See all properties
Save

Grand Prince Hotel Shin Takanawa

5.0 star property

Photo gallery for Grand Prince Hotel Shin Takanawa

2 restaurants; breakfast, lunch, and dinner served
View from property
Garden
Executive lounge
Executive Club Suite King Room with Lounge Access, Non-Smoking | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$220
14 June - 15 June

Explore the area

View map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612
  • Place, Shinagawa Prince Cinema
    ‪6 min walk‬
  • Place, Koyasan Tokyo Betsuin Temple
    ‪8 min walk‬
  • Place, Meiji Gakuin University
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Club King Room with Lounge Access (Non-Smoking) 

View from room

Club King Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Floor - Club Twin Room Non-Smoking with Lounge Access

Down duvets, in-room safe, blackout curtains, free WiFi

Club Floor - Club Twin Room Non-Smoking with Lounge Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Modern Twin Room - Non-Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Modern Twin Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(68 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club King Junior Suite with Lounge Access (Non-Smoking) 

Down duvets, in-room safe, blackout curtains, free WiFi

Club King Junior Suite with Lounge Access (Non-Smoking) 

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior King Room, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Down duvets, in-room safe, blackout curtains, free WiFi

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Triple Room, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking

  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Club King Room with Lounge Access (Non-Smoking)

Down duvets, in-room safe, blackout curtains, free WiFi

Club King Room with Lounge Access (Non-Smoking)

  • Sleeps 2
  • Free Wi-Fi

View all photos for [Tokyo Tower View] Superior Twin Room, Non Smoking

View from room

[Tokyo Tower View] Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Tokyo Tower View] Superior King Room, Non Smoking

View from room

[Tokyo Tower View] Superior King Room, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

View from room

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking | View from room

Standard Corner Twin Room, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Corner King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Corner King Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Tokyo Tower View] Superior Corner King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Tokyo Tower View] Superior Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for [Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

You may also like

Ad

Shinagawa Prince Hotel

Minato
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 4,953 reviews
The price is AU$164
9 June - 10 June
Shinagawa Prince Hotel

About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Grand Prince Hotel Shin Takanawa. You'll be 3.9 km (2.4 mi) from Tokyo Tower and 5.8 km (3.6 mi) from Shibuya Crossing. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Koki-Den, serves Chinese cuisine and is open for lunch and dinner. ASAMA is the hotel's own bar, serving drinks along with dinner and light fare. Other amenities include 2 restaurants, 2 coffee shops/cafes and free Wi-Fi in public areas. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 5-property class Minato hotel include Tokyo Imperial Palace and Ueno Park.

What's nearby

  • Shinagawa Prince Cinema - 6 min walk - 0.6 km
  • Koyasan Tokyo Betsuin Temple - 8 min walk - 0.7 km
  • Meiji Gakuin University - 11 min walk - 0.9 km
  • Meguro River - 12 min walk - 1.1 km
  • Sengakuji Temple - 12 min walk - 1.1 km

Getting around

  • Takanawadai Station - 5 min walk
  • Shinagawa Station - 7 min walk
  • Tokyo (HND-Haneda) - 31 min drive

Restaurants

  • ‪麻布茶房 - ‬5 min walk
  • ‪和食・酒 えん - ‬6 min walk
  • ‪Executive Lounge - ‬6 min walk
  • ‪ラウンジもみじ - ‬1 min walk
  • ‪Grand Prince Hotel Club Lounge - ‬5 min walk

About this property

Grand Prince Hotel Shin Takanawa

There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25801 square feet (2397 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Grand Prince Hotel Shin Takanawa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 908 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • 25801 sq ft of conference space
  • 2397 sq. m of conference space
  • Built in 1982
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Grand Prince Hotel Shin Takanawa offers 908 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Restaurant
Shinagawa Prince Hotel
Minato
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 4,953 reviews
The price is AU$164
9 June - 10 June
Shinagawa Prince Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ASAMA
  • Koki-Den
  • Lounge Momiji
  • Shimizu
  • SLOPE SIDE DINER ZAKURO

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 24 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5085 for adults and from JPY 2825 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Prince Hotel New Takanawa

Grand Prince Hotel New Takanawa Tokyo

Grand Prince New Hotel Takanawa

Grand Prince New Takanawa

Grand Prince New Takanawa Hotel

Grand Prince New Takanawa Tokyo

Hotel Prince Takanawa

New Takanawa Prince

Prince New Takanawa Hotel

Takanawa Prince

Grand Prince Hotel New Takanawa Tokyo, Japan

Prince Shin Takanawa Tokyo

Grand Prince Hotel New Takanawa

Grand Prince Hotel Shin Takanawa Hotel

Grand Prince Hotel Shin Takanawa Tokyo

Grand Prince Hotel Shin Takanawa Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Grand Prince Hotel Shin Takanawa?

Grand Prince Hotel Shin Takanawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Prince Hotel Shin Takanawa?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Shin Takanawa on 14 June 2026 start from AU$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Prince Hotel Shin Takanawa?

Yep, Grand Prince Hotel Shin Takanawa has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Grand Prince Hotel Shin Takanawa?

The closest beach to Grand Prince Hotel Shin Takanawa is Odaiba Beach Park (4 km).

Is there a spa on site at Grand Prince Hotel Shin Takanawa?

There's no onsite spa, but this property does offer services like massages.

