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LCD TVs with satellite channels are featured in all 440 rooms, and you can enjoy free wired Internet, coffee/tea makers and free bottled water. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. Additionally, safes, hairdryers and phones are available.
The buffet restaurant, Essence, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Andante is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the 24-hour fitness centre, seasonal outdoor swimming pool and kids' swimming pool as well as access to a playground. Conference space and a meeting room are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of valet parking.
Attractions within a 15-minute drive of this 4-star Islands District hotel include AsiaWorld-Expo and Hong Kong Disneyland.
30 Aug. 2019 by Greg Hoehn
Dear Matt Thank you very much for your stay with us. We are sorry tht we did not meet your expectations. We have informed related departments for follow up. Kind regards
16 Aug. 2018 by Jeffrey Ho Guest Experience Manager
Thank you very much for your comment. I would follow up your case with your housekeeping department, and make sure no more similar case in the future. Thank you very much once again for your comment.
3 Sep. 2018 by Jeffrey Ho Guest Experience Manager
Thank you very much for your comments towards your stay! We are looking forward to seeing you again in the future!
5 Sep. 2018 by Jeffrey Ho Guest Experience Manager
Thank you very much for your comments towards your stay! We are looking forward to seeing you again shortly!
19 Jul. 2018 by Greg Hoehn
Dear J Thank you very much for your review and rating. We wish to welcome you back soon. Best regards
The following facilities are closed seasonally every year. They will be closed from 1 December until 31 March:
Novotel Citygate Hong Kong offers its guests an outdoor pool, a 24-hour fitness centre, and a kid's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4790 square feet (445 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free (available at scheduled times). Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Tung Chung hotel.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
Novotel Citygate Hong Kong offers 440 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.
Essence – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Olea – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.
Andante – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.
Special check-in instructions:
Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.
Airport transport is offered at scheduled times from 6 AM to 11:30 PM. Fees may apply. For details, please contact the property in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.