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Hilton Grand Vacations Club Kohala Suites Waikoloa

3.5 star property
Family-friendly resort with fitness centre and outdoor tennis courts

Photo gallery for Hilton Grand Vacations Club Kohala Suites Waikoloa

Outdoor pool, pool cabanas (surcharge), pool umbrellas
2 bedrooms, premium bedding, down duvets, pillow-top beds
Full-sized fridge, microwave, oven, stovetop
Exterior
Garden

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pool
  • Gym
The current price is AU$739
includes taxes & fees
18 Aug - 19 Aug

Explore the area

Map
69-550 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Waikoloa Beach Golf Course
    ‪2 min walk‬
  • Kings Shops
    ‪10 min walk‬
  • Dolphin Quest
    ‪19 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Accessible, Golf View (Bathtub)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Accessible, Golf View (Bathtub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Golf View (Roll-in Shower)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Accessible, Golf View (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Golf View (Hearing)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Accessible, Golf View (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms, Accessible, Golf View (Roll-in Shower)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 2 Bedrooms, Accessible, Golf View (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms, Accessible, Golf View (Hearing)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 2 Bedrooms, Accessible, Golf View (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms, Golf View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 2 Bedrooms, Golf View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Roll-in Shower)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Accessible (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Golf View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Golf View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Hearing)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 107 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

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About the area

Waikoloa

A family-friendly stay in Waikoloa awaits you at Hilton Grand Vacations Club Kohala Suites Waikoloa. Within just a 10-minute stroll, you'll find Waikoloa Kings' Course and Waikoloa Beach Golf Course. Highlights at this resort include an outdoor swimming pool, and in-room kitchens and washers/dryers. .The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, gym and waterslide plus access to mini golf. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute drive of this 3.5-property class Waikoloa resort include Kings Shops and Hāpuna Beach State Recreation Area.
View more Resorts in WaikoloaOpens in a new window

What's nearby

  • Waikoloa Beach Golf Course - 2 min walk - 0.2 km
  • Kings Shops - 10 min walk - 0.9 km
  • Waikoloa Kings' Course - 12 min walk - 1.0 km
  • Dolphin Quest - 19 min walk - 1.6 km
  • Anaehoomalu Beach - 19 min walk - 1.6 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 28 min drive

Restaurants

  • ‪Island Gourmet Markets/Aloha Wine Bar - ‬4 min drive
  • ‪Kona Tap Room - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Lava Lava Beach Club Cottages - ‬6 min drive
  • ‪Island Vintage Coffee - ‬16 min walk

About this property

Hilton Grand Vacations Club Kohala Suites Waikoloa

Family-friendly resort with fitness centre and outdoor tennis courts
As a guest of Hilton Grand Vacations Club Kohala Suites Waikoloa, you'll find an outdoor pool, outdoor tennis courts, a waterslide, and a fitness centre. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Hilton Grand Vacations Club Kohala Suites Waikoloa. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Waikoloa resort.

  • 120 guestrooms or units
  • 3 levels
  • Built in 2006
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hilton Grand Vacations Club Kohala Suites Waikoloa offers 120 accommodations with washers/dryers and video game consoles. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Accommodation at this 3.5-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

55-inch LCD televisions come with premium cable channels. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Similar properties

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Hilton Grand Vacations Club Kings’ Land Waikoloa

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.6 out of 5, Wonderful, 1,002 reviews
The price is AU$491
includes taxes & fees
28 Aug - 29 Aug
Hilton Grand Vacations Club Kings’ Land Waikoloa

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Area shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • 2 outdoor tennis courts
  • 36-hole adjacent golf course
  • Gym
  • Mini golf
  • Outdoor pool
  • Waterslide

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.
  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Partner property access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 81-254-5445
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 81-254-5445. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Grand Vacations Club Resort
Hilton Grand Vacations Club Waikoloa Beach
Hilton Grand Vacations Club Waikoloa Beach Resort
Waikoloa Beach Hilton Grand Vacations Club
Hilton Grand Vacations Club At Waikoloa Beach Hotel Waikoloa
Kohala Suites Hilton Grand Vacations Hotel Waikoloa
Kohala Suites Hilton Grand Vacations Hotel
Kohala Suites Hilton Grand Vacations Waikoloa
Kohala Suites Hilton Grand Vacations
Kohala Suites Hilton Grand Vacations Resort Waikoloa
Kohala Suites Hilton Grand Vacations Resort
Hilton Grand Vacations Club at Waikoloa Beach Resort
Kohala Suites Hilton Vacation

Frequently asked questions

What is the cancellation policy at Hilton Grand Vacations Club Kohala Suites Waikoloa?

Hilton Grand Vacations Club Kohala Suites Waikoloa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Grand Vacations Club Kohala Suites Waikoloa?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Kohala Suites Waikoloa on 18 Aug 2025 start from AU$694.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Grand Vacations Club Kohala Suites Waikoloa?

Yep, Hilton Grand Vacations Club Kohala Suites Waikoloa has a free self car park.

Are there any beaches close to Hilton Grand Vacations Club Kohala Suites Waikoloa?

The closest beach to Hilton Grand Vacations Club Kohala Suites Waikoloa is Mauna Kea Beach (10.7 km).

