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DoubleTree by Hilton Williamsburg

4.0 star property
Art Deco hotel with fitness centre and seasonal outdoor pool

Photo gallery for DoubleTree by Hilton Williamsburg

Daily to-go breakfast for a fee
1 bedroom, in-room safe, desk, laptop workspace
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Fitness facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pool
The current price is AU$153
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
50 Kingsmill Rd, Williamsburg, VA, 23185
  • Busch Gardens Williamsburg
    ‪3 min drive‬
  • Water Country USA
    ‪5 min drive‬
  • College of William and Mary
    ‪8 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed | Living area

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-in Shower)

Classic Room, 2 Queen Beds, Accessible (Roll-in Shower)

Classic Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(82 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Living area

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Living area

Presidential Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(25 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About the area

Williamsburg

At DoubleTree by Hilton Williamsburg, you'll be 2.5 km (1.6 mi) from Busch Gardens Williamsburg and 6.7 km (4.1 mi) from College of William and Mary. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Harvest Grille, is open for breakfast. Pitchers Lounge is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 45000 square feet (4181 square metres) of event facilities include 41 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Williamsburg hotel include Williamsburg Winery and Fort Eustis.

What's nearby

  • Busch Gardens Williamsburg - 3 min drive - 2.4 km
  • Kingsmill Plantation Golf Course - 4 min drive - 2.7 km
  • Water Country USA - 5 min drive - 5.1 km
  • College of William and Mary - 8 min drive - 6.8 km
  • Williamsburg Winery - 12 min drive - 11.6 km

Getting around

  • Williamsburg Transportation Center - 9 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Marco Polo's Marketplace - ‬6 min drive
  • ‪Grogan's Pub - Busch Gardens - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬9 min walk

About this property

DoubleTree by Hilton Williamsburg

Art Deco hotel with fitness centre and seasonal outdoor pool
DoubleTree by Hilton Williamsburg offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 41 meeting rooms are available. Event space at this hotel measures 45000 square feet (4181 square metres) and includes conference space. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Williamsburg. Parking is available for a fee.

This 4-star Williamsburg hotel is smoke free.

  • 1 building
  • 295 guestrooms or units
  • 6 levels
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Built in 1976
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Williamsburg offers 295 accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 3 to 12 for adults and USD 3 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harvest Grille
  • Pitchers Lounge
  • Williamsburg Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 41 meeting rooms
  • 45,000 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3.00 to 12.00 for adults and USD 3.00 to 12.00 for children
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 01 March and close on 02 November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Williamsburg
DoubleTree Hilton Williamsburg
DoubleTree Williamsburg
Hilton DoubleTree Williamsburg
Williamsburg DoubleTree
Williamsburg Hilton DoubleTree
DoubleTree Hilton Williamsburg Hotel
DoubleTree by Hilton Williamsburg Hotel
DoubleTree by Hilton Williamsburg Williamsburg
DoubleTree by Hilton Williamsburg Hotel Williamsburg

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Williamsburg?

DoubleTree by Hilton Williamsburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Williamsburg?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Williamsburg on 21 Sept 2025 start from AU$153.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Williamsburg?

Yep, DoubleTree by Hilton Williamsburg has an uncovered self car park with in/out privileges for USD 12 per night. Uncovered extended parking costs USD 12 per night.

Are there any beaches close to DoubleTree by Hilton Williamsburg?

The closest beach to DoubleTree by Hilton Williamsburg is Jamestown Beach (11.7 km).

Does DoubleTree by Hilton Williamsburg have a pool?

Yep, and guests love it! DoubleTree by Hilton Williamsburg has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from March 01 to November 02.

Does DoubleTree by Hilton Williamsburg serve breakfast?

Sure does, to-go breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Williamsburg?

No, DoubleTree by Hilton Williamsburg does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Williamsburg?

Yep, they've got a lounge bar and an onsite restaurant. The bar/lounge is closed on Monday, Tuesday, Wednesday, Thursday and Sunday.

What time are check-in & check-out at DoubleTree by Hilton Williamsburg?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Williamsburg?

No, only service animals are allowed.

