Hotel Chinzanso Tokyo

5.0 star property
Luxury hotel with 7 restaurants and full-service spa

Photo gallery for Hotel Chinzanso Tokyo

Garden
Indoor pool
Terrace/patio
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
The current price is AU$519
5 Aug - 6 Aug

Explore the area

Map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Waseda University
    ‪9 min walk‬
  • Tokyo Dome
    ‪4 min drive‬
  • Ueno Zoo
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room 2 Single Beds, Non Smoking City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room 2 Single Beds, Non Smoking, Garden View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 93 sq m
  • Sleeps 3
  • 2 Large Single Beds

Superior Room 1 King Bed, Non Smoking City View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room 2 Single Beds, Non Smoking Garden View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin with Tatami Space, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 64 sq m
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 83 sq m
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Tokyo

A luxury stay in Tokyo awaits you at Hotel Chinzanso Tokyo. You'll be 2.8 km (1.8 mi) from Tokyo Dome and 4.5 km (2.8 mi) from Imperial Palace East Gardens. Highlights at this family-friendly hotel include 7 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Yu can include massages, aromatherapy and mani/pedis along with access to the hot springs/mineral springs and hot tub. The restaurant, Miyuki, serves Japanese cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and sauna as well as access to hot springs. 77619 square feet (7211 square metres) of event facilities include 39 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Bunkyo hotel include Ueno Zoo and Tsukiji Outer Market.

What's nearby

  • Waseda University - 9 min walk - 0.8 km
  • Tokyo Dome - 4 min drive - 3.3 km
  • Nippon Budokan - 4 min drive - 4.4 km
  • Ueno Zoo - 6 min drive - 4.6 km
  • Tokyo Skytree - 11 min drive - 9.2 km

Getting around

  • Mejiro Station - 3 min drive
  • Edogawabashi Station - 8 min walk
  • Tokyo (HND-Haneda) - 45 min drive

Restaurants

  • ‪関口フランスパン 目白坂本店 - ‬5 min walk
  • ‪ダイニング フェリオ リーガロイヤルホテル東京 - ‬14 min walk
  • ‪ル・ジャルダン - ‬9 min walk
  • ‪よし寿司 - ‬8 min walk
  • ‪カフェ フォレスタ - ‬2 min walk

About this property

Hotel Chinzanso Tokyo

Luxury hotel with 7 restaurants and full-service spa
Hotel Chinzanso Tokyo offers its guests a full-service spa, hot springs, and an indoor pool. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 77619 square feet (7211 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury Hotel Chinzanso Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 265 guestrooms or units
  • 14 levels
  • 7 dining venues
  • 77619 sq ft of conference space
  • 7211 sq. m of conference space
  • Built in 1991
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath. There are hot springs open between 8:00 AM and 6:00 PM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 per person
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

The property will be renovating from 29 September 2025 to 3 October 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11385 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6095 per person
  • Self-parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Chinzanso Tokyo?

As of 5 July 2025, prices found for a 1-night stay for 2 adults at Hotel Chinzanso Tokyo on 5 Aug 2025 start from AU$515.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Chinzanso Tokyo?

Yep, Hotel Chinzanso Tokyo has a self car park for JPY 1000.00 per night.

Are there any beaches close to Hotel Chinzanso Tokyo?

The closest beach to Hotel Chinzanso Tokyo is Odaiba Beach Park (10.2 km).

Is there a spa on site at Hotel Chinzanso Tokyo?

Yep, Yu is available for guests. It has a hot tub and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Chinzanso Tokyo have a pool?

Hotel Chinzanso Tokyo has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM. The property will be renovating the swimming pool from September 29 2025 until October 3 2025 (completion date subject to change).

What luxury perks are available at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo features a full-service spa, an indoor pool and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Hotel Chinzanso Tokyo a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Chinzanso Tokyo.

Is Hotel Chinzanso Tokyo family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Chinzanso Tokyo is a hit with families.

Does Hotel Chinzanso Tokyo serve breakfast?

Sure does, full brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Chinzanso Tokyo?

No, Hotel Chinzanso Tokyo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Chinzanso Tokyo?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Chinzanso Tokyo?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Chinzanso Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 845 out of 1001 reviews
Rating 8 - Good. 119 out of 1001 reviews
Rating 6 - Okay. 21 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Garden, and room amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sepehrdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Amenities
Was a lovely stay:)
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo can feel overwhelming, I loved having the garden view and looking out on the fabulous scenery both day and night. Staff was outstanding. Loved the spacious rooms. Airport bus shuttle brings you to the front door. Perhaps more of a walk to the various train locations, but for staying at the property, it was worth it!
Stayed 4 nights in Mar 2025

6/10 Okay

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but not great

Great and beautiful hotel, the thing is that is probably only for Japanese people. It is hard to get someone to speak english, and foreigners are treated different in many ways.
Stayed 2 nights in Mar 2025

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing unique hotel the best big hotel in the world and incredible garden and staff
Stayed 7 nights in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay for cherry blossom views from you room!

Old school fancy hotel. It has a beautiful garden. Our room was lovely, overlooking the gardens with prime views of the sea of clouds ( mist piped in to give an ethereal feel to the cherry blossom trees) Loved the kaiseki dinner at Miyuki and unagi (eel lunch). The dinner afternoon tea had thick cuts of roast beef and mashed potatoes, served with a glass of bubbly. Japanese set breakfast comes with a thimble size glass of juice and no coffee. The buffet is horrible- presentation is ugly, the cheese was sliced orange American cheese, only dried out croissants and dried out muffins. Some small pieces of white bread. Only mushy wet scrambled eggs or hard boiled eggs. They will make you an omelette but no other egg style. Very limited and sloppy. You eat in a dark party room with no windows. Regular coffee- no cappuccino etc. It’s like a cheap business hotel level. Fortunately the venue for the set western breakfast was better with a choice of egg and plated beautifully. The service was so nice and amenities are nice too. The pool and spa, also lovely.
Stayed 3 nights in Mar 2025

6/10 Okay

Summer

Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love, love, love Hotel Chinzanso!! It’s such a beautiful hotel with captivating artifacts that are centuries old, but immaculately preserved. The garden is stunning and the fog display is breathtaking. The staff are incredibly polite, cheerful and professional. The food is absolute perfection! I totally enjoyed my time here and I’m looking forward to staying here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chun, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fantastic! Will be back ....
Stayed 2 nights in Mar 2025

10/10 Excellent

Appleonium

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

🏆

Hotel is magical.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a wonderful and attentive staff. Absolutely a top-tier experience!
Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful hotels I have ever stayed at. Five start service from beginning to end not to mention that the backdrop of the gardens make it magical.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Casey

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Iain

Stayed 2 nights in Mar 2025

10/10 Excellent

Changmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

With Japanese garden

with beautiful garden and lobby lounge, it was good experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel. Even better if you’re looking for a traditional, luxurious Japanese style 5-star hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we have stayed in. The service was outstanding, they knew our names pretty much everywhere on property and Kumiko the concierge was so accommodating and professional. The food and service was also exceptional
Stayed 3 nights in Feb 2025

10/10 Excellent

Ji Joong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

CEM

Stayed 1 night in Feb 2025

10/10 Excellent

Moonseong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel stay in Tokyo.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous property, with an incredibly helpful and kind staff.
Stayed 1 night in Feb 2025