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3.8 out of 5

"The area was good. Service was good, they gave upgrade room for me and my parents . excellent . Breakfast could be better " More

By a verified traveller on Fri 04 Oct 2019

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Hotel Description

At Permata Kuta Hotel you'll be within a 30-minute stroll of Tuban Beach and Kuta Beach. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

All 120 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. In-room dining is easy with amenities like refrigerators and room service. Nice touches include soaking tubs, rainfall showerheads, and slippers. Safes, hair dryers, and phones are also available.

A day of pampering at Jewel Spa can include massages, body wraps, and mani/pedis. The restaurant, Hula's Restaurant, serves Indonesian cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center, kids' swimming pool, and pool loungers. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free valet parking, along with the convenience of free airport drop-off service.

Sights within a 20-minute drive of this 3-star Tuban hotel include Legian Beach and Eat Street.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$20* Per night/room 4 Nov. - 5 Nov.

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Pool Access

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room (with Extrabed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double or 2 Single Beds, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Permata Kuta Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Permata Kuta Hotel

Everyone (3) Family (1)
5 out of 5
The area was good. Service was good, they gave upgrade room for me and my parents . excellent . Breakfast could be better

Posted by , from Perth on 4 Oct. 2019

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Comment from Hotel Management

28 Aug. 2020 by Permata Kuta Hotel

Dear Kathy, Thank you for taking your time to share your experience during your stay with us. We are very pleased to know that you had an enjoyable Permata Kuta Hotel experience On the behalf of the entire team, we would like to thank for choosing our Hotel and we look forward to welcoming you back for another fabulous experience. Best Regards

4 out of 5

Getting Better

My wife stayed here 3 months ago & it was just OK. Our stay last week she was pleased that issues she had had been taken on board & management were making progress getting things fixed up. The previous operators hadn't done much in the way of maintenance. We would stay there again. Close enough to most things, but far enough away to be quiet. Best thing about the hotel was the staff. Always willing to help & nothing was too much trouble.

Posted by , from Brisbane, Australia on 5 Oct. 2017

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Comment from Hotel Management

7 Nov. 2017 by Asst.Front Office Manager

Dear Michael, Thank you for taking your time to share your experience during your stay in Permata Kuta Hotel. No words could describe how happy I am reading a very positive review from our esteemed guests like yourself. Once again thank you very much for your kind review and I am looking forward to welcoming you back. Best Regards,

2 out of 5

Quite with pool

Room was dusty, very old and dirty in the bathroom. Sheets needs freshen up, need newer towels. I asked staff to clean up the room when I arrived but didn't do good job. Very disappointed. I'll be back again in September, hopefully will take this feed back and improve.

Posted by , from G, Australia on 6 Jul. 2017

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4 out of 5
Great time at the hotel. Excellent Warung opposite the building. Staff extremley friendly.

Posted by on 5 Sep. 2016

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Property Features

Permata Kuta Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A children's pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Permata Kuta Hotel. A shuttle from the hotel to the airport is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 3-star Tuban hotel is smoke free.

  • 120 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport drop-off
  • Parking: Free valet parking and self parking

Room Amenities

Permata Kuta Hotel offers 120 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Deep soaking tub
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Hula's Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.

Sunken Pool Bar - This poolside café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 250000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Permata Kuta Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 75000 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Permata Kuta Hotel Prasanthi Tuban
  • Permata Kuta Hotel Prasanthi
  • Permata Kuta Prasanthi Tuban
  • Permata Kuta Prasanthi
  • Permata Kuta Hotel Tuban
  • Permata Kuta Tuban
  • Permata Kuta
  • Permata Kuta Hotel by Prasanthi
  • Permata Kuta Hotel Hotel
  • Permata Kuta Hotel Tuban
  • Permata Kuta Hotel Hotel Tuban

You should know

  • Permata Kuta Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.