You can enjoy TVs with satellite channels, and all 390 rooms feature free WiFi, free wired Internet, and in-room childcare. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Separate bathtubs and showers, safes, and hair dryers are also available.
The buffet restaurant, Cafe Soo, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 24-hour fitness center, kids' club, outdoor tennis court, and spa tub. Business travelers can take advantage of a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Buffet breakfast is available. There's also the convenience of an airport shuttle.
Places within a 30-minute drive of this 5-star Gao Xin District hotel include Tiger Hill and Suzhou University.
Shangri-La Hotel Suzhou offers its guests an indoor pool, a children's pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A spa tub, a sauna, and spa services are also featured at the luxury Shangri-La Hotel Suzhou. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Suzhou hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Shangri-La Hotel Suzhou offers 390 accommodations with minibars and laptop-compatible safes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Guests can enjoy buffet breakfast for a fee.
Cafe Soo - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.