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Hotel Description

A luxury stay in Suzhou awaits you at Kempinski Hotel Suzhou. You'll be 3 km (1.8 mi) from Jinji Lake. Highlights at this family-friendly hotel include 3 restaurants, 10 spa tubs, and an indoor swimming pool.

All 458 individually furnished rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Select Comfort beds and down comforters invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Free minibar items, separate bathtubs and showers, and coffee/tea makers are also available.

A relaxing day at Yang Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. Wang Hu Ge is open for lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy access to bike rentals, hiking/biking trails, and aerobics classes. 31646 square feet (2940 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning full breakfast is available.

Sights within a 10-minute drive of this 5-star Wuzhong hotel include Ferris Wheel Paradise and In City Shopping Mall.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$183* Per night/room 25 Jun. - 26 Jun.

Executive Room, 2 Single Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

Kempinski Hotel Suzhou offers its guests 10 spa tubs and an indoor pool. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 31646 square feet (2940 square meters) and includes a conference center. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the luxury Kempinski Hotel Suzhou. Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 458 guestrooms or units
  • 3 dining venues
  • 31646 sq ft of conference space
  • 2940 sq m of conference space
  • Built in 2008
  • Bar by the pool
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Shanghai (PVG-Pudong Intl.) (126.5 km / 78.6 mi)
  • Parking:

Room Amenities

Kempinski Hotel Suzhou offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters. 40-inch LCD televisions come with satellite channels and video-game consoles. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Bathrooms are partially open
  • Select Comfort beds
  • Deep soaking tub
  • Stocked minibar (select free items)
  • HD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Kempinski Hotel Suzhou has 3 restaurants serving lunch and dinner.

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Spa Services

  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No acrylic shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in and check-out are not available
  • Property is not officially certified under regional sanitisation guidelines
  • Property is officially certified under a brand or regulatory agency's sanitisation guidelines
  • Property has confirmed that they are implementing enhanced health and safety measures
  • No pets or service animals allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 172.6 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kempinski Suzhou
  • Kempinski Hotel Suzhou
  • Kempinski Suzhou
  • Kempinski Suzhou Hotel
  • Suzhou Kempinski
  • Suzhou Kempinski Hotel
  • Kempinski Hotel Suzhou Hotel
  • Kempinski Hotel Suzhou Suzhou
  • Kempinski Hotel Suzhou Hotel Suzhou

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • EarthCheck

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.