You'll be connected to a shopping centre at Shangri-La Yuanqu, Suzhou, and within a 20-minute stroll of Jinji Lake and Yuanrong Times Square. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Shang Garden, serves Chinese cuisine and is open for lunch and dinner. SIP Lounge is the hotel's own lobby lounge. Enjoy the indoor swimming pool, 24-hour gym and sauna as well as access to aerobics classes. A meeting room and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Suzhou Industrial Park hotel include Suzhou International Expo Center and Suzhou Culture and Arts Center.
What's nearby
Jinji Lake - 11 min walk
Yuanrong Times Square - 17 min walk
Suzhou International Expo Center - 2 min drive
Suzhou Culture and Arts Center - 3 min drive
Humble Administrator's Garden - 11 min drive
Getting around
Xinghu Jie Station - 11 min walk
Suzhou New District Railway Tram Stop - 21 min drive
Hongqiao International Airport (SHA) - 70 min drive
Restaurants
新梅华四季厨房 - 1 min walk
湘膳 - 5 min walk
巴蜀传香 - 6 min walk
建屋国际酒店西餐厅 - 1 min walk
新梅华.四季厨房 - 1 min walk
About this property
Shangri-La Yuanqu, Suzhou
Luxury hotel connected to a shopping centre in Suzhou with 2 restaurants
Shangri-La Yuanqu, Suzhou offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.
A business centre and a meeting room are available. A 24-hour health club, a sauna, and a rooftop terrace are also featured at the luxury Shangri-La Yuanqu, Suzhou. Free self parking is available.
This 5-star Suzhou hotel is smoke free.
303 guestrooms or units
2 dining venues
Terrace on the roof
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
BBQ grill(s)
Newspapers in lobby (free)
Lift
No smoking on site
Bar or lounge
1 conference room
Shangri-La Yuanqu, Suzhou offers 303 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 79 for children
2 restaurants
A bar/lounge
Restaurants on site
Cafe Hong
Shang Garden
SIP Lounge
Things to do
24-hour health club
Fitness classes
Full-service spa
Indoor pool
Outdoor pool
Sauna
Yoga classes
Family friendly
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Turndown service
Business services
Business centre
Meeting room
Outdoors
Barbecue grill
Rooftop terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Wheelchair accessible (may have limitations)
More
Ballroom
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels
Entertainment
LCD TV
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Free daily newspapers
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for CNY 350.0 per night.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 79 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 350.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Shangri-La Hotel Suzhou Yuanqu
Shangri-La Hotel Yuanqu
Shangri-La Suzhou Yuanqu
Shangri-La Yuanqu
Hotel Shangri-La Hotel, Suzhou Yuanqu Suzhou
Suzhou Shangri-La Hotel, Suzhou Yuanqu Hotel
Hotel Shangri-La Hotel, Suzhou Yuanqu
Shangri-La Hotel, Suzhou Yuanqu Suzhou
Shangri Yuanqu, Suzhou Suzhou
Shangri La Hotel Suzhou Yuanqu
Shangri-La Yuanqu, Suzhou Hotel
Shangri-La Yuanqu, Suzhou Suzhou
Shangri-La Yuanqu, Suzhou Hotel Suzhou
Frequently asked questions
What is the cancellation policy at Shangri-La Yuanqu, Suzhou?
Shangri-La Yuanqu, Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Shangri-La Yuanqu, Suzhou?
As of 24 May 2024, prices found for a 1-night stay for 2 adults at Shangri-La Yuanqu, Suzhou on 28 May 2024 start from AU$182.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Shangri-La Yuanqu, Suzhou?
Yep, Shangri-La Yuanqu, Suzhou has a free self car park.
Is there a spa on site at Shangri-La Yuanqu, Suzhou?
Yep, there is an onsite spa at Shangri-La Yuanqu, Suzhou. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.
Does Shangri-La Yuanqu, Suzhou have a pool?
Shangri-La Yuanqu, Suzhou has an outdoor pool and an indoor pool.
What luxury perks are available at Shangri-La Yuanqu, Suzhou?
Shangri-La Yuanqu, Suzhou features a full-service spa, a 24-hour health club and an outdoor pool.
What makes Shangri-La Yuanqu, Suzhou a romantic place to stay?
Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Yuanqu, Suzhou.
Does Shangri-La Yuanqu, Suzhou serve breakfast?
Yeah, buffet breakfast is offered on weekdays between 6:30 AM and 10:00 AM and weekends from 6:30 AM to 10:30 AM.
Is there a free airport shuttle available at Shangri-La Yuanqu, Suzhou?
No, Shangri-La Yuanqu, Suzhou does not offer an airport shuttle service.
Is there a bar or restaurant at Shangri-La Yuanqu, Suzhou?
Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?
What time are check-in & check-out at Shangri-La Yuanqu, Suzhou?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Shangri-La Yuanqu, Suzhou?
No, pets are not allowed.
Shangri-La Yuanqu, Suzhou Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely.
The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available.
The gym and pool was high specced and clean.
All in all, a lovely stay and we look forward to coming back.
Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
Everything seemed new, though carpet looks like it needs a steam clean.
Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.