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Cicero Grand - Syracuse North

2.5 star property
Hotel with free breakfast, in the vicinity of Oneida Lake

Photo gallery for Cicero Grand - Syracuse North

Deluxe Suite
Banquet hall
Meeting facility
Indoor pool, outdoor pool
Fitness facility

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪16 min drive‬
  • New York State Fairgrounds
    ‪17 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Deluxe Suite, 2 Queen Beds

8.0 out of 10
Very good
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Deluxe Suite

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Deluxe Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Bathroom

Suite, Accessible, Non Smoking

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Suite

7.4 out of 10
Good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

About the area

Cicero

Cicero Grand - Syracuse North puts you in the centre of Cicero, 5.2 km (3.3 mi) from Oneida Lake and 15.4 km (9.6 mi) from Destiny USA. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include a free manager's reception, a conference centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Cicero hotel include Onondaga Lake Park and Armory Square.

What's nearby

  • Destiny USA - 11 min drive - 17.8 km
  • Armory Square - 14 min drive - 21.4 km
  • Syracuse University - 16 min drive - 22.5 km
  • New York State Fairgrounds - 17 min drive - 23.9 km
  • St. Joseph’s Health Amphitheater at Lakeview - 18 min drive - 25.3 km

Getting around

  • Syracuse Regional Transportation Center - 17 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand - Syracuse North

Hotel with free breakfast, in the vicinity of Oneida Lake
Cicero Grand - Syracuse North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

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Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$240
includes taxes & fees
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Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property Registration Number Choice Hotels

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Frequently asked questions

What is the cancellation policy at Cicero Grand - Syracuse North?

Cicero Grand - Syracuse North offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cicero Grand - Syracuse North?

Yep, Cicero Grand - Syracuse North has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Cicero Grand - Syracuse North?

The closest beach to Cicero Grand - Syracuse North is Oneida Shores (4.8 km).

Does Cicero Grand - Syracuse North have a pool?

Cicero Grand - Syracuse North has an outdoor pool and an indoor pool.

Are there hot tubs in the rooms at Cicero Grand - Syracuse North?

No, but there are deep-soaking baths in the guestrooms.

Does Cicero Grand - Syracuse North serve breakfast?

Sure does, free continental brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Cicero Grand - Syracuse North?

No, Cicero Grand - Syracuse North does not offer an airport shuttle service.

What time are check-in & check-out at Cicero Grand - Syracuse North?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Cicero Grand - Syracuse North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Janice

Stayed 1 night in Apr 2025

8/10 Good

Shad

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Property was ok. Need to udate their sodabeds and had to get out own sheets for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Herbert

Stayed 3 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional.great continental breakfast.would stay again
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with family
Liked: Staff & service, room comfort

Family friendly with pup!

I lived in Cicero for 14 years, since I moved five years ago this hotel has become my favorite place to stay, it’s my old neighborhood 😁 and also, because of the price range and pet friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonick

Liked: Cleanliness, staff & service, property conditions & facilities
Mary was very helpful welcoming and professional during check in Very nice person My room was very nice and clean Very good breakfast I am very pleased with my stay Thank you
Stayed 1 night in Apr 2025

8/10 Good

Margo

Stayed 1 night in Apr 2025

2/10 Terrible

Frances

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude. The mattress had several stains and raised mold was on it. Mattress had visible springs exposed. The bathroom had hairballs on the wall. They ran out of pillows so we had no pillows. Staff was downright disrespectful when I told them about these things.
Stayed 1 night in Apr 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, room comfort

Uncomfortable situation

It started with a very load speaking manager talking about an employee issue and talking to someone ker phone about a credit card transaction.
Stayed 1 night in Apr 2025

2/10 Terrible

Abigail

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took forever to check in. No pool hours on Sundays. No sheet on the pull out couch. Pull out couch uncomfortable, dirty elevator. Freezer needed to be defrosted. Terrible and nasty.
Stayed 1 night in Apr 2025

8/10 Good

Mike

Travelled with family, Business traveller
Disliked: Amenities
Decent hotel, clean and comfortable. Would stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Kalvin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn't ready on time, cleaning was less than satisfactory by the time we did get in. No working TV, No remote, broken lamp, toilet not cleaned, super thin walls could hear neighbours and people in the hall all night, extremely limited staff. Would not stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2025

2/10 Terrible

matt

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place needs an update. The pool conveniently ”broke” the night before our stay. WiFi was bad and wasn’t even strong enough to run their “smart tv”. Dead light bulbs and broken toilet seat in the bathroom. The pull out coach needs to be replaced. I don’t expect much for a “free breakfast” but this was terrible. I regret every part of my stay!
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Travelled with group
Liked: Staff & service
Floor we were on 3, was obviously being renovated and should not have been used for guests. Reception staff were great. Breakfast was great. When we were on our way back, stayed again and second floor was much nicer.
Stayed 1 night in Mar 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Subject: Ongoing Housekeeping Issues During Our Stay – Immediate Attention Required I am writing to formally express our disappointment and frustration regarding the handling of our current booking through Expedia for a 4-night stay at your hotel. In accordance with the directions provided on your website, we requested daily housekeeping service both during online booking and again at check-in. On Sunday morning, before leaving the hotel, we also confirmed at the front desk that our room should be made up that day. When we returned Sunday night, we found that the room had not been serviced. We were offered an apology and provided with fresh towels — which we accepted — and were assured the issue would be promptly addressed. However, on Monday evening, we returned once again to find that no one had entered our room since our arrival on Saturday. I went to the front desk and was again handed towels and another apology. This time, we weren’t even given a bathmat. This morning, I attempted once more to address the issue before leaving for the day. I stopped by the front desk, and the only response I received was being told to take a business card. No staff member took the time to engage with me or ensure that our room would finally be serviced. I travel frequently and pride myself on being patient and easy-going, but the continued lack of basic hospitality and follow-through at your hotel is unacceptable. I’ve tried to resolve this directly
Stayed 4 nights in Apr 2025

2/10 Terrible

Melanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pool was not open and we left, the staff did not tell us it was closed and was not very helpful or respectful of our disatisfication. We have requested a refund, without response.
Stayed 1 night in Apr 2025

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a very quiet area, and convenient to the interstate.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

3 star

Quick overnight. Disappointed pool was closed even though sign at desk said open. Did not use gym. Deluxe Suite room was roomy with a love seat sized sofa. Bed was comfortable. HVAC system was loud. Fridge in room clean with mini freezer. No safe. Bathroom roomy, water pressure good. Had to get an extra towel for floor as there was no mat for the bathroom floor. Included breakfast was just okay. Watery eggs, paper thin odd tasting bacon but did have make your own waffles, yogurt and apples. Value for money good. Service was friendly. They are undergoing renovations and will be transitioning to a Marriot soon.
Stayed 1 night in Apr 2025

6/10 Okay

Marie-Claire

Travelled with partner
Liked: Staff & service
It was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, room comfort

My worst experience.

Pull out beds were uncomfortable, and broken. Breakfast was poor quality eggs were salty, sausage was rubbery, got a bagel with mold on it. Under staffed. Workers were really friendly and did work hard to deal with the issues. By far the worst experience I have had.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jackeline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The evening staff was great; however, this was not a pleasant stay.The room was so dirty and old, it seemed as if no one had clean it after the previous guest. This was definitely not worth almost 300 dollars per night. I wanted to go home so badly! The great thing was the staff that came to clean the room right away and the bed, it was quite comfortable.
Stayed 1 night in Apr 2025