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Hyatt Regency Suzhou

Property class: 5 and above

Photo gallery for Hyatt Regency Suzhou

A modern indoor swimming pool with a clear view of the cityscape through large windows.
A modern hotel room with a kitchen area, seating, and a large window with a city view.
A modern hotel room with a large bed, a desk, and a sofa. There is a city view through the window.
A multi-level atrium with a central open space surrounded by seating areas and a staircase.
A modern hotel with a prominent "HYATT" sign, surrounded by a well-lit urban street and trees.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$162
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215000
  • Place, Suzhou International Expo Center
    ‪4 min walk‬
  • Place, Yuanrong Times Square
    ‪6 min walk‬
  • Place, Jinji Lake
    ‪9 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a sofa. There is a city view through the window.

Deluxe Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club King

A modern hotel room with a large bed, a desk, and a sofa. There is a city view through the window.

Club King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Room King

A modern hotel room with a large bed, a desk, and a sofa. There is a city view through the window.

Regency Room King

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite King

A modern hotel room with a large bed, a sitting area, a desk, and a view of the cityscape.

Regency Suite King

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Room Twin

A hotel room with two beds, a large window with a city view, a desk, and a chair.

Regency Room Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Twin

A hotel room with two beds, a sofa, a small table, and a view of the city.

Club Twin

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Diplomat Suite

A modern hotel room with a large bed, bedside tables, a bench, and a bathroom visible through an open door.

Diplomat Suite

  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Executive Suite

A modern hotel room with a dining area, a sofa, and a view of the cityscape.

Regency Executive Suite

  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite Twin

A modern hotel room with a dining area, a sofa, and a view of the cityscape.

Regency Suite Twin

  • 90 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency View Room King

A modern hotel room with a large bed, a seating area, and a city view.

Regency View Room King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency View Room Twin

A modern hotel room with a large TV, a sofa, a dining table, and a bed.

Regency View Room Twin

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency Club View Room King

A modern hotel room with a large bed, a seating area, and a city view.

Regency Club View Room King

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Club View Room Twin

A hotel room with two beds, a desk, a chair, a table with a plant, and a city view.

Regency Club View Room Twin

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, two bedside tables, a TV, and a view of the cityscape.

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a sofa, a small table, and a city view.

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

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A spacious lobby with a large chandelier, a reception desk, and a modern staircase.

Renaissance Suzhou Hotel

Suzhou Industrial Park
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 210 reviews
The price is AU$149
includes taxes & fees
30 Oct - 31 Oct
Renaissance Suzhou Hotel

About the area

Suzhou

A luxury stay in the heart of Suzhou awaits you at Hyatt Regency Suzhou. Within just a 10-minute stroll, you'll find Yuanrong Times Square and Suzhou International Expo Center. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an indoor swimming pool. .A day of pampering can include massages, detox wraps and reflexology. The restaurant, Hua Chi 88, serves Chinese cuisine. The Atrium is the hotel's own lobby lounge. Enjoy the 24-hour gym and sauna. 18292 square feet (1699 square metres) of event facilities include a meeting room and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .Places within a 15-minute walk of this 5-property class Suzhou Industrial Park hotel include Suzhou Culture and Arts Center and Jinji Lake.

What's nearby

  • Suzhou International Expo Center - 4 min walk - 0.4 km
  • Yuanrong Times Square - 6 min walk - 0.5 km
  • Suzhou Culture and Arts Center - 9 min walk - 0.8 km
  • Jinji Lake - 9 min walk - 0.8 km
  • Suzhou Ferris Wheel - 20 min walk - 1.7 km

Getting around

  • Shidaiguangchang Station - 3 min walk
  • Suzhou Railway Station - 20 min drive
  • Hongqiao International Airport (SHA) - 74 min drive

Restaurants

  • ‪捞王锅物料理 - ‬2 min walk
  • ‪朱鸿兴小馆 - ‬6 min walk
  • ‪Shang Gu Rice Noodle - ‬5 min walk
  • ‪新梅华 - ‬3 min walk
  • ‪粉越西贡 Saigon Funyo - ‬3 min walk

About this property

Hyatt Regency Suzhou

Hyatt Regency Suzhou offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this hotel measures 18292 square feet (1699 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Suzhou.

This 5-star Suzhou hotel is smoke free.

