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Hotel Sonno Caliza Tulum

2.5 star property

Photo gallery for Hotel Sonno Caliza Tulum

Terrace/patio
Reception
Rooftop terrace
Deluxe Quadruple Room
Deluxe Quadruple Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Satélite Sur & Calle Asteroide, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Down duvets, in-room safe, laptop workspace, free WiFi

Deluxe Suite

  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

Tulum

Hotel Sonno Caliza Tulum puts you in the heart of Tulum, within a 20-minute stroll of Jaguar Park and Dos Aguas Park. Highlights at this hotel include a nearby private beach and in-room free WiFi. .A pampering day can include deep-tissue massages and Swedish massages. Other amenities include free Wi-Fi in public areas, a children's swimming pool and microwave in a common area. .Attractions within a 10-minute drive of this Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Dos Aguas Park - 8 min walk - 0.7 km
  • Hospital de Tulum - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Hunab Lifestyle Center - 14 min walk - 1.2 km
  • Tulum Mayan Ruins - 10 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Taqueria Honorio - ‬4 min walk
  • ‪Negro Huitlacoxe - ‬6 min walk
  • ‪La Negra Tomasa - ‬6 min walk
  • ‪Harrtoo - ‬6 min walk
  • ‪Kay Nah - ‬4 min walk

About this property

Hotel Sonno Caliza Tulum

A private beach is featured. As a guest of Hotel Sonno Caliza Tulum, you'll find a children's pool, a rooftop terrace, and spa services. WiFi is free in public spaces. Hotel Sonno Caliza Tulum also features tour/ticket assistance, concierge services, and a front desk safe.

Smoking is allowed in designated areas at this Tulum hotel.

  • 22 guestrooms or units
  • Terrace on the roof
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Hotel Sonno Caliza Tulum offers 22 air-conditioned accommodations, with a safe. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sonno Caliza Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:30 AM to 9:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

CALIZA
Hotel Sonno Caliza Tulum Hotel
Hotel Sonno Caliza Tulum Tulum
Hotel Sonno Caliza Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Sonno Caliza Tulum?

Hotel Sonno Caliza Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Sonno Caliza Tulum?

The closest beach to Hotel Sonno Caliza Tulum is Playa Paraiso (2.7 km).

Is there a spa on site at Hotel Sonno Caliza Tulum?

There's no onsite spa, but this property does offer services like sports massages.

Does Hotel Sonno Caliza Tulum have a pool?

Hotel Sonno Caliza Tulum has a kids' pool. The pool is open 9:30 AM to 9:30 PM.

What makes Hotel Sonno Caliza Tulum a romantic place to stay?

A champagne service and romance packages, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Sonno Caliza Tulum.

Is there a free airport shuttle available at Hotel Sonno Caliza Tulum?

No, Hotel Sonno Caliza Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Sonno Caliza Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Sonno Caliza Tulum?

No, pets and service animals are not allowed.

Hotel Sonno Caliza Tulum Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Fidel Brogan

Disliked: Staff & service, property conditions & facilities
sin Agua y aire acondicionado
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ZAIDA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy hermosa!! La vista al mar espectacular, la alberca, la cercanía al centro, all ferry, todo!! Muchas gracias x toda sus atenciones.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, el personal perfecto y las atenciones. El único detalle fue el internet
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Daniel Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Juan Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones. Muy comoda para la familias.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel lief en behulpzaam personeel, schone grote kamers, fijne en schone badkamer, mooi zwembad. Locatie is perfect. Enige opmerkingen: niet aan beide kanten van het bed een stopcontact en de wifi is op de kamer erg slecht (geen wifi en ook geen mobiele service). Al met al echt een heel erg fijn hotel, ik zou het zeker aanraden!
Stayed 5 nights in Mar 2024
Verified

2/10 Terrible

Uriel

Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Sophie

Stayed 2 nights in Jun 2024