Sep 2025

8/10 Good

Jojo Soh

Liked: Cleanliness, room comfort

Nice hotel

Nice hotel right next to shopping
Stayed 2 nights in May 2025

10/10 Excellent

WEI, MARKHAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice breakfast, reasonable price for the room.
Stayed 1 night in Jul 2025

8/10 Good

Tai Gnan

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jojo Soh

Liked: Cleanliness, room comfort

Great apartment

Great apartment locate within shopping and eaties
Stayed 1 night in May 2025

8/10 Good

Jojo Soh

Liked: Cleanliness, room comfort

Nice apartment

Appartment within shopping mall and with subway at basement . Not too close to attraction but can take didi easily as well. Room with washing machine microwave al very convenience for longer stay
Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean apartment, responsive staff, shopping mall just downstairs and train station within walking distance
Stayed 2 nights in Apr 2025

8/10 Good

Rhys

Travelled with group
Liked: Room comfort

Great Location hotel

Simple room with nice housekeeping services. Location was great, with a lot of food and a shopping mall beside it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheung Wa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean well-equiped hotel located conveniently in a shopping complex
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

KAR HEONG

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Good and comfortable. Will stay again
Stayed 4 nights in Jul 2019

8/10 Good

Andrew, Singapore

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This hotel is right next to Emerald City Mall and the walking street. Great location with lots of good restaurant and amenities. Lots of areas to shop and dine. Great Location!!
Stayed 2 nights in May 2019

8/10 Good

KAR HEONG

Liked: Staff & service
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good standard great location

Business
Stayed 4 nights in Jan 2019

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Oct 2018

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Suzhou

Great with Mall and other facilities in close proximity.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Convenient location
Stayed 1 night in Jul 2018

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location which is 1KM away from the MRT station. Located near the food street and shopping mall. No problem to find food or restaurants for dinning. Good for both business or leisure.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable

We were surprisedthat this hotel was in a shopping centre but in the end it worked out fine. We caught up with laundry which is handy mid vacation.
Stayed 3 nights in Apr 2018

6/10 Okay

Vadim

Liked: Cleanliness, room comfort

Suzhou Somerset spring 2018.

Clean enough. Nice gym. Basic breakfast. Pure wifi, hardly works in busy hours. Nice surrounding area.

8/10 Good

Andrew , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious room because I got a Suite.

I always stay at this hotel when I am in Suzhou, because there are many good Restaurants and amenities stores around the Somerset Emerald Hotel. Most important, it belongs to the Ascott Group.
Stayed 1 night in Apr 2018

10/10 Excellent

Andrew E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area

Very good hotel. Good balcony. Excellent breakfast. Next to shopping mall. Plenty of restaurant. Convenient store nearby. Cannot ask for a better location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good will definitely stay again

We booked this hotel for a weekend trip from Shanghai. The location is excellent right next to the Emerald City Mall so it was convenient to go find food or fill up the day with shopping activities. The staff was very friendly and they have taxi service so it was very convenient to go around the city. Breakfast was good. not as many options to choose from but doable. The only downside to our stay was we were supposed to have a balcony but since the hotel exterior was being repaired the balcony was not accessible. They did not inform us this until we arrived at our room and there was a note in the room.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017