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Shangri-La Suzhou

5.0 star property
Luxury hotel connected to a shopping centre in Suzhou with 3 restaurants

Photo gallery for Shangri-La Suzhou

1 bedroom, in-room safe, desk, blackout curtains
Property preview
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Spa
  • Housekeeping
The current price is AU$123
includes taxes & fees
19 Sept - 20 Sept

Explore the area

View map
168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, 215011
  • Shantang Street
    ‪7 min drive‬
  • Humble Administrator's Garden
    ‪10 min drive‬
  • Suzhou Museum
    ‪10 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪32 min drive‬

Room options

View all photos for Executive Suite King

Executive Suite King

Executive Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe King

1 bedroom, in-room safe, desk, blackout curtains

Horizon Deluxe King

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin

1 bedroom, in-room safe, desk, blackout curtains

Horizon Deluxe Twin

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, City View (Skyline)

1 bedroom, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed, City View (Skyline)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Bathrobes
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, in-room safe, desk, blackout curtains

Deluxe King

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 1 King Bed, Hill View (Skyline)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Horizon, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Bathrobes
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Suzhou

At Shangri-La Suzhou, you'll be connected to a shopping centre and 3.4 km (2.1 mi) from Lingering Garden. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .The buffet restaurant, Cafe Soo, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, outdoor tennis court, Hot tub and sauna. Business amenities include 11 meeting rooms, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Huqiu District hotel include Shantang Street and Suzhou University.

What's nearby

  • Lingering Garden - 4 min drive - 3.7 km
  • Shantang Street - 7 min drive - 7.0 km
  • Pingjiang Road - 9 min drive - 9.5 km
  • Humble Administrator's Garden - 10 min drive - 9.8 km
  • Suzhou Museum - 10 min drive - 9.8 km

Getting around

  • Shishanlu Station - 10 min walk
  • Suzhou New District Railway Tram Stop - 22 min drive
  • Wuxi (WUX-Shuofang) - 41 min drive

Restaurants

  • ‪神宮 - ‬2 min walk
  • ‪錦 - ‬1 min walk
  • ‪南風 - ‬2 min walk
  • ‪clover cafe - ‬1 min walk
  • ‪和創柚子 日本料理 淮海街店 - ‬1 min walk

About this property

Shangri-La Suzhou

Luxury hotel connected to a shopping centre in Suzhou with 3 restaurants
Shangri-La Suzhou offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 11 meeting rooms, and limo/town car service are available. A children's pool, a health club, and a hot tub are also featured at the luxury Shangri-La Suzhou. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 390 guestrooms or units
  • 51 levels
  • 3 dining venues
  • Built in 2007
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shangri-La Suzhou offers 390 accommodations with laptop-compatible safes and complimentary bathrobes. Premium satellite televisions are provided. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Suzhou

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 424 reviews
The price is AU$104
includes taxes & fees
21 Sept - 22 Sept
Pan Pacific Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 128 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Soo
  • Nishimura
  • Shang Palace

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 51 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 349.8 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Airport shuttle fee: CNY 900 per person (one-way)
  • Rollaway bed fee: CNY 349.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shangri-La Suzhou
Shangri-La Hotel Suzhou
Shangri-La Suzhou
Shangri-La Suzhou Hotel
Suzhou Shangri-La
Suzhou Shangri-La Hotel
Shangri La Hotel Suzhou
Shangri La Suzhou
Shangri La Suzhou
Shangri-La Suzhou Hotel
Shangri La Hotel Suzhou
Shangri-La Suzhou Suzhou
Shangri-La Suzhou Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Shangri-La Suzhou?

Shangri-La Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Suzhou?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Shangri-La Suzhou on 19 Sept 2025 start from AU$122.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Suzhou?

Yep, Shangri-La Suzhou has a free self car park and free valet parking.

Is there a spa on site at Shangri-La Suzhou?

Yep, there is an onsite spa at Shangri-La Suzhou.

Does Shangri-La Suzhou have a pool?

Shangri-La Suzhou has an indoor pool and a kids' pool.

What luxury perks are available at Shangri-La Suzhou?

Shangri-La Suzhou features a full-service spa, a health club and an indoor pool.

Is Shangri-La Suzhou family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Suzhou is a hit with families.

Does Shangri-La Suzhou serve breakfast?

You bet, buffet breakfast is on offer at Shangri-La Suzhou.

Is there a free airport shuttle available at Shangri-La Suzhou?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Suzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Suzhou?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Suzhou?

No, pets are not allowed.