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Hotel Description

You'll be connected to a shopping center at Shangri-La Hotel, Suzhou Yuanqu, and within a 20-minute stroll of Jinji Lake and Yuanrong Times Square. Highlights at this luxury hotel include 2 restaurants, a restaurant, and an outdoor swimming pool.

Free WiFi, free wired Internet, and LCD TVs are featured in all 303 soundproofed rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Down comforters invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, separate bathtubs and showers, free newspapers, and free bottled water are available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Shang Garden, serves Chinese cuisine and is open for lunch and dinner. SIP Lounge is the hotel's own lobby lounge. Enjoy the indoor swimming pool and 24-hour health club as well as access to aerobics classes and yoga classes. Business amenities include a meeting room and a business center. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 5-star Wuzhong hotel, you'll be 1.5 km (0.9 mi) from Suzhou International Expo Center and 2.9 km (1.8 mi) from Suzhou Culture and Arts Center.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$162* Per night/room 21 Jun. - 22 Jun.

Horizon Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge
  • Children's club
  • Dining venue
  • Fitness facilities
  • Spa
  • Swimming pool

Property Features

Shangri-La Hotel, Suzhou Yuanqu offers its guests an indoor pool, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Shangri-La Hotel, Suzhou Yuanqu. Free self parking is available. This 5-star Suzhou hotel is smoke free.

  • 303 guestrooms or units
  • 2 dining venues
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Shanghai (SHA-Hongqiao Intl.) (74 km / 46 mi)
  • Parking: Free self parking

Room Amenities

Shangri-La Hotel, Suzhou Yuanqu offers 303 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Cafe Hong - Onsite café. Reservations are required.

Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

SIP Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Sports massage
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • UnionPay
  • Staffed front desk
  • No cots (infant beds) available
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 145.75 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La Hotel Suzhou Yuanqu
  • Shangri-La Hotel Yuanqu
  • Shangri-La Suzhou Yuanqu
  • Shangri-La Yuanqu
  • Hotel Shangri-La Hotel, Suzhou Yuanqu Suzhou
  • Suzhou Shangri-La Hotel, Suzhou Yuanqu Hotel
  • Hotel Shangri-La Hotel, Suzhou Yuanqu
  • Shangri-La Hotel, Suzhou Yuanqu Suzhou
  • Shangri Hotel, Suzhou Yuanqu
  • Shangri-La Hotel, Suzhou Yuanqu Hotel
  • Shangri-La Hotel, Suzhou Yuanqu Suzhou
  • Shangri-La Hotel, Suzhou Yuanqu Hotel Suzhou

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.