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Crystal Creek Rainforest Retreat

5.0 star property
Adults-only cottage with 6 outdoor pools and 11 hot tubs

Photo gallery for Crystal Creek Rainforest Retreat

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | In-room dining
Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)
Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)
Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow) | Bathroom
Superior Cabin, 1 King Bed, Garden View (Creekside Spa) | In-room dining

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Kitchen
  • Fireplace

Explore the area

Map
201 Booka Road, Upper Crystal Creek, NSW, 2484
  • Purling Brook Falls
  • Best Of All Lookout
  • Springbrook National Park
    ‪58 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪54 min drive‬

Room options

View all photos for Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Highlights

Terrace
Fireplace
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 100 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | Terrace/patio

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

Highlights

Balcony or patio
Fireplace
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Highlights

Balcony or patio
Fireplace
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 95 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Highlights

Balcony or patio
Fireplace
Private plunge pool
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 175 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Highlights

Balcony or patio
Fireplace
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 90 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

About the area

Upper Crystal Creek

A luxury stay in Upper Crystal Creek awaits you at Crystal Creek Rainforest Retreat. You'll be 0.1 km (0.1 mi) from Gondwana Rainforests of Australia and 4 km (2.5 mi) from Numinbah Nature Reserve. .TVs with digital channels are featured in all 13 accommodations, and you can enjoy free WiFi, fireplaces and iPod docks. Room service is available and kitchens come with fridges, microwaves and stovetops, so in-room dining is easy. Nice touches to enhance your stay include jetted baths, bathrobes and slippers. DVD players, separate baths and showers and espresso makers are also available. Housekeeping is available on request. .Enjoy the 6 outdoor swimming pools and 11 hot tubs. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning full breakfast is served between 8:00 AM and 1:00 PM. There's also free self parking, along with the convenience of an airport shuttle.
View more Cottages in Upper Crystal CreekOpens in a new window

What's nearby

  • Kirra Beach - 54 min drive - 56.6 km
  • Coolangatta Beach - 55 min drive - 57.0 km
  • Springbrook National Park - 58 min drive - 47.9 km
  • Currumbin Wildlife Sanctuary - 58 min drive - 63.1 km
  • Currumbin Beach - 58 min drive - 63.5 km

Getting around

  • Varsity Lakes Station - 53 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

Restaurants

  • ‪Springbrook Shop & Cafe - ‬56 min drive
  • ‪Fudge Shop - ‬56 min drive
  • ‪Crystal Creek Estate Cafe and Nursery - ‬14 min drive
  • ‪Dancing Waters Cafe - ‬58 min drive
  • ‪The Yellow Truck - ‬46 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Crystal Creek Rainforest Retreat

Adults-only cottage with 6 outdoor pools and 11 hot tubs
Crystal Creek Rainforest Retreat offers its guests 6 outdoor swimming pools, 11 hot tubs, and complimentary bicycles. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, barbecue grills, and an arcade/games room are also featured at the luxury Crystal Creek Rainforest Retreat. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Upper Crystal Creek cottage.

  • 13 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Crystal Creek Rainforest Retreat offers 13 air-conditioned accommodations with fireplaces and iPod docking stations. Accommodation at this 5-star cottage has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Upper Crystal Creek cottage provides complimentary wireless Internet access. Televisions come with digital channels and DVD players. Additionally, rooms include MP3 docking stations and espresso makers. Housekeeping is offered on request and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English

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Property amenities

Pool/Spa

  • 11 hot tubs
  • 6 outdoor pools
  • Deep-tissue massages
  • Fenced pool
  • In-room massages

Internet

  • Available in the cottage: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels
  • Toaster
  • Water dispenser

Dining

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: AUD 27.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Champagne service
  • Couples/private dining
  • Limited room service
  • Private picnics

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 138-cm TV with digital channels
  • DVD player
  • Games
  • IPod dock
  • MP3 dock

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Meal delivery service
  • Proposal/romance packages
  • Wedding services

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Mountain biking
  • Table tennis
  • Wine tasting room
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 13 units
  • Cleaning products are eco-friendly
  • Free bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 7 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 27.5 per person
  • Airport shuttle fee: AUD 480 per vehicle (return, maximum occupancy 2)
  • Cleaning/housekeeping/linen fee: AUD 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

Property Registration Number PID-STRA-70015

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cottage before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Creek Rainforest Retreat House
Crystal Creek Rainforest Retreat
Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
Crystal Creek Rainforest Retreat House Upper Crystal Creek
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retr
Crystal Creek Rainforest Retreat Cottage
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retreat Cottage Upper Crystal Creek

Frequently asked questions

Is parking available at Crystal Creek Rainforest Retreat?

Yep, Crystal Creek Rainforest Retreat has a free self car park.

Is there a spa on site at Crystal Creek Rainforest Retreat?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Crystal Creek Rainforest Retreat have a pool?

Crystal Creek Rainforest Retreat has 6 outdoor swimming pools.

What luxury perks are available at Crystal Creek Rainforest Retreat?

This property features 6 outdoor pools, as well as a jetted bath and a fireplace.

What makes Crystal Creek Rainforest Retreat a romantic place to stay?

Wine-tasting room and couples dining, as well as Jetted bath and fireplaces in the guestrooms, help set the scene for a romantic weekend at Crystal Creek Rainforest Retreat.

Is Crystal Creek Rainforest Retreat family-friendly?

