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"Friendly hosgt couldn't have been more accommodating. Clean,tidy room, relatively quiet for a hostel-type place. Would recommend for those seeking a g
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At Utopian Motel Taupo you'll be 1.1 km (0.7 mi) from Lake Taupo and 3.9 km (2.5 mi) from Taupo Hot Springs. Highlights at this hostel include a spa tub, a sauna, and a kids' club.
All 20 rooms feature free WiFi, TVs, and coffee/tea makers. Refrigerators and microwaves make in-room dining convenient.
This hostel offers free WiFi in public areas and luggage storage. Plus you'll find laundry facilities.
With a stay at this Taupo hostel, you'll be 5.9 km (3.7 mi) from Huka Falls.
Utopian Motel Taupo ratings based on 112 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Utopian Motel Taupo
Everyone (80)Couples (23)Students (2)Family (7)
4 out of 5
Cheap & cheerful
Pros:Quiet, clean room, central location, price.
Cons:Parking a bit tight round the back.
Location:Walking distance to town
Friendly hosgt couldn't have been more accommodating. Clean,tidy room, relatively quiet for a hostel-type place. Would recommend for those seeking a good room at a bargain price.
Posted by Ross, from Auckland on 21 Jan. 2018
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3 out of 5
Good location with ok facilities.
Good location, close to city centre but not in it. Hotel staff was very friendly and welcoming. Room and shared bathroom was clean and generally well prepared. Walls were very thin which was awkward as everything could be heard, and staff's children were free to wander down the hall. Nice Tv in room that didn't work and there was a hole in the wall.
Posted by a verified traveller on 12 Jan. 2018
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3 out of 5
Good for the night and price
Small room, loud neighbours but was fine as we had nowhere else to stay.
Posted by a verified traveller on 10 Jan. 2018
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1 out of 5
We didn’t stay the night
Upon arrival the foyer was dark and dingy.
We had to carry our bags up the stairs to our room, there’s a smell of mold/damp in the air and the room was cramped. Light fixtures were dark and dirty, the bath mat was stinky of mould.
Their was a window in our room door so people could see in and someone walked in while we were in the room, which tells us the door mustn’t be self locking or the keys are all the same.
When I checked the bed to see if it was clean I noticed a mark under the sheet, when I pulled back the bottom sheet I saw blood & fluid stains on the mattress protector and marks on the mattress underneath.
There was also no air conditioner, so without any proper airflow the room was very hot.
We decided not to stay at the night and booked accomodation elsewhere.
When I checked out the manager just smiled awkwardly not offering a reimbursement or alternate room, a brief apology was all he said.
When I saw the reviews I regret not having read any prior to booking, had I done so, I would never have booked here.
For $150 per night, this place was so overpriced.
Posted by Carly, from melbourne, aust on 7 Jan. 2018
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3 out of 5
Pros:close to town
Cons:cleanness
dirty marks all over the walls. dust over everything
Posted by a verified traveller on 27 Dec. 2017
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1 out of 5
Confused staff tried to scam us twice
Pros:Nothing!
Cons:Everything, the building is not well treated and the staff are not professional at all!
Location:N/A
It all started on the day prior to our stay on the 8th of December. The motel owner called us whilst we were in a low/no cellphone coverage area, this meant that we only got the call a couple of hours later. In his call he claimed that we had booked the room from the 8th till the 9th of December, when in fact we had booked it for the 9th till the 10th. We had to pull up our booking and prove it to them that we were right in order to get our room back. Once we got to the Motel, and headed up to our room we found out that the room had a shared bathroom when we specifically booked a room with a PRIVATE bathroom. The room was also reeking of cigarettes. Frustrated at the way we had been treated the obvious course of action was to demand our money back which we did not fully receive. We will never ever be coming back and advice others to avoid this motel at any cost. The people here will try to scam you for your money.
Posted by Rami on 16 Dec. 2017
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1 out of 5
Shabby and very smelly
The hotel is very delapidated and smells bad. The building should just be demolished. The staff were pleasant and tried to be helpful.
Posted by a verified traveller on 2 Dec. 2017
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4 out of 5
would be nice to have clean towels in the room plus the bathroom rubbish bin needed empty otherwise good
Posted by a verified traveller on 29 Oct. 2017
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1 out of 5
dirty
Pros:nothing
worst motel ive ever stayed in. dirty reception and bedrooms.
Posted by a verified traveller on 10 Sep. 2017
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2 out of 5
Not good
No toilet paper
No paper towel
No towel
No rubbish bin
So so heatpump
Good wifi
Good tv
Utopian Motel Taupo offers its guests a spa tub and a sauna. Public spaces have free WiFi. Utopian Motel Taupo also features a children's club and laundry facilities.
20 guestrooms or units
Kid's club
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Taupo (TUO) (7.9 km / 4.9 mi)
Room Amenities
Utopian Motel Taupo offers 20 accommodations. This Taupo hostel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.
Separate bedroom
Television
Refrigerator
Microwave
Coffee maker
Connecting rooms available
Nearby Activities
Recreational amenities at the hostel include a spa tub and a sauna.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 8 PM
Special check-in instructions:
The front desk is open daily from 10 AM - 8 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 10 AM - 8 PM. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
