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4.3 out of 5

"all ok some redecorating required Staff no t easy to contact when checking out. " More

By a verified traveller on Fri 27 Mar 2020

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Hotel Description

At Adelphi Motel you'll be 0.6 km (0.4 mi) from Lake Taupo and 3.7 km (2.3 mi) from Taupo Hot Springs. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

You can enjoy LCD TVs with satellite channels, and all 10 rooms feature coffee/tea makers, hair dryers, and irons/ironing boards. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves.

This pet-friendly motel offers free WiFi in public areas, a 24-hour front desk, and a garden. Plus you'll find a picnic area and luggage storage.

With a stay at this 3-star Taupo motel, you'll be 6.1 km (3.8 mi) from Huka Falls.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Unit (Sleeps 6)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

1 Bedroom Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Unit (Sleeps 5)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Adelphi Motel ratings based on 165 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Adelphi Motel

Everyone (86) Couples (30) Family (46)
1 out of 5
The room smelt really bad of cigarette smoke, the sheets stunk of cigarette smoke, there was holes in the door, it looked like it had been punched. The whole place felt dirty. Paint was flaking off the ceiling in the bathroom. 1 heater didn't work at all, the other looked unsafe to use. 1/2 a roll of toilet paper for 4 people to use. The property appeared to also be used as WINZ housing (this should have been disclosed). Trying to use the driveway was a nightmare as it was blocked by multiple cars. Would never stay here again and would not recommend others stay

Posted by , from NEW ZEALAND on 9 Aug. 2020

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2 out of 5
The rooms were clean and beds made nice and fresh and the staff were welcoming. However, the rooms weren’t ready when we arrived at 3pm. We had to ask for tea & coffee, towels (twice), a heater, pillowcase etc. There was a hole, the size of a fist, in one of the doors. The parking was a shambles- no order, driveway was blocked several times. The decor is very outdated and is in major need of an update. Heads up, this motel is a Winz Emergency Accommodation so there were a lot of people in this reasonably small property and it was noisey at times.

Posted by , from Wellington on 8 Aug. 2020

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2 out of 5
The beds smell of smoke and our room had been changed from what arevasked for, we had to share a bed, there was no tv remote so can't watch the tv. There was only cutlery for two people even though it was a 3 bed unit whick we had 4 in, only two chairs and no tsble.

Posted by , from gisborne on 1 Aug. 2020

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4 out of 5
all ok some redecorating required Staff no t easy to contact when checking out.

Posted by , from Auckland on 27 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by jay

Thanks

4 out of 5
I thought the property represented value for money . For a team away from home it was very satisfactory . Just a little bit random that we actually had to ask for milk ,and they had to go to the supermarket to buy it .

Posted by on 11 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by jay

Thanks

4 out of 5
Good value for money. Could improve with air con.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by jay

yes we will shortly Thanks

4 out of 5
Excellent service and lovely room. Would recommend to whanau and friends 😊

Posted by on 14 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by jaiju

Thanks

4 out of 5
As indicated on you website that l can pay at the accommodation and was charged to the card was annoying and immature.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by VW

We thank you for your feedback; we will investigate this further to avoid any future inconvenience to yourself and other guests.

4 out of 5
I was concerned that dogs were staying at the motel,as the weather was very hot and they were kept inside.There was only fans to cool the units.Also the microwave door was cracked on the outside and should have been replaced.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by VW

Thank you for your feedback.

5 out of 5

Posted by on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by VW

Thank you for your review. We appreciate you taking the time to give us feedback.

Property Features

As a guest of Adelphi Motel, you'll find a garden and a picnic area. Public spaces have free WiFi. Self parking is free. This 3-star Taupo motel is smoke free.

  • 10 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Taupo (TUO) (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Adelphi Motel offers 10 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Taupo motel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room kitchenette
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Ensuite bathroom
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: NZD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelphi Motel Taupo
  • Adelphi Motel
  • Adelphi Taupo
  • Adelphi Motel Motel
  • Adelphi Motel Taupo
  • Adelphi Motel Motel Taupo

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.