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Hilton Waikoloa Village

4-star property
69-425 Waikoloa Beach Dr, Waikoloa, HI 1800 796 370
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3.0 out of 5
See all 1 Wotif Reviews

"The hotel grounds are beautiful, pools area is probably one of the best I’ve been to. Bed was very comfortable. Got a free upgrade which was nice. Sta ... " More

By a verified traveller on Wed 26 Feb 2020

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Hotel Description

A family-friendly stay in Waikoloa awaits you at Hilton Waikoloa Village. Within just a 15-minute stroll, you'll find Dolphin Quest and Waikōloa Beach. Highlights at this beachfront resort include 13 restaurants, 3 outdoor swimming pools, and a full-service spa.

All 647 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, lanais, and MP3 docks. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include designer toiletries and premium bedding. Additionally, DVD players, coffee/tea makers, and in-room massages are available.

A day of pampering at Kohala Spa can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and spa tub. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the 3 spa tubs and health club. Business travelers can take advantage of a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning continental breakfast is served between 7 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 30-minute drive of this 4-star Waikoloa resort, attractions include Hapuna Beach State Park and Mauna Kea Beach.

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$905* Per night/room 24 Jun. - 25 Jun.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Ocean View (Makai)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Ocean View (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Tower (Lagoon Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Waikoloa Village ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hilton Waikoloa Village

Couples (1)
3 out of 5
The hotel grounds are beautiful, pools area is probably one of the best I’ve been to. Bed was very comfortable. Got a free upgrade which was nice. Staff are pleasant. The disappointing this about this hotel is that they put a charge on everything you use, so all the extra services they offer like fitness classes, cultural classes, salt water lagoon, pool seats, and other activities have an extra charge. Most hotels include these services in the hotel fee but here they add on an extra charge for everything. Beware of the resort fee which is added on top of your room charge $52USD per night (for classes, lagoon, internet - we never even used these but still got charged for it) and that doesn’t include car parking which is an extra $33USD per day. Could’ve booked a different 5 star hotel minus all the extra fees. Furthermore, when we arrived the shower still had soap scum on the floor. Would’ve expected more from a hotel like this.

Posted by on 26 Feb. 2020

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About the Hilton Waikoloa Village

Location 69-425 Waikoloa Beach Dr, Waikoloa, HI 96738

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At Hilton Waikoloa Village you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 13 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, a health club, and a steam room. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Waikoloa resort.

  • 647 guestrooms or units
  • 6 levels
  • 3 buildings
  • 13 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Built in 1988
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kona, HI (KOA-Kona Intl. Airport (KOA) (31.4 km / 19.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Waikoloa Village offers 647 accommodations with MP3 docking stations and DVD players. Rooms open to lanais. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Waikoloa resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private lanai
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10:30 AM.

Hilton Waikoloa Village has 13 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is TA 063-091-0976-01. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • State tax ID - TA 063-091-0976-01
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.74 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 40.00 for adults and USD 20.00 for children (approximately)
  • Self parking fee: USD 49 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Village Hotel Waikoloa
  • Hilton Village Waikoloa
  • Hilton Waikoloa
  • Hilton Waikoloa Village
  • Waikoloa Hilton
  • Waikoloa Hilton Village
  • Waikoloa Village
  • Waikoloa Village Hilton
  • Hawaii Hilton Waikoloa Village
  • Hilton Waikoloa Village Hotel Waikoloa
  • Hilton Waikoloa Village Resort
  • Hilton Waikoloa Village Hotel
  • Hilton Village Resort
  • Hilton Village Hotel Waikoloa
  • Hawaii Hilton Waikoloa Village
  • Waikoloa Hilton
  • Hilton Village Waikoloa
  • Hilton Waikoloa Village Resort
  • Hilton Waikoloa Village Resort
  • Hilton Waikoloa Village Waikoloa
  • Hilton Waikoloa Village Resort Waikoloa

You should know

  • Pool access available from 8 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.