10/10 Excellent
Gabriella
22 Jan 2026
Gabriella
Stayed 2 nights in Jan 2026
Aloft Surabaya Pakuwon City
4.0 star property
Photo gallery for Aloft Surabaya Pakuwon City
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
The current price is AU$75
AU$75
includes taxes & fees
15 Mar - 16 Mar
Explore the area
Jalan Kejawan Putih Mutiara No 8, Surabaya, East Java, 60112
- Sepuluh November Institute of TechnologyPlace, Sepuluh November Institute of Technology9 min walk
- Airlangga UniversityPlace, Airlangga University4 min drive
- Tunjungan PlazaPlace, Tunjungan Plaza11 min drive
- Surabaya (SUB-Juanda)Airport, Surabaya (SUB-Juanda)24 min drive
Room options
View all photos for Suite, 1 King Bed (Savvy Suite)
Suite, 1 King Bed (Savvy Suite)
- City view
- 65 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Suite, 1 King Bed (Urban Suite)
Suite, 1 King Bed (Urban Suite)
- City view
- 39 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- City view
- 27 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Premium Room, 1 King Bed
Premium Room, 1 King Bed
- City view
- 33 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
- City view
- 27 sq m
- 1 bedroom
- Sleeps 2
- 2 Single Beds
About the area
Surabaya
At Aloft Surabaya Pakuwon City, you'll be connected to a shopping centre and 2.9 km (1.8 mi) from Sepuluh November Institute of Technology. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The Echo Lounge is the hotel's own lobby lounge. 7 meeting rooms and a conference centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Surabaya hotel, you'll be 2.9 km (1.8 mi) from Airlangga University and 3.3 km (2 mi) from Galaxy Mall.
What's nearby
- Sepuluh November Institute of Technology - 9 min walk - 0.8 km
- Airlangga University - 4 min drive - 2.6 km
- Galaxy Mall - 5 min drive - 3.4 km
- Tunjungan Plaza - 11 min drive - 9.6 km
- Pakuwon Mall - 21 min drive - 17.9 km
Getting around
- Surabaya Kota Station - 12 min drive
- Surabaya Gubeng Station - 25 min drive
- Surabaya (SUB-Juanda) - 50 min drive
Restaurants
- Kannely - 11 min walk
- Jack & John - 10 min walk
- House of WOK - 11 min walk
- Avocado Lovers - 9 min walk
- Noodle House and Kitchen - 10 min walk
About this property
Aloft Surabaya Pakuwon City
Aloft Surabaya Pakuwon City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.
There are 7 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Aloft Surabaya Pakuwon City. Self parking is free.
Smoking is allowed in designated areas at this 4-star Surabaya hotel.
- 233 guestrooms or units
- 16 levels
- 2 bars or lounges
- Conference rooms
- Built in 2025
- Conference centre
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Concierge
- Wedding services available
- Corner/local shop
- Gift shop
- Computer for guest use
- Television in lobby
- ATM
- On-site shopping
- Bellhop
- Lift
- Smoking in designated areas
- Coffee shop
- Dining venue
Aloft Surabaya Pakuwon City offers 233 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels.
Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
- 2 bars/lounges
- A coffee shop/cafe
- A restaurant
Restaurants on site
- re:fuel by Aloft
- The Echo Lounge
- Vibe Restaurant
- WYXZ Bar
Things to do
- 24-hour gym
- Concerts/live shows
- Evening entertainment
- Outdoor pool
- Shopping
- TV in common areas
Family friendly
- Grocery/convenience store
- In-room cot
- Laundry facilities
- Outdoor pool
- Rollaway/extra bed (surcharge)
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Gift shop/newsstand
- Grocery/convenience store
- Laundry facilities
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Wedding services
Business services
- 7 meeting rooms
- Computer station
- Conference centre
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Hardwood flooring in room
- Lift (112 centimetre wide door)
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk (112 centimetre high)
- Wheelchairs on site
More
- 16 floors
- Ballroom
- Banquet hall
- Built in 2025
- Designated smoking areas
- Reception hall
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Free cot
- Rollaway/extra bed (surcharge)
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 55-inch flat-screen TV with digital channels
Food and drink
- Electric kettle
- Free bottled water
- Tea bags/instant coffee
More
- Air conditioning
- Connecting rooms available
- Desk
- Desk chair
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Aloft Surabaya Pakuwon City
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 605000.0 per day.
- Free cots (infant beds)!
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately IDR 350000 for adults and from IDR 175000 for children
- Rollaway bed fee: IDR 605000.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
We should mention
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
Frequently asked questions
Is parking available at Aloft Surabaya Pakuwon City?
Yep, Aloft Surabaya Pakuwon City has a free self car park.
How much does it cost to stay at Aloft Surabaya Pakuwon City?
As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Aloft Surabaya Pakuwon City on 15 Mar 2026 start from AU$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Aloft Surabaya Pakuwon City?
The closest beach to Aloft Surabaya Pakuwon City is New Kenjeran Beach (5.2 km).
Does Aloft Surabaya Pakuwon City have a pool?
Aloft Surabaya Pakuwon City has an outdoor pool.
Is Aloft Surabaya Pakuwon City family-friendly?
You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Aloft Surabaya Pakuwon City is a hit with families.
Does Aloft Surabaya Pakuwon City serve breakfast?
Yeah, buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.
Is there a free airport shuttle available at Aloft Surabaya Pakuwon City?
No, Aloft Surabaya Pakuwon City does not offer an airport shuttle service.
Is there a bar or restaurant at Aloft Surabaya Pakuwon City?
Yep, you can grab a meal at Aloft Surabaya Pakuwon City's onsite restaurant.
What time are check-in & check-out at Aloft Surabaya Pakuwon City?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at Aloft Surabaya Pakuwon City?
No, pets and service animals are not allowed.
Aloft Surabaya Pakuwon City Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 5 reviews
10 - Excellent
4
Rating 8 - Good. 1 out of 5 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Verified traveller
28 Sept 2025
Liked: Amenities, property conditions & facilities
Good locations
Verified traveller
Stayed 1 night in Sep 2025
10/10 Excellent
Erik
Travelled with partner
14 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, clean,next to the big shopping mall, good breakfast
Erik
Stayed 4 nights in Sep 2025
10/10 Excellent
Steve
Travelled with group
10 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem. My friends and I had a wonderful experience staying in this brand new beauty of a Hotel, all staffd are super friendly and welcoming. Recommend for you to come and find out for yourself.
Steve
Stayed 1 night in Sep 2025
8/10 Good
hyejeong
29 Dec 2025
hyejeong
Stayed 1 night in Dec 2025