Skip to main content
Beginning of main content
4.3 out of 5

"The rooms are nice, but for the price they could be better. Couch cushions zips were broken and the made the covers move, extractor fan in bathroom di ... " More

By a verified traveller on Wed 14 Oct 2020

Enter dates to see availability

Hotel Description

A luxury stay in Taupo awaits you at Hilton Lake Taupo. Within a 5-minute stroll you'll find Taupo Hot Springs and Waipahihi Botanical Gardens within a 15-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LCD TVs with cable channels are featured in all 113 soundproofed rooms, and you can enjoy free WiFi, MP3 docks, and safes. Egyptian cotton sheets invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. 24-hour room service, hair dryers, and irons/ironing boards are also available.

The restaurant, Bistro Lago, is open for breakfast, lunch, and dinner. Enjoy the 2 outdoor tennis courts, fitness center and sauna plus access to bike rentals. Business travelers can take advantage of conference space and a business center. Added amenities include a kids' swimming pool, laundry facilities, and ski storage. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of self parking.

With a stay at this 5-star Taupo hotel, you'll be 4.4 km (2.7 mi) from Taupo Bungy and 4.6 km (2.9 mi) from Golf Club Taupo.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$167* Per night/room 28 Oct. - 29 Oct.

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Plus)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Lake Taupo ratings based on 330 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Lake Taupo

Everyone (265) Couples (44) Family (21)
5 out of 5

Posted by on 21 Oct. 2020

Was this review helpful to you?
5 out of 5

Posted by on 19 Oct. 2020

Was this review helpful to you?
5 out of 5

Posted by on 19 Oct. 2020

Was this review helpful to you?
3 out of 5
The rooms are nice, but for the price they could be better. Couch cushions zips were broken and the made the covers move, extractor fan in bathroom didn't work, and dissappointing that a 3 star establishment in town has 50 Sky chanels, and yet only a few at a 5 star. Overall a really nice place

Posted by on 14 Oct. 2020

Was this review helpful to you?
5 out of 5
The room was lovely and the facilities were excellent. The staff were friendly and went the extra mile.

Posted by , from Auckland on 1 Oct. 2020

Was this review helpful to you?
4 out of 5
Very efficient staff & pleasant environment. Pools lovely

Posted by on 27 Sep. 2020

Was this review helpful to you?
4 out of 5

Posted by on 17 Sep. 2020

Was this review helpful to you?
2 out of 5
For a Hilton property, it was very average. Check in was terrible, long lines of people and only one person on the desk who didn't know how to process a credit card transaction. After a swim in the hot pool, we were dressing in our room when a person from housekeeping barged in without knocking. When I complained about that, the response was that they would speak to housekeeping. I don't think that was good enough. The menu for the restaurant was exactly what we would have had at any pub anywhere and certainly not the sort of cuisine you wold expect from a Hilton. I would not go back there and would definitely not recommend it as a place to stay.

Posted by , from Wellington New Zealnad on 13 Sep. 2020

Was this review helpful to you?
3 out of 5
A very nice hotel but many small irritations. Very noisy with people partying by the pool until after 1am. A long cold walk to the car park. Staff at breakfast forgot about us completely. Having to sleep on a horrible sofa bed despite booking a suite, and no extra blankets so had to put clothes on. A good spot but many small and annoyances.

Posted by , from Auckland on 10 Sep. 2020

Was this review helpful to you?
5 out of 5
This hotel was very comfortable with great amenities (swimming pool and restaurants to name a couple). I would recommend.

Posted by , from Auckland on 4 Sep. 2020

Was this review helpful to you?

About the Hilton Lake Taupo

Location 80-100 Napier Road, Taupo, 3330

Property Features

Hilton Lake Taupo offers its guests an outdoor pool, a children's pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available. This 5-star Taupo hotel is smoke free.

  • 113 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1889
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Taupo (TUO) (7.5 km / 4.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Taupo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Kitchenware
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Bistro Lago - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 38 per person (approximately)
  • Fee for in-room wired Internet: NZD 9.95 per day (rates may vary)
  • Covered self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Taupo Lake
  • Hilton Lake Taupo
  • Hilton Lake Taupo Hotel Taupo
  • Hilton Lake Taupo Hotel
  • Terraces Hotel Taupo
  • Terraces Hotel Taupo
  • Hilton Lake Taupo Hotel
  • Hilton Lake Taupo Taupo
  • Hilton Lake Taupo Hotel Taupo

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.com/Taupo-Hotels-Hilton-Lake-Taupo.h1375266-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Taupo-Hotels-Hilton-Lake-Taupo.h1375266-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Taupo-Hotels-Hilton-Lake-Taupo.h1375266-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.