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5.0 out of 5

"Everything was good at the hotel nothing to complain about. " More

By a verified traveller on Tue 09 Apr 2019

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Hotel Description

At Novotel Suzhou SIP you'll be within just a 10-minute stroll of Jinji Lake and Suzhou Culture and Arts Center. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and an indoor swimming pool.

All 306 rooms feature TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Additionally, free newspapers, free bottled water, and safes are available.

The restaurant, The Square, serves international cuisine and is open for breakfast, lunch, and dinner. Business amenities include meeting rooms and a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Wuzhong hotel include Suzhou International Expo Center and Yuanrong Times Square.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$76* Per night/room 14 Jun. - 15 Jun.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Novotel Suzhou SIP ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Novotel Suzhou SIP

5 out of 5
Everything was good at the hotel nothing to complain about.

Posted by on 9 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Guest Experience Manager

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our hotel made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Property Features

Novotel Suzhou SIP offers its guests an indoor pool and a fitness center. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Novotel Suzhou SIP. Free self parking is available. This 4-star Suzhou hotel is smoke free.

  • 306 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6 conference rooms
  • 420 sq m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Shanghai (SHA-Hongqiao Intl.) (75 km / 46.6 mi)
  • Parking: Free self parking

Room Amenities

Novotel Suzhou SIP offers 306 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bo Ya Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Times Garden Barbecue - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Novotel Suzhou SIP

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • No pets or service animals allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 105 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Suzhou SIP Hotel
  • Novotel SIP Hotel
  • Novotel SIP
  • Novotel Suzhou Sip (opening February 2016)
  • Novotel Suzhou Sip (opening March 2016)
  • Novotel Suzhou SIP Hotel
  • Novotel Suzhou SIP Suzhou
  • Novotel Suzhou SIP Hotel Suzhou

You should know

  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.