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Aloft by Marriott Surabaya Pakuwon City

Property class: 4

Photo gallery for Aloft by Marriott Surabaya Pakuwon City

A rooftop pool with palm trees, lounge chairs, and a cityscape at sunset.
A modern buffet setup with a variety of food items, a high ceiling with hanging lights, and a view of the city through large windows.
A modern bar area with a marble countertop, a flat-screen TV, and a variety of bottles.
A modern hotel with a glass facade, illuminated signage, and a well-lit entrance area.
A spacious indoor dining area with multiple tables and chairs, large windows, and a view of the outdoors.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$77
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Jalan Kejawan Putih Mutiara No 8, Surabaya, East Java, 60112
  • Place, Sepuluh November Institute of Technology
    ‪14 min walk‬
  • Place, Park Shanghai - Pakuwon City Mall
    ‪14 min walk‬
  • Place, Tunjungan Plaza
    ‪17 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed (Savvy Suite)

A modern hotel room with a large bed, a TV, and a city view.

Suite, 1 King Bed (Savvy Suite)

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban Suite)

A hotel room with a bed, a desk, a chair, a sofa, and a large window offering a city view.

Suite, 1 King Bed (Urban Suite)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through floor-to-ceiling windows.

Deluxe Loft, 1 King Bed

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a view of the city.

Premium Loft, 1 King Bed

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft, 2 Single Beds

A hotel room with two beds, a desk, and a view of the city.

Deluxe Loft, 2 Single Beds

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Surabaya

At Aloft by Marriott Surabaya Pakuwon City, you'll be connected to a shopping centre and 0.9 km (0.5 mi) from Park Shanghai - Pakuwon City Mall. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The Echo Lounge is the hotel's own lobby lounge. 7 meeting rooms and a conference centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4-property class Surabaya hotel, attractions include Tunjungan Plaza and Pakuwon Mall.

What's nearby

  • Sepuluh November Institute of Technology - 14 min walk - 1.2 km
  • Park Shanghai - Pakuwon City Mall - 14 min walk - 1.2 km
  • Galaxy Mall - 9 min drive - 5.0 km
  • Tunjungan Plaza - 17 min drive - 12.4 km
  • Pakuwon Mall - 25 min drive - 22.1 km

Getting around

  • Surabaya Gubeng Station - 27 min drive
  • Surabaya Kota Station - 32 min drive
  • Surabaya (SUB-Juanda) - 51 min drive

Restaurants

  • ‪Noodle House and Kitchen - ‬9 min walk
  • ‪Kabobs - ‬10 min walk
  • ‪X.O Suki - ‬11 min walk
  • ‪Mokko Factory Donut-Coffee-Yogurt - ‬10 min walk
  • ‪Houz Coffee & Eatery - ‬15 min walk

About this property

Aloft by Marriott Surabaya Pakuwon City

Aloft by Marriott Surabaya Pakuwon City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There are 7 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Aloft by Marriott Surabaya Pakuwon City. Self parking is free.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 233 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2025
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Aloft by Marriott Surabaya Pakuwon City offers 233 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • re:fuel by Aloft
  • The Echo Lounge
  • Vibe Restaurant
  • WYXZ Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (112 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aloft by Marriott Surabaya Pakuwon City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 350000 for adults and from IDR 175000 for children
  • Rollaway bed fee: IDR 605000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 8120112040084

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

Is parking available at Aloft by Marriott Surabaya Pakuwon City?

Yep, Aloft by Marriott Surabaya Pakuwon City has a free self car park.

How much does it cost to stay at Aloft by Marriott Surabaya Pakuwon City?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Aloft by Marriott Surabaya Pakuwon City on 27 Oct 2026 start from AU$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Aloft by Marriott Surabaya Pakuwon City?

The closest beach to Aloft by Marriott Surabaya Pakuwon City is New Kenjeran Beach (5.2 km).

Does Aloft by Marriott Surabaya Pakuwon City have a pool?

Aloft by Marriott Surabaya Pakuwon City has an outdoor pool.

Is Aloft by Marriott Surabaya Pakuwon City family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Aloft by Marriott Surabaya Pakuwon City is a hit with families.

Does Aloft by Marriott Surabaya Pakuwon City serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Aloft by Marriott Surabaya Pakuwon City?

No, Aloft by Marriott Surabaya Pakuwon City does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft by Marriott Surabaya Pakuwon City?

Yep, you can grab a meal at Aloft by Marriott Surabaya Pakuwon City's onsite restaurant.

What time are check-in & check-out at Aloft by Marriott Surabaya Pakuwon City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft by Marriott Surabaya Pakuwon City?

No, pets and service animals are not allowed.

Aloft by Marriott Surabaya Pakuwon City Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 17 out of 18 reviews
Rating 8 - Good. 1 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, staff were very accommodating, room was clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room ! Clean bathroom and room Staff is great, super kind and serving Hotel is next to a mall
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the nicest hotel I had stayed. All the staff were really help
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, clean,next to the big shopping mall, good breakfast
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Good locations
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A wide variety of different food was served. Everything fresh and tasty. The personel was extremely helpful and their proffesional skills was on the highest level.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional guest services from the moment you stepped into the hotel. Rooms and facilities are new and well maintained. Staff would go the extra mile to make your stay as comfortable as possible. They surprised me with a cake and fruit platter knowing it’s my birthday. The best part? Hotel is right next to Pakuwon City Mall. Literally just a few steps away; you don’t even have to cross any roads. I was told that the hotel is not even a year old. Great for families with young children.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem. My friends and I had a wonderful experience staying in this brand new beauty of a Hotel, all staffd are super friendly and welcoming. Recommend for you to come and find out for yourself.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Stayed 1 night in Dec 2025