No, Crystal Creek Rainforest Retreat is an adults-only property.

Are there hot tubs in the rooms at Crystal Creek Rainforest Retreat?

No, but there are Jetted bath in the guestrooms.

Does Crystal Creek Rainforest Retreat serve breakfast?

Yep, full brekkie is served daily between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Crystal Creek Rainforest Retreat?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Crystal Creek Rainforest Retreat?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Crystal Creek Rainforest Retreat?

No, pets are not allowed.

Crystal Creek Rainforest Retreat Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 34 out of 35 reviews
Rating 8 - Good. 1 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently appointed with high spec fit out. Beautiful, peaceful location with very nice view.
Stayed 2 nights in Jun 2019

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic couples retreat

We stayed at the Cedar lodge which was very private and spacious. Communication and check in process very easy and staff very accommodating. The pool was lovely and warm, cooking on the BBQ was easy and the food was absolutely excellent with generous portions. We did the boundary walk, enjoyed the swimming holes and hammocks and seeing the glow worms is a must! Overall a lovely private getaway and would recommend
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place for a romantic getaway
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and Quite

This beautiful property was quite and relaxing exactly what we hoped for. The food was great and the service was excellent. Loved our room with canopy view! We did the look out rainforest walk and it was fabulous! We will definitely be going back.
Stayed 2 nights in Jul 2018

10/10 Excellent

5805julie, Alstonville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure luxury, very private and romantic

We stayed in the Numinbah, just so very comfortable, very private and oh so romantic. The lodge is very spacious, well laid out and certainly a home away from home. The amenities in the bathroom were a beautiful range. We particularly enjoyed the plunge pool and the expansive outdoor BBQ and sun lounge area given the very warm temperatures over the weekend. The air conditioning inside made the lodge very comfy. The delicious meals were provided in our fridge each day, all we had to worry about was when we wanted to cook and eat, there was always more than enough food, we would never go hungry. We enjoyed our walk up along the creek to the water falls and the hammocks where we relaxed in the hammocks for a while but couldn't wait to go back to our lodge. The staff are amazing, particularly Katherine, thank you for making our stay so enjoyable. This was a very special occasion for us, our 43rd wedding anniversary and my husband's 65th birthday. What a special treat!!!!
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect for couples anniversary retreat

Perfect scenery and secluded
Stayed 3 nights in Nov 2017

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect romantic getaway

Was an excellent experience, staff go above and beyond to accommodate for your needs,unfortunately did take many photo. Because as soon as I got there switched it off to disconnected from it all. Surprised the partner with the place and she wants to go back already.
Stayed 2 nights in Sep 2017

10/10 Excellent

Shannon, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely beautiful

Absolutely beautiful cabin in a gorgeous rainforest setting. The cabin was so thoughtfully appointed for a relaxing stay - we can't wait to go back
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a very nice relaxing place to stay.

Was a beautiful place to get away and relax with some good options for some good hikes!

10/10 Excellent

Kate, Brisbane, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimoon in Mountain View Lodge

We had a lovely stay in our Mountain View Lodge 'Numimbah'. Such a stunning property and lovely touches from the Crystal Creek Retreat team, a rose petal path to the bed, and a nice bottle of wine - thank you! High-quality furniture and appliances Lovely view! Great selection of DVD's to borrow Only downside was the bath, though gorgeous, it took almost 30mins to half-fill, we filled with hot water only as the bath was marble and the temperature dropping as soon as it hit.... only lasted 5mins in the tub as the water got too cold too quickly.

10/10 Excellent

Wesley, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star +++ Accomodation

We choose Crystal Creek Rainforest Retreat for our Honeymoon and what a great decision that was. Our mountain view lodge was superb. Extremely comfortable with relaxing touch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Awesome escape / getaway for couples.

10/10 Excellent

Terry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rainforest retreat perfect for proposals

Everything about the place is magical, this is where I proposed to my girlfriend and it couldn't of been a better choice of location. The place is incredibly romantic and is perfect for young couples. The staff are absolutely lovely and made sure that the room was set up in a romantic way (rose petals on the ground leading up to the bedroom). The food is fantastic and since the cabins are fully serviced you can heat the food up at your leisure. The rainforest and walking tracks are absolutely beautiful and the creek is lovely to swim in.

10/10 Excellent

Karlie, SE QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rainforest bliss

Beautiful 5-star self contained cabin, only 200m away from a crystal clear creek with hammocks and swimming holes. The cabin was emaculate and had everything we needed to create yummy food. Relaxing in the sofa was lovely but the best feature in the cabin was the massive spa bath surrounded by glass windows, showing off the rainforest engulfing the cabin

10/10 Excellent

XIAOJING, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate;

10/10 Excellent

jessica, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

10/10 Excellent

Shannen, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; Would definitely recommend this to friends / family, will be returning soon!

10/10 Excellent

Mark, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Outstanding, Late check-out was lovely; Cleanliness: Beautiful;

10/10 Excellent

Linus

Liked: Cleanliness, property conditions & facilities
Value: Unique experience;

10/10 Excellent

Tamara, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Amazing; Service: Go the extra mile; Cleanliness: Pristine;

10/10 Excellent

mark, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Chantelle, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Reasonable; Service: Friendly; Cleanliness: Pleasant; Great hike and glow worms

10/10 Excellent

Kerry, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable; The perfect romantic couples get away. Thanks to Crystal Creek Rainforest Retreat