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Aparthotel

The Secret Garden

5.0 star property

Photo gallery for The Secret Garden

View from room
Exterior detail
Traditional Apartment, Patio, Pool View
Traditional Apartment, Patio, Pool View
Panoramic Tree House, Pool View | Living area

Reviews

8.2 out of 10
Very good

Apart-hotel

1 bathroomSleeps 6

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa

Explore the area

View map
295 Calle 12 Sur, La Veleta, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Holistika Art Walk
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

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About the area

Tulum

A luxury stay in Tulum awaits you at The Secret Garden. You'll be 3.8 km (2.4 mi) from Cenote Cristal and 4.6 km (2.9 mi) from Cenote Escondido. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi. .Each apartment is individually decorated and features a dining area, a sitting area and a fenced private garden. A coffee/tea maker, free bottled water and in-room massages are also available. Housekeeping is available on request. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. Plus you'll find free Wi-Fi in public areas, concierge services and a terrace. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class La Veleta aparthotel include Tulum National Park and Tulum Mayan Ruins.
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What's nearby

  • Hospital de Tulum - 14 min walk - 1.2 km
  • Holistika Art Walk - 16 min walk - 1.4 km
  • Dos Aguas Park - 19 min walk - 1.6 km
  • Tulum Beach - 12 min drive - 6.7 km
  • Tulum Mayan Ruins - 14 min drive - 7.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 37 min drive

Restaurants

  • ‪Vaivén - ‬5 min walk
  • ‪El Aguajito Marisqueria - ‬3 min walk
  • ‪Delicia - ‬7 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬6 min walk
  • ‪Pepe The Best Taco! - ‬7 min walk

About this property

The Secret Garden

As a guest of The Secret Garden, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the luxury The Secret Garden. Self parking is free.

Smoking is allowed in designated areas at this 5-star Tulum aparthotel.

  • 6 guestrooms or units
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
The Secret Garden offers 6 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and computer monitors. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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Property amenities

Pool/Spa

  • 24-hour pool access
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's games
  • Children's toys
  • Highchair
  • Pool toys

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Champagne service
  • Chef service
  • Couples/private dining
  • Dining table
  • Private picnics
  • Wet bar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Outdoor areas

  • Barbecue grill
  • Fenced yard
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby

Work spaces

  • Computer monitor
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • No lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Mobile key entry
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the bay
  • Near the ocean

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 6 units
  • Access via exterior corridors
  • Connecting units available
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking allowed: in designated areas

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 50 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 15 per day
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, debit cards, cash, mobile payments, Google Pay and PayPal. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Guests can access their rooms with a mobile device.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Secret Garden Tulum
The Secret Garden Aparthotel
The Secret Garden Aparthotel Tulum

Frequently asked questions

Is parking available at The Secret Garden?

Yep, The Secret Garden has a free self car park.

Are there any beaches close to The Secret Garden?

The closest beach to The Secret Garden is Playa Paraiso (4.4 km).

Is there a spa on site at The Secret Garden?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Secret Garden have a pool?

The Secret Garden has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 24 hours.

What luxury perks are available at The Secret Garden?

This property features an outdoor pool, as well as a private yard and a dining area.

What makes The Secret Garden a romantic place to stay?

Couples dining and a champagne service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Secret Garden.

Is The Secret Garden family-friendly?

You bet! With amenities such as babysitting services and a BBQ, as well as highchairs and children's books in the guestrooms, it's no surprise that The Secret Garden is a hit with families.

Is there a free airport shuttle available at The Secret Garden?

No, The Secret Garden does not offer an airport shuttle service.

What time are check-in & check-out at The Secret Garden?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Secret Garden?

No, pets are not allowed.

The Secret Garden Reviews