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Hotel Description

At W Suzhou, you'll be connected to a shopping center and 1 km (0.6 mi) from Jinji Lake. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

LED TVs with cable channels are featured in all 379 individually decorated rooms, and you can enjoy free WiFi, free wired Internet, and separate bathtubs and showers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while premium bedding and pillow menus invite a good night's rest. Espresso makers, down comforters, and free newspapers are also available.

A day of pampering at Away can include hot stone massages, facials, and mani/pedis. The restaurant, Toro Loco, serves Spanish cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour health club along with access to aerobics classes and yoga classes. 8751 square feet (813 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 5-star Wuzhong hotel, you'll be 3.5 km (2.2 mi) from Suzhou Culture and Arts Center and 4.8 km (3 mi) from Suzhou International Expo Center.

Wonderful Room, Guest room, 2 Queen, City view

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
AU$218* Per night/room 29 Jun. - 30 Jun.

Fantastic Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wonderful Room, Guest room, 1 King, City view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spectacular Room, Guest room, 1 King, City view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

W Suzhou offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 8751 square feet (813 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury W Suzhou. Self parking is free. This 5-star Suzhou hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 8751 sq ft of conference space
  • 813 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Shanghai (SHA-Hongqiao Intl.) (78.8 km / 49 mi)
  • Parking: Free self parking

Room Amenities

W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Toro Loco - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Su Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Woobar - This bar serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Hot stone massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 198 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel W Suzhou
  • W Suzhou Hotel
  • W Suzhou Suzhou
  • W Suzhou Hotel Suzhou

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.