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Hilton Waikoloa Village

Family-friendly fun on the beach, with 3 outdoor pools

Where to?

Dates

September 2025

October 2025

Palace One Bedroom Suite, 1 King Bed, Ocean View | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
24/7 front desk
Breakfast available
Parking available
Spa
Hot tub

includes taxes & fees

28 Sept - 29 Sept

Explore the area

69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738

Waikoloa Beach Golf Course
‪1 min walk‬
Anaehoomalu Beach
‪3 min walk‬
Kings Shops
‪12 min walk‬
Kailua-Kona, HI (KOA-Kona Intl.)
‪35 min drive‬

Room options

Makai Room, 1 King Bed, Ocean View

Good

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Club Lounge

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

49 sq m
Resort view
Sleeps 4
1 King Bed

Palace One Bedroom Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

Clothes dryer

101 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Separate bedroom

1 bedroom
Resort view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Resort view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Resort View

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Resort view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Resort View

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Sleeps 4
1 King Bed

Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Separate bedroom

1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Ocean view
Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Ocean view
Sleeps 4
2 Queen Beds

Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

216 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Makai Room, 2 Queen Beds, Ocean View

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

49 sq m
Ocean view
Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Resort view
Sleeps 4
2 Queen Beds

Flat-screen TV, DVD player, pay films, MP3 dock

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

Very good

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

Clothes dryer

110 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

216 sq m
1 bedroom
Ocean view
Sleeps 6
1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Ocean View (Makai)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

110 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Makai Room, 1 King Bed, Ocean Front View

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

49 sq m
Ocean view
Sleeps 4
1 King Bed

Makai Room, 2 Queen Beds, Ocean Front View

Good

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

49 sq m
Ocean view
Sleeps 4
2 Queen Beds

Makai 1 Bedroom Owner Suite, Ocean View, 1 King & Queen Sofa Bed, two floors

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

101 sq m
1 bedroom
Ocean view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Resort view
Sleeps 4
2 Queen Beds

Makai One Bedroom Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

Clothes dryer

110 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Ocean View (Palace Grand, Newly Renovated)

Very good

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Premium bedding

Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Ocean View (Pal Grd, Bathtub)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Clothes dryer

Hypo-allergenic bedding

Separate bedroom

1 bedroom
Ocean view
Sleeps 4
1 King Bed

About the area

Waikoloa

A family-friendly stay in Waikoloa awaits you at Hilton Waikoloa Village. Within steps you'll find Waikoloa Beach Golf Course and Waikoloa Kings' Course within a 10-minute stroll. Highlights at this beachfront resort include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 3 hot tubs and gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Within a 20-minute drive of this 4-property class Waikoloa resort, attractions include Mauna Lani Resort Golf Course and Hāpuna Beach State Recreation Area.

View more Resorts in Waikoloa

What's nearby

Waikoloa Beach Golf Course - 1 min walk - 0.0 km
Anaehoomalu Beach - 3 min walk - 0.3 km
Dolphin Quest - 7 min walk - 0.6 km
Kings Shops - 12 min walk - 1.0 km
Genesis Gallery - 14 min walk - 1.2 km

Getting around

Kailua-Kona, HI (KOA-Kona Intl.) - 29 min drive

Restaurants

‪Lava Lava Beach Club Cottages - ‬5 min drive
‪Starbucks - ‬19 min walk
‪Island Vintage Coffee - ‬16 min walk
‪A-Bay's Island Grill - ‬14 min walk
‪Lagoon Grill - ‬2 min drive

About this property

Hilton Waikoloa Village

Family-friendly fun on the beach, with 3 outdoor pools

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). At Hilton Waikoloa Village, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

647 guestrooms or units

6 levels

3 buildings

8 dining venues

2 bars on the beach

2 bars by the pool

5 bars or lounges

2 coffee shops

Conference rooms

66000 sq ft of conference space

6132 sq. m of conference space

Built in 1988

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Hilton Waikoloa Village offers 647 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Pool
Spa
Waterslide
Free WiFi

includes taxes & fees

25 Sept - 26 Sept

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Uncovered parking on site (USD 48 per night; includes in/out privileges)
Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
2 beach bars
2 coffee shops/cafes
2 poolside bars
5 bars/lounges
8 restaurants

