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Hotel Milam, Michelin Key winner

4.0 star property

Photo gallery for Hotel Milam, Michelin Key winner

Poolside bar
Property video
Premium bedding, soundproofing, iron/ironing board, free WiFi
Bar (on property)
Premium Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$518
includes taxes & fees
30 July - 31 July

Explore the area

View map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765
  • Place, Holistika Art Walk
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪60 min drive‬

Room options

View all photos for Grand Room

Grand Room

Grand Room

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 95 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed
  • Free Wi-Fi

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About the area

Tulum

At Hotel Milam, Michelin Key winner you'll be within a 10-minute walk of Holistika Art Walk and 2.2 km (1.4 mi) from Hospital de Tulum. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and sports massages along with body scrubs, facials and aromatherapy. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, steam room and pool loungers as well as access to bike hire. Plus you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a beach shuttle. .Within a 15-minute drive of this 4-property class La Veleta hotel, attractions include Tulum Mayan Ruins and Tulum Beach.

What's nearby

  • Holistika Art Walk - 8 min walk - 0.7 km
  • Hospital de Tulum - 3 min drive - 1.8 km
  • Dos Aguas Park - 4 min drive - 2.5 km
  • Tulum Beach - 13 min drive - 7.4 km
  • Tulum Mayan Ruins - 14 min drive - 7.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Vaivén - ‬9 min walk
  • ‪El Aguajito Marisqueria - ‬11 min walk
  • ‪Italdo Pasteleria - ‬7 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Pepe The Best Taco! - ‬7 min walk

About this property

Hotel Milam, Michelin Key winner

Hotel Milam, Michelin Key winner offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Hotel Milam, Michelin Key winner also features a fitness centre, laundry facilities, and pool umbrellas. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 36 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Milam, Michelin Key winner offers 36 air-conditioned accommodations with private pools and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics

Restaurants on site

  • MILAM

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 812 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 812 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Milam, Michelin Key winner?

Hotel Milam, Michelin Key winner offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Milam, Michelin Key winner?

As of 1 July 2026, prices found for a 1-night stay for 2 adults at Hotel Milam, Michelin Key winner on 30 July 2026 start from AU$518, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Milam, Michelin Key winner?

The closest beach to Hotel Milam, Michelin Key winner is Playa Paraiso (5.1 km).

Is there a spa on site at Hotel Milam, Michelin Key winner?

Yep, there is an onsite spa at Hotel Milam, Michelin Key winner. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hotel Milam, Michelin Key winner have a pool?

Hotel Milam, Michelin Key winner has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 11:00 PM.

What makes Hotel Milam, Michelin Key winner a romantic place to stay?

Romance packages and a lounge bar, as well as private pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Milam, Michelin Key winner.

Are there hot tubs in the rooms at Hotel Milam, Michelin Key winner?

No, but there are private pools in the guestrooms.

Is there a free airport shuttle available at Hotel Milam, Michelin Key winner?

No, Hotel Milam, Michelin Key winner does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Milam, Michelin Key winner?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Milam, Michelin Key winner?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Milam, Michelin Key winner?

Dogs are welcome at Hotel Milam, Michelin Key winner, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 205 out of 234 reviews
Rating 8 - Good. 17 out of 234 reviews
Rating 6 - Okay. 5 out of 234 reviews
Rating 4 - Poor. 4 out of 234 reviews
Rating 2 - Terrible. 3 out of 234 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Fantastic place
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the food was wonderful and the pool is incredible..
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Avo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was extremely friendly and helpful, the grounds were very clean and very well upkept. The swimming pool is one of the biggest I’ve seen and very nice to relax by. The room was also very nice with the small indoor plunge pool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

The staff was amazing helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JASMINE

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely stunning. The staff were very kind and helpful. The hotel is very quiet and serene.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mohammed

Awesome
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect at this room, staff was nice, friendly and quick with any request we had! Definitely going back!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice stay and really yummy food at the restaurant!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

NiChele

Liked: Cleanliness, amenities, property conditions & facilities
Every need was met, every desire was anticipated and acted upon. We thoroughly enjoyed.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and the property was beautiful
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Staff was great at recommendations in the area. Great property to unwind and rest. Do the yoga classes in the morning!
Can get drinks in the pool.
Long pool; can do laps if it’s not busy. Water slightly cold (even with the hot sun)
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotel experiences I’ve had and the staff by far super helpful at all times of the day 24/7 anytime I had a issue or question quickly tended to all my needs.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Good staff and very clean
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ciera

Liked: Cleanliness, property conditions & facilities
Everything was beautiful will come back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
Best experience ever in tulum, every standard was met and they took every step to go above and beyond
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sareeta

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very polite and helpful with local activities and dining. They were readily available. Clean property and very relaxing. Highly recommend for adults, couples and solo travelers seeking a relaxing ambiance.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel with friendly and amazing staff. Food was also excellent.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Emery E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jecovia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were extremely helpful and friendly.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great luxury vibes
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Nov 2025