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4.4 out of 5

"Great place to stay, was there on business. Nothing too much trouble. Cleanliness, friendly staff. Would stay there again! " More

By a verified traveller on Sun 20 Jun 2021

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Hotel Description

At Gallery Motel, you'll be 0.7 km (0.4 mi) from Tweed Regional Gallery & Margaret Olley Art Centre. Highlights at this motel include in-room free WiFi and free Internet.

TVs with cable channels are featured in all 10 rooms, and you can enjoy DVD players, coffee/tea makers, and free bottled water. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Refrigerators, minibars, and safes are also available.

This business-friendly motel offers a business center, a 24-hour front desk, and a garden. Additionally, you'll find laundry facilities, express check-in, and express check-out. There's also the convenience of free self parking.

With a stay at this 3-star South Murwillumbah motel, you'll be 28.5 km (17.7 mi) from Springbrook National Park.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$123* Per night/room 28 Oct. - 29 Oct.

King Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gallery Motel ratings based on 82 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Gallery Motel

Everyone (44) Couples (17) Family (20)
5 out of 5
Great place to stay, was there on business. Nothing too much trouble. Cleanliness, friendly staff. Would stay there again!

Posted by on 20 Jun. 2021

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5 out of 5
Good bed and comfortable room

Posted by on 17 Jun. 2021

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5 out of 5
Very welcoming and friendly host. Room exceptionally comfortable and clean. Close to town centre and art gallery. Totally recommend!

Posted by on 14 Mar. 2021

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5 out of 5

Posted by on 14 Mar. 2021

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4 out of 5
A gem. Very comfortable stay - very clean, very comfortable bed, lovely staff. Was exactly what we needed for our stay.

Posted by on 27 Feb. 2021

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2 out of 5
There was a mix-up with my online booking and the kids weren’t added, resulting in our room only having one bed. I understand that this wasn’t the motel’s fault, but when I went down to the owner to discuss the problem, he immediately raised his voice and was very unprofessional towards me. I apologised for the mix-up, I was calm and tried to explain, but he kept telling me it was my fault and was clearly very angry. He even threatened to turn us away. The room we were given had a pull-out sofa bed that we used for the kids, which was fine, but when I checked my bank account, the motel charged me an extra $20! If the owner had talked to me and explained that there would be an extra fee for the extra bed linen and towels, I would’ve been ok with paying, but I wasn’t informed of any extra costs and just had it taken from my account. This was our third time staying at the Gallery Motel but I was not treated like a valued customer. The booking mistake wasn’t my fault and I did not deserve to be treated the way I was treated. I also should’ve been told about an extra fee instead of having it just taken from my account without my knowledge. My family will not be staying here again.

Posted by on 5 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by bruce

oh dear please get it straight The booking was your fault only you pressed the buttons only you booked the last room for miles around only you said it was for 2 adults . Now i appeciate that you 'wanted ' a room with 2 beds but this is what you booked - i did not change it . it was only when you got to the room that 'oh dear not enough beds-i booked a room with 2 beds ' your paperwork said quite clearly a queen room for 2 adults - no facilities for children no extra beds We were totally booked out and it was not early but i immediatly set about getting under blankets sheet etc pulled out the substantial divan and made up the extra bed i am certain i said it was an extra charge i cant believe you would expect this for free . I would say this was damn good service at such short notice and considering the circumstances and please stop saying it was not your fault of course it was .you did the booking Ps i know that you would not take your kids to the other motels so next time ensure you book the room with 2 beds even so you got what you needed gee thanks bruce would be the correct action

4 out of 5

Posted by on 10 Oct. 2020

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5 out of 5

Posted by on 2 Oct. 2020

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4 out of 5
Modern clean and tidy well kept very comfortable room

Posted by , from Sydney on 29 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by bruce

glad you enjoy we try hard stay safe

5 out of 5

Posted by on 11 Aug. 2020

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Property Features

There's an onsite business center. The business-friendly Gallery Motel also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3-star South Murwillumbah motel.

  • 10 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Gallery Motel offers 10 accommodations with DVD players and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Gallery Motel South Murwillumbah
  • Poinciana Motel Murwillumbah
  • Poinciana Murwillumbah
  • Poinciana Motel South Murwillumbah
  • Poinciana South Murwillumbah
  • Gallery South Murwillumbah
  • Gallery Motel Murwillumbah
  • Gallery Motel Motel
  • Gallery Motel South Murwillumbah
  • Gallery Motel Motel South Murwillumbah

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.