4.4 out of 5

"Absolutely loved staying here with my family. Super clean, comfortable and fantastic hosts! The kids loved the heated pool after playing sport all da ... " More

By a verified traveller on Tue 07 Aug 2018

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Hotel Description

A luxury stay in Urangan awaits you at The Grange Resort. Within just a 10-minute stroll, you'll find Hervey Bay Botanic Garden and Urangan Pier. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washing machines.

You can enjoy a TV with a DVD player, and each apartment features a furnished balcony or patio, a sofa bed and a living room. A kitchen comes with a fridge, a microwave and a hob, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and a pillowtop bed. A dining area, a private yard and WiFi are also available. Housekeeping is available on request.

Mantaray Pool Bar is the apartment's own bar. Other amenities include free WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of a free airport shuttle.

With a stay at this 4-star Urangan property, you'll be 34.9 km (21.7 mi) from Lake McKenzie.

Family Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$164 per night

Family Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Villa, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

The Grange Resort ratings based on 34 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grange Resort

Everyone (15) Couples (5) Family (14)
4 out of 5
Location was good. Close to restaurant's, marina, pier to name a few.

Posted by on 26 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Michele

Thank you for choosing to stay here at The Grange Resort and taking the time to write a review. Regards Michele

5 out of 5

Excellent home away from home

Pros: Space, cleanliness, full kitchen and laundry. Heated pool, bar and bbq area.
Absolutely loved staying here with my family. Super clean, comfortable and fantastic hosts! The kids loved the heated pool after playing sport all day and we loved the walking distance to the water and pier. Will definitely be staying here again.

Posted by , from Brisbane on 7 Aug. 2018

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Comment from Hotel Management

5 Sep. 2018 by Michele

Hi Sarah, Thank you for taking the time to write a review and choosing to stay here at The Grange resort. We are delighted that you and your family enjoyed your stay here and we do look forward to seeing you again in the future. Regards Michele

2 out of 5
The room set up was good however it is in need of some good pest control. Cockroaches in the bathroom & some sort of bug in the couch that resulted in all 6 of us being bitten.

Posted by , from Australia on 3 Apr. 2018

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5 out of 5

Great place to stay

Had a group of 11 stay, great rooms and position. But do yourself a favour and have the Breakfast from the Cafe sensational!!

Posted by on 7 Mar. 2018

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5 out of 5

Great spot and perfect for families!

Excellent spot, great spacious units and complex. Lovely pool area and the staff were so nice, nothing was too much trouble. Highly recommend cor. Family holiday!!

Posted by , from brissie, qld on 18 Sep. 2017

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Comment from Hotel Management

20 Sep. 2017 by Graham

Thank you so much for taking the time to review your recent stay at The Grange Resort. We are pleased that you enjoyed your time with us. We do try and make it a great family friendly resort. We look forward to seeing you again when next you are travelling in the area. Regards Graham

3 out of 5

Reasonable hotel and near beach

Pros: Near beach and a great club just up the road
Cons: Bed in secondary room and taps in ensuite
Location: Beach,cafes,etc
We found one double bed very hard and shower taps in other suite nearly impossible to adjust

Posted by , from New Zealand on 18 Aug. 2017

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Comment from Hotel Management

24 Aug. 2017 by Michele

Hi Shirley, Thank you for your review, We shall look into the cons that you have noted. Regards Michele

5 out of 5
Location: Whale watching was great.
Great facilities and service. Well suited for families.

Posted by , from Brisbane on 7 Oct. 2016

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Comment from Hotel Management

9 Oct. 2016 by Grange Resort

Hi JB, Thank you for your review, We are delighted that you enjoyed your stay here at The Grange Resort. Regards Michele

4 out of 5

Great location

Excellent, friendly staff. Facilities are a bit old. Awesome pool for the kids.

Posted by on 26 Sep. 2016

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Comment from Hotel Management

28 Sep. 2016 by Michele & Dean

Thank you for your review, As we are the new managers we are looking into what needs up dating. Glad you enjoyed the pool hope to see you again

4 out of 5

Close to beach

Great position. Nice and quiet . Close to a supermarket and beach and some great restaurants

Posted by on 18 Jul. 2016

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Comment from Hotel Management

28 Sep. 2016 by Michele & Dean

Thanks for your feed back Glad you enjoyed your stay

2 out of 5

Cold and Dark with Horrible Cheap Smell

Cons: Nothing
Location: Felt like we were in an enclosed prison camp
Very disappointed as was expecting much more. The room was very cold and dark, and had a terrible cheap smell like toilet freshener throughout, which was very unpleasant. Sorry, but I would not stay here again.

Posted by , from Gladstone Australia on 27 Jun. 2016

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Comment from Hotel Management

1 Jul. 2016 by Manager

Hi David Thanks for taking the time to review our Property Sorry you didn't enjoy your stay at the Grange Resort Were the heaters not working in the unit as nothing was reported to management Thanks

Property Features

As a guest of The Grange Resort, you'll find an outdoor pool, tour or ticket assistance, and a BBQ. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A roundtrip airport shuttle is free (available on request). The luxury The Grange Resort also features an arcade/games room, a garden, and laundry facilities. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Urangan apartment.

  • 30 guestrooms or units
  • 48 buildings
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hervey Bay, QLD (HVB) (4.9 km / 3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Grange Resort offers 30 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to furnished balconies or patios. This accommodation has separate living rooms and is furnished with double sofa beds. Beds feature pillowtop mattresses. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Urangan apartment provides wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

  • In-room kitchen
  • Washer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • Minibar
  • Private outdoor space
  • Television
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Mantaray Pool Bar – This bar is located by the pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM.
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 7:30 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 7:30 AM to 6 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per week.

Pets

  • Pets: AUD 45.00 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 44 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 0 per stay (rates may vary)
  • Self-parking fee: AUD 0 per stay
  • Pet fee: AUD 45.00 per pet, per week
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grange Resort Urangan
  • Grange Resort
  • Grange Urangan

You should know

  • The Grange Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.