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Alaya Tulum

3.5 star property
Ocean-view hotel with a beach bar, near Tulum Beach

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Photo gallery for Alaya Tulum

Suite, 1 King Bed, Beach View, Oceanfront
Panoramic Villa, 2 Bedrooms, Ocean View | View from room
Suite, 1 King Bed, Beach View, Oceanfront
Suite, 1 King Bed, Beach View, Oceanfront | View from room
Family Villa, Balcony | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture11 min walk
  • Popular LocationPlaya Paraiso21 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)112 min drive

Room options

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Bathrobes
Rainfall showerhead
In-room safe
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View

8.6/10 Very good

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Bathrobes
Rainfall showerhead
In-room safe
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View | View from room

Suite, Balcony, Ocean View

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Bathrobes
Rainfall showerhead
In-room safe
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

9.2/10 Wonderful

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Bathrobes
Rainfall showerhead
In-room safe
Daily housekeeping
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Dining room

Apartment, Kitchenette

8.6/10 Very good

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Ceiling fan
Blackout curtains
Bathrobes
Rainfall showerhead
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

9.5/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Bathrobes
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Panoramic Villa, 2 Bedrooms, Ocean View | Living area

Panoramic Villa, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchenette
  • Ocean view
  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Family Villa, Balcony

Family Villa, Balcony

Family Villa, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Bathrobes
Rainfall showerhead
In-room safe
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

Aerial view
Hotel Shibari Tulum - Restaurant & Cenote Club
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (102)
The price is AU$695
for 1 night
includes taxes & fees
6 June - 7 June
Hotel Shibari Tulum - Restaurant & Cenote Club

About the area

Tulum

Alaya Tulum places you steps from Tulum Beach and within a 15-minute stroll of Ven a la Luz Sculpture. Highlights at this beachfront hotel include a restaurant, a beach bar and a bar/lounge. .A pampering day can include deep-tissue massages and hot stone massages along with facials and mani/pedis. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym. Other amenities include free Wi-Fi in public areas, concierge services and a terrace. Each morning cooked-to-order breakfast is available. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Tulum National Park.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 11 min walk
  • Tulum National Park - 6 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Playa Paraiso - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive

Restaurants

  • Rosa Negra Tulum - 7 min walk
  • La Taqueria - 10 min walk
  • Casa Jaguar - 9 min walk
  • Cenzontle - 9 min walk
  • Gitano - 7 min walk

About this property

Alaya Tulum

Ocean-view hotel with a beach bar, near Tulum Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, spa services, and a terrace are also featured at Alaya Tulum. The hotel can provide concierge services and wedding services. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 20 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Alaya Tulum offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, dressing gowns and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and hairdryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Yoga classes

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Biodegradable drinking straws available
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 30 per person
  • Airport shuttle fee: USD 360 per vehicle (return, maximum occupancy 5)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

Are there any beaches close to Alaya Tulum?

Yep, Alaya Tulum is a short 1-minute walk from Tulum Beach. Fun beach activities include snorkelling and windsurfing.

How much does it cost to stay at Alaya Tulum?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Alaya Tulum on 28 May 2024 start from AU$364.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Alaya Tulum?

There's no onsite spa, but this property does offer services like facials as well as hot stone massages.

What makes Alaya Tulum a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Alaya Tulum.

Does Alaya Tulum serve breakfast?

Yep, cooked-to-order brekkie is on offer daily.

Is there a free airport shuttle available at Alaya Tulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alaya Tulum?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alaya Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Alaya Tulum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 264 out of 317 reviews" "
Rating 8 - Good. 37 out of 317 reviews" "
Rating 6 - Okay. 7 out of 317 reviews" "
Rating 4 - Poor. 3 out of 317 reviews" "
Rating 2 - Terrible. 6 out of 317 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Good location
Stayed 8 nights in Feb 2024

10/10 Excellent

Cale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access and the treehouse style places.
Stayed 2 nights in Jan 2024

10/10 Excellent

cynthia, Denver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit but won’t be the last. Loved it.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Korosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Staff was super friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place
Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and services. Right on the beach and close to everything without the noise.
Stayed 2 nights in Sep 2023