Does Hilton Grand Vacations Club Kohala Suites Waikoloa have a pool?

Hilton Grand Vacations Club Kohala Suites Waikoloa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Grand Vacations Club Kohala Suites Waikoloa have a waterslide?

Yep, this property has a waterslide!

What makes Hilton Grand Vacations Club Kohala Suites Waikoloa a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hilton Grand Vacations Club Kohala Suites Waikoloa.

Is Hilton Grand Vacations Club Kohala Suites Waikoloa family-friendly?

You bet! With amenities such as on-site mini golf and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Hilton Grand Vacations Club Kohala Suites Waikoloa is a hit with families.

Are there hot tubs in the rooms at Hilton Grand Vacations Club Kohala Suites Waikoloa?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hilton Grand Vacations Club Kohala Suites Waikoloa?

No, Hilton Grand Vacations Club Kohala Suites Waikoloa does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Grand Vacations Club Kohala Suites Waikoloa?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Hilton Grand Vacations Club Kohala Suites Waikoloa?

No, only service animals are allowed.

Is there a golf course on site at Hilton Grand Vacations Club Kohala Suites Waikoloa?

There is a golf course next to Hilton Grand Vacations Club Kohala Suites Waikoloa.

Hilton Grand Vacations Club Kohala Suites Waikoloa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 291 reviews
Rating 8 - Good. 55 out of 291 reviews
Rating 6 - Okay. 19 out of 291 reviews
Rating 4 - Poor. 8 out of 291 reviews
Rating 2 - Terrible. 4 out of 291 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet resort. Room, facilities, and especially the pool we're beautiful. They'll try and lure you into a timeshare, but we avoided that. The area around it was very nice and you have full use of all the nearby hilton properties and amenities. The dining nearby was overpriced and underwhelming. The shopping nearby was also incredibly overpriced, drive 15-20min out of the area and your basics are half the price, or better. I would definitely stay again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Big Island paradise

We spent a wonderful week at HVC Waikola The apartment was well appointed. Loved the use of the hotel and the shopping areas. We would definitely come back.
Stayed 6 nights in Mar 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but consider a few operating promises.

Nice accommodations but a couple of operating systems were not working such as the screen & glass door lock was not locking correctly, the bath tub "spouts" were not working consistently, and the shower 4-spouts had only the right side were not working.
Stayed 3 nights in Feb 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there

Our room was excellent. It was very clean. Service was excellent
Stayed 6 nights in Feb 2025

10/10 Excellent

Kameahookohoiakeakua

Stayed 1 night in Feb 2025

10/10 Excellent

KRISTINE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family get away

This is a fantastic hotel in a golf course. The ocean is a short drive away. The apartment was nice.
Stayed 7 nights in Jan 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying here. Ample space for family of 5, clean, and prompt response via text to housekeeping needs. The reason we did not rate our stay as 5 star is die to our pool experience. They ran out of pool towels and asked us to return later and even then they inly had 3 pool towels. I wish they had pool towel service like Kings Land. It is inconvenient and made our experience less enjoyable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Webster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun in the sun with lots of enjoyable options
Stayed 4 nights in Dec 2024

10/10 Excellent

Moriah

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartments spacious and beautiful. Staff super friendly. Excellent service.
Stayed 7 nights in Nov 2024

4/10 Poor

Jerry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs upgrade, the appliance and everything else are all dated!
Stayed 7 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

6/10 Okay

Dylan

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 7 nights in Oct 2024

10/10 Excellent

LORRAINE ELAIZA, Panorama city

Stayed 4 nights in Sep 2024

8/10 Good

Midori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was cosy and quiet. The rooms were clean and kitchen was well facilitated. The shuttle bus was convenient from Hilton for shopping
Stayed 4 nights in Sep 2024

10/10 Excellent

Xiaobai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and perfect for family trip. The property is part of the whole Hilton Grand Vacation village. All amenity from other Hilton properties are open to use.
Stayed 3 nights in Sep 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The staff were friendly and efficient.
Stayed 6 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived and checked in, my room was not ready, so we decided to go for dinner and return later. When we came back, we noticed trash bags stored in front of our door, with trash scattered on the floor. Our room was located in front of the facility room, which seemed to contribute to the mess. A few items, like tissue paper, were missing but were replaced the following day. Unfortunately, the concierge didn't reach out until two days before my departure, which left me unaware of all the discounts and benefits available during my stay. On a positive note, the housekeeping staff did a fantastic job throughout my visit, and the resort was well-maintained. The nearby shopping centers for groceries and dining were very convenient, and the resort's location on the northwest side of the Big Island made for a less crowded and peaceful experience. I will consider returning in the future
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

SREERAJ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 BR suite with kitchen. Very clean and comfortable unit, Spacious bedroom and spa style bath. Daily housekeeping was provided. We thoroughly enjoyed the stay and will definitely return next time.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Angeli, South San Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not that bad. Quiet . I recommend to bring off spray for mosquitoes in case . At night there's alot of cockroaches and lizard. So close the screen or ur door at backyard. There pool beach towel per person and you can't request for new one.
Stayed 3 nights in Jul 2024