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4.0 out of 5

"Very friendly staff and helpful with Australian tourists with little Japanese. " More

By a verified traveller on Sun 06 Jan 2019

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Hotel Description

Mitsui Garden Hotel Ueno puts you in the heart of Tokyo, connected to a shopping center and within just a 10-minute stroll of popular attractions like Ameya-Yokochō and Ueno Onshi Park. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 245 soundproofed rooms feature free wired Internet, safes, and hair dryers. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Refrigerators, phones, and desks are also available.

The restaurant, BOSCO iL CHIANTI, is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM.

Within a 15-minute walk of this 3.5-star Taito hotel, attractions include Akihabara Electric Town and Ueno Zoo.

Run of house

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
AU$79* Per night/room 27 Jul. - 28 Jul.

Superior Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

[UPGRADE Plan]Moderate Double to Moderate Queen, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

[UPGRADE Plan]Moderate Double to Moderate Queen, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Moderate Twin, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Moderate Twin, Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Mitsui Garden Hotel Ueno ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mitsui Garden Hotel Ueno

Everyone (1)
4 out of 5
Very friendly staff and helpful with Australian tourists with little Japanese.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

6 Jan. 2019 by Manager

Thank you very much for staying at Mitsui Garden Hotel Ueno. Thank you for a post despite being so busy. We will put effort to improve to a more satisfactory level. Thank you very much for your support. We will be waiting on your next arrival. Best regards, Mitsui Garden Hotel Ueno Manager

Renovations + Closures

The property is closed between April 13 and May 31.

Property Features

There's a restaurant on site. Public spaces have free WiFi. The business-friendly Mitsui Garden Hotel Ueno also features a vending machine, laundry facilities, and dry cleaning/laundry services. This 3.5-star Tokyo hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 14 levels
  • Built in 2010
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Narita Intl. Airport (NRT) (68.5 km / 42.6 mi)
  • Train station: Keisei-Ueno Station (0.6 km / 0.4 mi)
  • Metro station: Inaricho Station (0.5 km / 0.3 mi)

Room Amenities

Mitsui Garden Hotel Ueno offers 245 accommodations with safes and slippers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

BOSCO iL CHIANTI - This restaurant serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1650 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Hotel Ueno
  • Hotel Mitsui
  • Hotel Mitsui Garden Ueno
  • Mitsui Garden
  • Mitsui Garden Hotel
  • Mitsui Garden Hotel Ueno
  • Mitsui Garden Ueno
  • Mitsui Hotel
  • Mitsui Ueno
  • Ueno Mitsui Garden
  • Mitsui Garden Hotel Ueno Tokyo, Japan
  • Mitsui Garden Hotel Ueno Tokyo Japan
  • Mitsui Garden Hotel Ueno Hotel
  • Mitsui Garden Hotel Ueno Tokyo
  • Mitsui Garden Hotel Ueno Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.