2/10 Terrible
Richard T.
14 Jan 2026
Worst experience we ever had in a hotel or rental property. Listing shows condo in Waikoloa-actually in Waikoloa Village which is 7 miles away. Misleading listing if not downright false. Had problem with TV. Called property manager and he said was unfamiliar with the system setup. He called owner and advised me all "standard" channels were on the TV but could not get NBC, CBS, ABC, ESPN, etc. Sent cleaning lady over to see if she could help. DUH!No TV in bedroom which is expected in a one bedroom condo. Is a second floor condo and steep steps since no elevator. Had to struggle to get our luggage up and down the stairs. If my wife was alone, she could not have managed this. No shampoo, No facial tissues.Very old frying pans and cutlery. Had to hold shower head manually in the proper position when showering. To top it all off, a toilet clogged on our last day and would not flush.
Richard T.
Stayed 4 nights in Dec 2025















