All 440 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free wired Internet, coffee/tea makers, and free local calls. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches include bathrobes, slippers, and free toiletries. Free bottled water, safes, and hair dryers are also available.
The buffet restaurant, Essence, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Andante is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the fitness center, seasonal outdoor swimming pool, and kids' swimming pool as well as access to a playground. Business amenities include conference space and a meeting room. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of valet parking.
Attractions within a 15-minute drive of this 4-star Tung Chung hotel include Hong Kong Disneyland and AsiaWorld-Expo.
21 Mar. 2020 by Jeffrey Ho
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Manager
30 Aug. 2019 by Greg Hoehn
Dear Matt Thank you very much for your stay with us. We are sorry tht we did not meet your expectations. We have informed related departments for follow up. Kind regards
16 Aug. 2018 by Jeffrey Ho Guest Experience Manager
Thank you very much for your comment. I would follow up your case with your housekeeping department, and make sure no more similar case in the future. Thank you very much once again for your comment.
3 Sep. 2018 by Jeffrey Ho Guest Experience Manager
Thank you very much for your comments towards your stay! We are looking forward to seeing you again in the future!
5 Sep. 2018 by Jeffrey Ho Guest Experience Manager
Thank you very much for your comments towards your stay! We are looking forward to seeing you again shortly!
19 Jul. 2018 by Greg Hoehn
Dear J Thank you very much for your review and rating. We wish to welcome you back soon. Best regards
The following facilities will be closed during the winter:
Due to COVID-19, this property’s food and beverage options may be limited.
Novotel Citygate Hong Kong offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4790 square feet (445 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 4-star Tung Chung hotel is smoke free.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.
Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.