Things to do

27-hole adjacent golf course
3 hot tubs
3 outdoor pools
Children's pool
Fitness classes
Full-service spa
Games
Golf
Golf carts
Health club
Kayaking
Outdoor tennis court
Paddleboard
Pilates classes
Sauna
Shopping
Snorkelling
Steam room
TV in common areas
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Beach toys
Children's games
Children's pool
DVD player
Grocery/convenience store
Laundry facilities
Mini-fridge
Pool toys
Rollaway/extra bed (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business centre
Conference centre (66,000 square foot of space)

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Garden
On the bay
On the beach
Outdoor furniture
Picnic area
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
No lift
Phone accessibility kit
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 buildings
6 floors
Ballroom
Banquet hall
Built in 1988
Designated smoking areas

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

DVD player
Flat-screen TV with premium cable channels
MP3 dock
Pay films

Food and drink

Coffee/tea maker
Mini-fridge
Toaster

Air conditioning (climate-controlled)
Connecting rooms available
Dryer
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 50.0 per night.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 56.62 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness centre access
Fitness/yoga classes
Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 55 for adults and from USD 27.50 for children
Uncovered self-parking fee: USD 48 per night (in/out privileges)
Valet parking fee: USD 55 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA 063-091-0976-01

This property accepts credit cards, debit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is TA 063-091-0976-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Pool access available from 8 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa

Hilton Village Waikoloa

Hilton Waikoloa

Hilton Waikoloa Village

Waikoloa Hilton

Waikoloa Hilton Village

Waikoloa Village

Waikoloa Village Hilton

Hawaii Hilton Waikoloa Village

Hilton Waikoloa Village Hotel Waikoloa

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Hotel

Hilton Village Resort

Hilton Village Hotel Waikoloa

Hawaii Hilton Waikoloa Village

Waikoloa Hilton

Hilton Village Waikoloa

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Waikoloa

Hilton Waikoloa Village Resort Waikoloa

Frequently asked questions

What is the cancellation policy at Hilton Waikoloa Village?

Hilton Waikoloa Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Waikoloa Village?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Waikoloa Village on 28 Sept 2025 start from AU$509.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Waikoloa Village?

Yep, Hilton Waikoloa Village has an uncovered self car park with in/out privileges for USD 48 per night.

Are there any beaches close to Hilton Waikoloa Village?

Yep, Hilton Waikoloa Village is a short 10-minute walk from Anaehoomalu Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Hilton Waikoloa Village?

Yep, there is an onsite spa at Hilton Waikoloa Village. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hilton Waikoloa Village have a pool?

Yep, and guests recommend it! Hilton Waikoloa Village has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars. The pool is open 8 AM to 10:00 PM.

Does Hilton Waikoloa Village have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Waikoloa Village?

Hilton Waikoloa Village features 2 beach bars, 3 outdoor pools and 3 hot tubs.

What makes Hilton Waikoloa Village a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Waikoloa Village.

Is Hilton Waikoloa Village family-friendly?

You bet! With amenities such as a children's pool, a waterslide and a corner/local shop, it's no surprise that Hilton Waikoloa Village is a hit with families.

Does Hilton Waikoloa Village serve breakfast?

Yeah, buffet brekkie is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Waikoloa Village?

No, Hilton Waikoloa Village does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Waikoloa Village?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hilton Waikoloa Village?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Waikoloa Village?

No, only service animals are allowed.

Is there a golf course on site at Hilton Waikoloa Village?

There is a golf course next to Hilton Waikoloa Village.

Hilton Waikoloa Village Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Juliana

17 June 2025

Liked: Cleanliness, property conditions & facilities

Everything was amazing

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer Lynn

17 June 2025

Stayed 3 nights in Jun 2025

8/10 Good

Srivats

16 June 2025

Stayed 7 nights in Jun 2025

8/10 Good

CHIN

Travelled with family

15 June 2025

Liked: Cleanliness, staff & service

Good but old hotel

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher Lee

Travelled with partner

15 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

This place is amazing If you are ever looking for some insight on the island make sure u go to the Kona taproom and ask for Irene she was our bartender and gave us so much info on the island told us so many things about the island and things about the hotel that helped us get around and get food and items for the room we would need

Stayed 3 nights in Jun 2025

8/10 Good

Alison

14 June 2025

Great resort with amenities but you pay a $50 resort fee and still have to pay added fees for literally everything else (want to use the tennis court? Fee! Want to use standup paddle board? Fee!) shopping shuttle? Fee! Don’t charge a resort fee and a high price per night and then nickle and dime everything. Just charge the fee per night and be done with it. Also this Hilton things they’re the Four Seasons. Nice property otherwise.