DoubleTree by Hilton Williamsburg Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Isha Nara

Stayed 2 nights in Jun 2025

8/10 Good

Norman H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only improvement has to do with the pool areas. People were smoking and large groups of teen boys were playing rough, whipping balls, screaming loud enough making it hard for older ones or smaller children to also enjoy it! Not sure if any staff checks it on occasionally, which may help.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bernell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great clean
Stayed 1 night in Jun 2025

6/10 Okay

Kristin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property dinning was bad and pricey.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Kierra

Stayed 2 nights in May 2025

10/10 Excellent

Alonzo, Temple Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They can do a real complementary breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

James E

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Easy stay. Only problem I couldn’t leave a tip for the room cleanup staff using the online service. Left cash but if you are going cashless you need to add this.
Stayed 3 nights in May 2025

6/10 Okay

ashley

Liked: Room comfort
Hotel as an over all was nice. Was a bit confused though. As a fault of my own i booked a saturday and didnt realize i didnt choose friday as well. First night had just a kind room. Which was on first floor and did lead to the out side with sliding door. Second night i had paid more which was the first i booked and had a balcony. That room was in worse condition with the bathroom and the balcony was a view of an over run basket ball court with weeds. Just a few flooors up from my room the first night. 135 was room first night 335 the second night. With 23 dollars more for a room in worse condition wasnt worth it for a balcony with a crap view. Take that into consideration when booking the classic king or delux king.
Stayed 1 night in May 2025

8/10 Good

Vinesh, san jose

Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Stayed 2 nights in May 2025

10/10 Excellent

Kim

Stayed 3 nights in May 2025

8/10 Good

Derrick

Stayed 3 nights in May 2025

8/10 Good

SIVSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was very quiet.
Stayed 3 nights in May 2025

10/10 Excellent

Ndeye

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I recommend people to stay to this hotel. It’s a nice hotel. I like it a lot thank you.
Stayed 3 nights in May 2025

6/10 Okay

Lucas

Travelled with partner
Appreciated how close this hotel is to Busch Gardens and Historic Williamsburg. Had challenges getting appropriate housekeeping services. Coffee supplies were not refreshed, and we found out during checkout that we should have received a cookie as well. Nobody ever picked up for Room Service, and there was a sulfur or sewage smell near the bar. Bartenders seemed amateur. Overall felt as though the place was understaffed so they may want to offer higher pay for proper incentives to attract talent.
Stayed 3 nights in May 2025

10/10 Excellent

Ernest

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Helen

Travelled with partner
Liked: Property conditions & facilities
I recently stayed at Doubletree by Hilton and while my overall experience was okay, there were several issues that detracted from my stay. Firstly, the noise from the air conditioner was quite disruptive, making it difficult to relax and get a good night’s sleep. Additionally, I was disappointed to find that my room wasn’t cleaned during my stay. I expected regular housekeeping service, especially considering the hotel’s reputation. Another aspect that frustrated me was the parking fee. It felt excessive to pay such a high charge for parking on top of the hotel rate. This added to my overall dissatisfaction with the value of my stay. While the hotel had its positives, these issues made it less enjoyable than I had hoped. I would recommend considering these factors if you decide to book here.
Stayed 2 nights in May 2025

6/10 Okay

Aricka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So so so visit

My hubby, kids and I visited this location during memorial weekend, while going to Busch gardens. Overall the hotel was ok, the pool my kids enjoyed, and of course the added touch of our chocolate chip cookies was amazing! But there were a few disappointing factors, the carpet smelled like mildew and the smell hit you as soon as you walked through the door. And we stayed for 3 days, I informed the staff of upon arrival and throughout our stay. Housekeeping did their best to fix the problem, but you could tell it was probably from people coming into the room after going to the pool and having their wet clothes laying around. I finally just decided to try and live with it and we stayed out of the room as much as possible, by going to the pool, arcade and sitting in the lobby playing games. There were stains on the carpet, and the radiator cover startled us when it randomly fell off at 2am while my kids were sleeping. My only other concern was that I was charged daily small random charges and when I questioned the staff no one could directly answer. I informed them that I would prefer to charged just one fee, versus a daily room charge, they said it should drop off and then there should be one final charge. The staff was friendly and eager to help. The air conditioning unit went out, but when we reported it maintenance came immediately. Our overall stay was not bad, but I will not revisit this property, especially with the mildew smell in the carpet.
Stayed 2 nights in May 2025

8/10 Good

Secundina

Travelled with family
Liked: Cleanliness
The staff is really nice, kind, respectful, but the room, I think the bathroom at least mine looks like 1 star hotel, I should take pics, the towel hanger, the wood of the vanity, but overall it’s nice, the cleaning, towels really soft and clean, it’s just an aesthetic thing, but I would like to come back!
Stayed 2 nights in May 2025

4/10 Poor

George

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was wonderful but the property maintenance was not kept up. The pool had bugs and mold. The building needs updating. The room was clean but the floor was not even. We were staying on the third floor. Balcony door locking mechanism was rusted and hard to operate.
Stayed 2 nights in May 2025

2/10 Terrible

Erica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Stayed 1 night in May 2025

10/10 Excellent

Sherika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025