Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Suzhou awaits you at Pan Pacific Suzhou. You'll be within a 15-minute walk of Pan Gate and 2.2 km (1.4 mi) from Master of the Nets Garden. Highlights at this family-friendly hotel include 3 restaurants, an outdoor swimming pool, and an indoor swimming pool.

Flat-screen TVs with satellite channels are featured in all 480 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while pillow menus and down comforters invite a good night's rest. Additionally, 24-hour room service, separate bathtubs and showers, and coffee/tea makers are available.

The buffet restaurant, Garden Brasserie, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the free kids' club, fitness center, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas, coffee/tea in a common area, and massage/treatment rooms. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Gu Su District hotel, you'll be 8.3 km (5.2 mi) from Jinji Lake.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Premier King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Property Features

Pan Pacific Suzhou offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15070 square feet (1400 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury Pan Pacific Suzhou. Limited free parking is available on a first-come, first-served basis. This 4.5-star Suzhou hotel is smoke free.

  • 480 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1999
  • Bar or lounge
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Hongqiao Intl. Airport (SHA) (87 km / 54.1 mi)
  • Train station: Suzhou Railway Station (5.6 km / 3.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pan Pacific Suzhou offers 480 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Garden Brasserie - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Keyaki - This poolside theme restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 175.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 128 for adults and CNY 68 for children (approximately)
  • Rollaway bed fee: CNY 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel
  • Pan Pacific Suzhou Hotel
  • Pan Pacific Suzhou Suzhou
  • Pan Pacific Suzhou Hotel Suzhou

You should know

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Set meals are served in guestrooms only (no menus or public dining).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.com/Suzhou-Hotels-Pan-Pacific-Suzhou.h44308-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Suzhou-Hotels-Pan-Pacific-Suzhou.h44308-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Suzhou-Hotels-Pan-Pacific-Suzhou.h44308-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.