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Aparthotel

XP Tulum

4.5 star property

Photo gallery for XP Tulum

Exterior
Interior
Outdoor pool
Lobby
Interior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
C.8 Sur La Veleta, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Signature Studio Suite

Signature Studio Suite | Terrace/patio

Signature Studio Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Studio Suite

Classic Studio Suite | Terrace/patio

Classic Studio Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Loft

Presidential Loft | Living area

Presidential Loft

  • 149 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Tulum

A luxury stay in the heart of Tulum awaits you at XP Tulum. You'll be within a 10-minute walk of Holistika Art Walk and 1.6 km (1 mi) from Hospital de Tulum. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .You can enjoy Smart televisions with digital channels, and each apartment features a sitting area, in-room childcare and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a microwave and a stovetop. In-room massages, a safe and a hairdryer are also available. Housekeeping is available on request. .This aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, babysitting services and multilingual staff. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class La Veleta aparthotel include Tulum Mayan Ruins and Gran Cenote.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Holistika Art Walk - 11 min walk - 1.0 km
  • Hospital de Tulum - 19 min walk - 1.6 km
  • Dos Aguas Park - 4 min drive - 2.2 km
  • Tulum Beach - 12 min drive - 6.7 km
  • Tulum Mayan Ruins - 14 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Vaivén - ‬1 min walk
  • ‪El Aguajito Marisqueria - ‬3 min walk
  • ‪Delicia - ‬7 min walk
  • ‪Pepe The Best Taco! - ‬2 min walk
  • ‪Nüüd Cafe - ‬2 min walk

About this property

XP Tulum

As a guest of XP Tulum, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury XP Tulum also features concierge services, laundry facilities, and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tulum aparthotel.

  • 22 guestrooms or units
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
XP Tulum offers 22 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 55-inch Smart televisions come with digital channels. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 55-inch Smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Smooth flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Proposal/romance packages
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Cleaning fee: USD 40 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

XP Tulum Tulum
XP Tulum Aparthotel
XP Tulum Aparthotel Tulum

Frequently asked questions

What is the cancellation policy at XP Tulum?

XP Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at XP Tulum?

Yep, XP Tulum has a free self car park.

Are there any beaches close to XP Tulum?

The closest beach to XP Tulum is Tulum Beach (6.7 km).

Does XP Tulum have a pool?

XP Tulum has an outdoor pool.

What makes XP Tulum a romantic place to stay?

Romance packages, plus massage services available in the guestrooms, help set the scene for a romantic weekend at XP Tulum.

Is XP Tulum family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that XP Tulum is a hit with families.

Is there a free airport shuttle available at XP Tulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at XP Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at XP Tulum?

No, pets are not allowed.

XP Tulum Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.0/10

Cleanliness

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

German

Liked: Cleanliness, property conditions & facilities, communication
The WiFi wasn’t working well but overall it was an excellent experience
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

Gloria

Liked: Cleanliness, communication
Beautiful lush garden entry to outside property Should post no elevators on property Floor tiles uneven - safety hazard WIfi communication did not work therefore no tv viewing Bedroom headboard was damaged and not suitable no mattress protector on bed
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Wendy

Disliked: Cleanliness, property conditions & facilities, communication
**DO NOT STAY HERE** this posting is falsely advertised and you will be stuck here or having to pay for a whole new place at your expense. Expedia only attempts to contact the property but if the property doesn’t pick up the phone they just close the ticket. Regardless of what the ticket is for… ie: linens, towels any hostable need- property just ghosts. This property is ran down and nothing is provided- no shampoo, soaps, cleaning supplies- nothing. It seems like a good deal to be right outside the city but it’s not you will fully regret going here and be stuck or scrambling to get a new place. This property should be removed for stealing travelers money. They knowingly ignore the calls and you are just stuck. **DONT STAY HERE**
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Rub

Liked: Cleanliness, amenities, property conditions & facilities, communication
Las habitaciones están muy bonitas solo un detalle le faltó limpieza pero de ahí en fuera todo muy agradable
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Samuel

Liked: Cleanliness, room comfort
Lugar con buenas instalaciones, pero sin agua caliente y el agua potable mal olor
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Wilhelm

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

dixieann

Disliked: Property conditions & facilities, communication
Stayed 4 nights in Jul 2024