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MCM Eleganté Hotel & Suites

3.5 star property
Hotel with free breakfast, near Texas Tech University

Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Property preview
Breakfast, lunch, dinner served; American cuisine
Interior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
The current price is AU$163
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(93 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

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  • Pool
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The price is AU$154
includes taxes & fees
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About the area

Lubbock

MCM Eleganté Hotel & Suites puts you in the heart of Lubbock, within just a 10-minute stroll of Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, Rustler Cafe, serves American cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 3.5-property class Downtown Lubbock hotel, you'll be 2.7 km (1.7 mi) from Texas Tech University.

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.3 km
  • Lake Alan Henry - 10 min walk - 0.9 km
  • Buddy Holly Center - 19 min walk - 1.6 km
  • Jones AT&T Stadium - 2 min drive - 3.4 km
  • Texas Tech University - 4 min drive - 2.3 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Robles Taqueria - ‬6 min walk
  • ‪Paint Rock Coffee Co. - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk

About this property

MCM Eleganté Hotel & Suites

Hotel with free breakfast, near Texas Tech University
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes a conference centre. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Conference rooms
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

Frequently asked questions

What is the cancellation policy at MCM Eleganté Hotel & Suites?

MCM Eleganté Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MCM Eleganté Hotel & Suites?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at MCM Eleganté Hotel & Suites on 17 Nov 2025 start from AU$163.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MCM Eleganté Hotel & Suites?

Yep, MCM Eleganté Hotel & Suites has a free self car park, free extended parking and free RV/bus/truck parking. Onsite parking is limited.

Does MCM Eleganté Hotel & Suites have a pool?

MCM Eleganté Hotel & Suites has an indoor pool.

Is MCM Eleganté Hotel & Suites family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a free airport shuttle, it's no surprise that MCM Eleganté Hotel & Suites is a hit with families.

Does MCM Eleganté Hotel & Suites serve breakfast?

Yep, our travelers adore the free buffet breakfast here! Available daily between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at MCM Eleganté Hotel & Suites?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at MCM Eleganté Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at MCM Eleganté Hotel & Suites?

Check-in begins at 4:00 PM. Check-out time is noon.

Reviews

MCM Eleganté Hotel & Suites Reviews

8.4

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 592 out of 1056 reviews
Rating 8 - Good. 225 out of 1056 reviews
Rating 6 - Okay. 128 out of 1056 reviews
Rating 4 - Poor. 58 out of 1056 reviews
Rating 2 - Terrible. 53 out of 1056 reviews

Reviews

8/10 Good

matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
When we were checking in a staff noticed I had a boot I’m about to have surgery was the sweetest little girl and went and got me a wheelchair amazing hotel will definitely stay there again
Stayed 2 nights in Aug 2025

8/10 Good

Latrice

Travelled with family
Disliked: Property conditions & facilities
The toilets are too low and the bathrooms need a remodel with the showers not draining appropriately. Also the ice machines wre broken on majority of the floors I was told the owner was waiting on a part but only 1 floor had an active ice machine. It was way too many people there for that to happen.
Stayed 2 nights in Aug 2025

2/10 Terrible

Cloe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

Room smelled funny. AC didn’t work well. Rooms were very outdated. Toilet barely worked. Once you flushed, your old toilet paper and bodily waste would come back up. In a terrible location. Have stayed at other MCM properties and this one was by far the worst. Should have stayed elsewhere.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Meh

The hotel was pretty rundown and not in a great part of town, but the staff was nice and the room was clean.
Stayed 1 night in Aug 2025

4/10 Poor

Tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Dilson

Travelled with family
Liked: Cleanliness, staff & service
Good localization.
Stayed 3 nights in Aug 2025

2/10 Terrible

Loretta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was hands down the best free breakfast I’ve ever had at a hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Stayed 1 night in Aug 2025

6/10 Okay

Beatriz

Stayed 2 nights in Aug 2025

10/10 Excellent

Brad L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Esther

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent stay at the MCM Elegante Hotel, I encountered a series of issues that made for an unpleasant experience. The primary concern was the severe plumbing problems in both of our rooms, which significantly impacted our comfort. In room 325, the bathtub was clogged, causing us to shower while standing in dirty water. Despite reporting this issue, maintenance claimed they had fixed it, but the problem persisted throughout our stay. To make matters worse, every time we used the shower in room 325, the bathtub in room 327 would back up with water, creating an unsanitary and frustrating situation for our companions in the adjacent room. Room 327 faced its own challenges, as no one from maintenance ever came to address the clogged bathtub and toilet, despite multiple requests for assistance. This lack of response left us feeling neglected and dissatisfied with the hotel’s service. When we approached the front desk manager for help, we were disappointed to hear that he could not do anything to resolve the issues. This lack of accountability and willingness to assist guests only added to our frustration. Overall, the combination of unresolved plumbing problems and inadequate customer service made our stay at the MCM Elegante Hotel far from enjoyable. I hope the management takes these concerns seriously and implements necessary improvements to prevent future guests from experiencing similar issues. Until then, I cannot recommend this hotel based on my recent experience.
Stayed 2 nights in Aug 2025

4/10 Poor

Alexandria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Allyson

Travelled with family, Business traveller
When you walk in the lobby looks nice, but when you get to your room it is so awful we called for the maids to clean the bathroom - they were gone already. The rooms are run down and smelly, the bathroom sink area is tiny with poor lighting. The bathroom floors were warped and bathtub needs to be replaced. I have a black light and what I saw made me want to throw up. The breakfast for a made to order omelette was very good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice!!
Stayed 1 night in Aug 2025

4/10 Poor

Patricia

Stayed 1 night in Aug 2025

8/10 Good

Gudrun, New Hope

Travelled with partner
Liked: Amenities
Room and Bed were comfortable, bathtub was disgusting, drain and grout need urgent replacement. Steak dinner and salad bar in hotel dining room could be better but breakfast omelet station was great, Coffee was not so good. Parking area was partially fenced in and it felt safe to park our fully loaded SUV there without worry. We only stayed one night and felt not too safe being out at night to gas up.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesse at the front desk was fantastic. He is great at his work!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem it was the shower was clogged but we booked the rooms so we only use 1 shower

6/10 Okay

Nancy

Liked: Staff & service, room comfort
Tub shower area old and nasty looking. Needs updating. Otherwise room okay basic nothing special. Free breakfast was ok. Surprised there were no bread items such a bagels, pastries, toast etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

SCOTT

Stayed 2 nights in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
It was quiet and comfortable. Staff were polite and professional. The building is older so there is wear and tear. Was not an issue for me.
Stayed 2 nights in Jul 2025