  • 355 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 2 bars or lounges
  • 18292 sq ft of conference space
  • 1699 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Hyatt Regency Suzhou offers 355 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology.

Similar properties

A modern, curved skyscraper with a glass facade, likely a hotel or office building, surrounded by a well-lit urban area.
Hilton Suzhou
Suzhou Industrial Park
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 122 reviews
The price is AU$134
includes taxes & fees
30 Oct - 31 Oct
Hilton Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 178 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Hua Chi 88
  • Market Cafe
  • Tea House
  • The Atrium
  • The Fireplace

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,292 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Suzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 178 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hyatt Regency Hotel Suzhou
Hyatt Regency Suzhou
Hyatt Suzhou
Suzhou Hyatt
Suzhou Hyatt Regency
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Hyatt Regency Suzhou?

Hyatt Regency Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Suzhou?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Suzhou on 1 Nov 2026 start from AU$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hyatt Regency Suzhou?

There's no onsite spa, but this property does offer services like detox wraps and body scrubs.

Does Hyatt Regency Suzhou have a pool?

Hyatt Regency Suzhou has an indoor pool.

What luxury perks are available at Hyatt Regency Suzhou?

Hyatt Regency Suzhou features an indoor pool, a steam room and 3 restaurants.

Does Hyatt Regency Suzhou serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hyatt Regency Suzhou?

No, Hyatt Regency Suzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Suzhou?

Yep, you can grab a meal at Hyatt Regency Suzhou's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Hyatt Regency Suzhou?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Suzhou?

No, pets and service animals are not allowed.

Hyatt Regency Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 148 reviews
Rating 8 - Good. 44 out of 148 reviews
Rating 6 - Okay. 7 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 0 out of 148 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with amazing staffs. Really enjoyed my stays at Hyatt Regency Suzhou!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience overall.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very professional staff, quiet and clean. Good service.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Its comfortable place
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel, well located

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Room
Breakfast
Stayed 8 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star 👍

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Stayed 10 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not good at English or Chinese. However, they were polite to serve customers. Thanks to them, I stayed very comfortable.
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

無
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
個人感受：酒店大堂空間寬敞，設計宏偉且整潔。酒店人員專業且有禮貌。房間空間寬大，設計簡潔，十分舒適。酒店非常便利附近有地鐵站也有商場及大型百貨公司此外。附近還有新開藝術中心值得一去。打卡好去處。我們度過了一個非常愉快的假期。
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐品種尚多
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

糟糕的入住體驗

3點check in無法準時入住，延遲到3:40左右才入住，入住後冷氣不冷，維修了1個多小時後，經要求才更換房間，整個延誤了後面行程2小時
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
체크인 하고 방에 들어갔는데, 다른 짐들이 있었는데, 한참을 기다려서야 다른 방을 배정 받았다. 방은 크고 좋았고 청소도 나름 괜찮았다. 조식은 나쁘지는 않았는데, 다른 5성급 호텔에 비해서는 다소 부족하다는 생각이 들었다. 주위에 딱히 갈만한 곳은 없는 듯 하고, 빌딩에 둘러쌓여 있어서 빌딩 외에는 볼 곳이나 갈 곳이 없는 듯 하다.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置優越，房間舒適、乾淨、好睡、配備齊全，dreame吹風機輕巧速乾超好用
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

光線充足，設計時尚，自助早晨一般

設備新，設計時尚，浴室門不能全關，浴缸企缸缺水龍頭，不便扭毛巾
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Stayed 13 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always choose Hyatt

Great as always.
Stayed 15 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高！

部屋は綺麗、朝食最高！
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以蘇州同標準的酒店，凱悅整體比W 跟香格里拉勝出。 地點佳，早餐稍微有油煙但豐富可口選項多，瑕不掩瑜。 房價也可以接受。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
電掣十分複雜，很難弄清楚需要的燈光。溫度鎱的調教方法亦沒有説明！我早上九時check out ,櫃檯只得一人， 需等待很長時間！
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスも素晴らしい

立地も施設もサービスも素晴らしい。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いたホテルで、とても居心地がよかったです。日本語ができるスタッフの方もいました。ただ、ホテルの朝食のブッフェ会場やルームサービスの方には、英語が通じませんので、簡単な中国語は覚えておいた方が便利です。
Stayed 5 nights in Sep 2019