Stayed 5 nights in Jun 2025

8/10 Good

Robert

14 June 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Rinaldo

13 June 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

12 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vaca

Was a wonderful vacation will be back

Stayed 7 nights in May 2025

10/10 Excellent

Maya Cynthia

Travelled with partner

11 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great relaxing vacation

Stayed 7 nights in Jun 2025

8/10 Good

Jing, Naperville

Travelled with family

10 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is huge and has a wonderful scenery.

Stayed 2 nights in May 2025

10/10 Excellent

Crystal

9 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Jun 2025

2/10 Terrible

Elizabeth

Travelled with family

8 June 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Great grounds, terrible hotel facilities and hotel itself badly in need of renovation. All effort is put in grounds and nothing else. Staff was actually rude at check in and manager was no better and actually told me it’s a 3 start property not 4 as advertised. Guest want better service not a coupon for a free cabana stay. Culture of rude guest interaction even in the dinning options. I will not return or recommend

Stayed 1 night in Mar 2025

2/10 Terrible

Elizabeth

Travelled with family

8 June 2025

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

I would not stay here. Great grounds poorly used. I would downgrade it to a 3 star property. Customer service is non existent. We ended up spending all of our time outside the facility. The staff does not understand hospitality and this is why I avoid Hilton properties. You go from pretentious and stuffy Waldorf Astoria to non existent staff with a culture of bad service. I will skip this property. It would have been gorgeous in its hey day but poorly maintained and dusty everywhere I couldn’t stop sneezing. Towels, sheets and bedding were so worn they were brownish and lack any iota of fluff. So disappointed. It put a damper on our Big Island stay. I booked the grounds! Never again

Stayed 3 nights in Mar 2025

8/10 Good

Jun

Travelled with family, Travelled with family and small children

8 June 2025

Liked: Cleanliness, amenities

the building is a little old and

Stayed 3 nights in May 2025

10/10 Excellent

Karen

7 June 2025

Liked: Amenities, property conditions & facilities

Convenient to the airport and tons of fun thongs to do!

Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family

7 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in May 2025

10/10 Excellent

Ashlee

Travelled with partner

7 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

This resort offers so much in the property. Don’t rely on the tram/canal boat. You will be walking a lot BUT it’s worth it.

Stayed 6 nights in May 2025

10/10 Excellent

Brent

5 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing property and experience!!!

Stayed 6 nights in May 2025

10/10 Excellent

Mathilde

4 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

A unique place with a lot of activities

Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Travelled with family

4 June 2025

Liked: Amenities, property conditions & facilities

Did not like the smokers above us, no holiday service the crazy noisy people above us and next to us constantly banging all night dropping luggage or chairs 🤔 the cigarette smoke was the worst

Stayed 6 nights in May 2025

10/10 Excellent

Edward

Travelled with family, Travelled with group

2 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was an all around great stay. The pools and decor are amazing! I would definitely recommend this stay!

Stayed 3 nights in May 2025

4/10 Poor

Erica

2 June 2025

Stayed 7 nights in May 2025

6/10 Okay

Danyelle

1 June 2025

Stayed 5 nights in May 2025

2/10 Terrible

Julie

Travelled with family

1 June 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

🔴 Challenges to Be Aware Of 🚶‍♂️ Distance to Parking • Getting from your room to your car is a long trek—about 1,500 steps one way (approx. 3,000 steps round trip). • A tram system is available, but it’s often inconvenient—rarely heading the direction you need and slow to arrive. • Most guests end up walking the entire distance, which can be frustrating, hot, especially with children or gear. 💸 Resort Pricing • Be prepared for extremely high on-site prices: • A single pizza can cost $78 • Sunscreen is priced at $40 • Prices feel excessive and not family-friendly. 🚗 Extra Charges • Expect to pay a $50/day parking fee • In addition, there’s a $50/day resort fee • These hidden costs add up quickly and can make the stay feel overpriced. 🧹 Housekeeping Policy • Room cleaning requires a 24-hour advance notice. • While the intent may be to reduce unnecessary cleaning, it’s inflexible for guests with unpredictable schedules. ⸻ ✅ What We Loved 🌊 The Lagoon • The lagoon was a highlight of the stay—beautiful, relaxing, and a great place for families to enjoy. ⸻ Final Thoughts This resort has some incredible natural features, like the lagoon, but logistical issues and excessive pricing can significantly impact your overall experience. Consider these factors when deciding if it’s the right fit for your trip.

Stayed 8 nights in May 2025

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