What makes Grand Prince Hotel Shin Takanawa a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Prince Hotel Shin Takanawa.

Does Grand Prince Hotel Shin Takanawa serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Prince Hotel Shin Takanawa?

No, Grand Prince Hotel Shin Takanawa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Prince Hotel Shin Takanawa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Prince Hotel Shin Takanawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Prince Hotel Shin Takanawa?

No, only service animals are allowed.

Grand Prince Hotel Shin Takanawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1072 out of 1865 reviews
Rating 8 - Good. 470 out of 1865 reviews
Rating 6 - Okay. 195 out of 1865 reviews
Rating 4 - Poor. 75 out of 1865 reviews
Rating 2 - Terrible. 53 out of 1865 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Cheng Kai

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great staff. It's quite stuffy though but thankfully I was there in the winter and could simply open the balcony to let the chill in.
Stayed 2 nights in Feb 2026

10/10 Excellent

TOMOHIRO

Stayed 3 nights in Feb 2026

6/10 Okay

Sze Ling

Travelled with group
Liked: Amenities
Staff at reception is the first contact point. Towards foreigner guest, the service is lacking due to language barrier as the understanding level is different. They tried to be patient towards listening to my needs and queries which I appreciate but the personal touch is not present compared to serving the Japanese guest. That is what I have observed. It is still a good service overall given the reputation of Japanese hospitality which is imprinted on internationally as one of the best. Room is spacious as chosen. Attention to details by housekeeping needs more improvement. Overall , it is a good stay. Location to station and amenities is closeby. Shuttle bus service to different drop off points around the compound is much appreciated. Thank you.
Stayed 4 nights in Feb 2026

10/10 Excellent

Zsa Zsa

Stayed 1 night in Feb 2026

8/10 Good

Maddie

Liked: Cleanliness, property conditions & facilities
Beautiful room, lovely tub aswell. Staff wasn’t the most friendly, but it was a very busy check in so it makes sense. Such a beautiful garden in the back as well. Went to spa the sukura in a different tower and it met expectations for sure. Expensive, but great way to end the trip!!
Stayed 1 night in Feb 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
3rd time staying here, staff is always very helpful. Can’t beat having a 7/11 in the lobby!!!!!
Stayed 1 night in Feb 2026

8/10 Good

Yun-Ying

Stayed 1 night in Feb 2026

2/10 Terrible

Jaime

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
I would say say, and for the nights I stayed at the hotel my pillows were dirty and stained the entire time.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jun Sum Yau, Tai Po

Stayed 5 nights in Feb 2026

10/10 Excellent

Caroline

Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff clean room spa was the best quiet area safe area
Stayed 2 nights in Feb 2026

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are friendly and helpful, 7-11 inside hotel is very convenient. Location is central, 5 minute walk to Shinagawa station, which connects to most major train lines. Note that it is a bit of a slope to walk between train and station, so maybe challenging with luggages, but they do offer free shuttle to Prince Hotel which is a short flat walk to the station.
Stayed 6 nights in Feb 2026

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Highly recommend
Stayed 4 nights in Feb 2026

4/10 Poor

Islam Mohamad Youssef

Travelled with family
Liked: Cleanliness
Am not sure how this hotel got 5 stars to be honest! I Cons: - hotel lobby smell like salami 24/7 - eventhough every japanese we met through our trip was helpful and kind, this hotel managed to get the least japanese oriented staff on check in and check out counter, never smiling, not helpful, barely recognizing your presence like they are forced to do their work - no one helped us getting our luggage into the hotel and up to our room - we paid 25 usd during check out for amenities that we dont know hat they were and was too tired to argue about - rooms are small - asked to change one of the room from single to double but the only reason I got that they cant do that is the fact i booked through expedia - empty refrigerator in the room Pro: - Clean room - Seven Eleven within the hotel - Tully shop within the hotel for a good morning coffee The poor rating is based on the fact the hotel is listed as 5 stars. I would rate it higher if it was listed as 3 or 4 stars.
Stayed 6 nights in Feb 2026

8/10 Good

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Helpful staff. Great amenities
View from 15th floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Akari

Liked: Cleanliness, staff & service, amenities
Loved the room and the view. Shops are conveniently located. Great location!
Stayed 3 nights in Feb 2026

10/10 Excellent

giovanni

The seven
Stayed 6 nights in Feb 2026

10/10 Excellent

Deandre

Stayed 2 nights in Jan 2026

2/10 Terrible

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the tub and sinks were moldy and the bathroom smelled horrible
Stayed 6 nights in Jan 2026

8/10 Good

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Jan 2026

8/10 Good

Sachiko

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good service, room is slightly outdated but very clean and spacious. From Shinagawa station, it is uphill and not the easiest road to carry the luggage but other than that, easy access to sakura tower and some restaurants and shop nearby.
Stayed 2 nights in Feb 2026

10/10 Excellent

MAKIKO, Portland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and staff are very friendly and polite.
Stayed 6 nights in Feb 2026

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, short walk to the train station, fancy lobby but the rooms need some renovation. They were very worn.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryo

Stayed 5 nights in Jan 2026

10/10 Excellent

Edie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean hotel and room. Very large hotel. We were only here one night but it was very comfortable. Lots of food choices on premises .
Stayed 1 night in Feb 2026