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Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges

Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Property video
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
The current price is AU$189
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(11 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Family Queen Room with Sofabed

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Shower, free toiletries, hair dryer, towels

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

Queen Hilton Guestroom

  • Sleeps 2

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4

Hilton Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

Twin Hilton Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

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About the area

Birmingham

A family-friendly stay in Birmingham awaits you at Hilton Birmingham Metropole. Within just a 10-minute stroll, you'll find National Exhibition Centre and bp pulse LIVE. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Brightsmith on the Water, is open for breakfast, lunch and dinner. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 59998 square feet (5574 square metres) of event facilities include 31 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Marston Green hotel include Resorts World Birmingham and Bullring & Grand Central.

What's nearby

  • National Exhibition Centre - 7 min walk - 0.7 km
  • Resorts World Birmingham - 7 min walk - 0.7 km
  • The Vox Conference Centre - 7 min walk - 0.7 km
  • bp pulse LIVE - 10 min walk - 0.9 km
  • National Motorcycle Museum - 12 min walk - 1.1 km

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Genting Hotel - ‬10 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Piazza (Wetherspoon) - ‬17 min walk
  • ‪Costa Coffee - ‬12 min walk

About this property

Hilton Birmingham Metropole

Family-friendly hotel with 2 restaurants and bars/lounges
Hilton Birmingham Metropole offers its guests a kids' pool, an indoor pool, a 24-hour health club, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square metres) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 795 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 59998 sq ft of conference space
  • 5574 sq. m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Birmingham Metropole offers 795 accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Hilton Birmingham Metropole?

Hilton Birmingham Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Birmingham Metropole?

As of 10 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on 20 Oct 2025 start from AU$189.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Birmingham Metropole?

Yep, Hilton Birmingham Metropole has a self car park for GBP 16.00 per night.

Is there a spa on site at Hilton Birmingham Metropole?

No, there is no spa at this property. Santai Spa is a short 10-minute walk away.

Does Hilton Birmingham Metropole have a pool?

Hilton Birmingham Metropole has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Birmingham Metropole?

Hilton Birmingham Metropole features a 24-hour health club, an indoor pool and 1 hot tub.

Is Hilton Birmingham Metropole family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs and free extra beds in the guestrooms, it's no surprise that Hilton Birmingham Metropole is a hit with families.

Does Hilton Birmingham Metropole serve breakfast?

Yeah, travelers highly rate the buffet brekkie here! Served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Birmingham Metropole?

No, Hilton Birmingham Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Birmingham Metropole?

Yep, you can grab a meal at Hilton Birmingham Metropole's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Birmingham Metropole?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Birmingham Metropole?

Furry friends are welcome at Hilton Birmingham Metropole, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Reviews

Hilton Birmingham Metropole Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 421 out of 980 reviews
Rating 8 - Good. 248 out of 980 reviews
Rating 6 - Okay. 141 out of 980 reviews
Rating 4 - Poor. 106 out of 980 reviews
Rating 2 - Terrible. 64 out of 980 reviews

Reviews

6/10 Okay

Verified traveller

Good location near airport Great pool Average rooms and average service
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Tired !

Tired corridors. Room too hot as air con didn’t work
Stayed 1 night in Jul 2025

10/10 Excellent

CRAIG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great service from Staff and average facilities, convinent to get close to airport
Stayed 2 nights in Jul 2025

2/10 Terrible

Barrington

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
A very disappointing stay here to say the least. Chose to stay for the Black Sabbath gig. Initially at check-in we were told our room wasnt ready twice and were sent away, we chose to leave our bags and go to the gig. We finally arrived home at 3am to be told that there was a leak in the hotel and we were being moved to the city. After some protesting they admitted that they had overbooked the hotel. They offered to let us hang around for an hour until another guest checked out at 4am to move us into another smaller room. The staff were quite rude and unhelpful and tried to lie their way through the situation and then offer us half of the original compensation they had offered.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel, Upgraded room at check in , great facilities , Big Pool, breakfast was good
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Staff are not the most friendly for a 5 star hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous trip to the Hilton Birmingham Metropole

As a disabled visitor who had had my handbag stolen on my journey to the hotel, I can't thank the kind and caring staff enough for all their help & support. This was a one night stay. I will definitely be back again for it's location to everything you need.
Stayed 1 night in Jun 2025

10/10 Excellent

Lei

Stayed 1 night in Jun 2025

4/10 Poor

Simon

Travelled with family and small children
Check in took over 30 mins. Only 2 staff on the front desk. Guy was more interested in having his picture taken. Pool staff were great and very friendly. Leisure facilities excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room felt shabby and required cleaning. Carpet had stains, bathroom had numerous hairs all over the floor, duvet cover had dirt mark on side and toilet roll was dirty. Flush didn't work well. Breakfast buffet is extensive, good choices however due to room cleanliness, really disappointing for over £250 for a night's stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Suzie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with good facilities.

A really comfortable, well serviced hotel. The leisure centre is especially good and the staff great. I just wish that hotels these days had in-room fridges as they are just so useful to store some food and drink during your stay as when you're on business you don't always want to eat out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Games Expo extremely busy and the hotel staff looked after everyone
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Phil

Ok, busy noisy hotel, bar prices were very high
Stayed 1 night in Jun 2025

8/10 Good

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Very good overall

The hotel seems a bit old (lift slow, pool not very clean), but yet it is still very good compared to the average ones. The beds are comfortable, the room was very clean overall. The breakfast is good but lack a little bit of sweet choices. The people were nice. Overall it was a good stay but I was hoping a little something more from an Hilton, probably mainly because the building feels old.
Stayed 3 nights in Jun 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
So easy to walk BP live and we could take the back away it was well sign posted in the hotel
Stayed 1 night in Jun 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay,
Stayed 1 night in Jun 2025