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Holiday Inn St. Augustine - World Golf by IHG

3.0 star property
Lakefront hotel with outdoor pool, near Slammer and Squire Golf Course

Photo gallery for Holiday Inn St. Augustine - World Golf by IHG

Property amenity
Lobby
Meeting facility
Point of interest
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$153
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
475 Commerce Lake Dr, St. Augustine, FL, 32095
  • Place, King and Bear Golf Course
    ‪1 min drive‬
  • Place, World Golf Village
    ‪2 min drive‬
  • Place, World Golf Hall of Fame
    ‪2 min drive‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Room amenity

Standard Room, 1 King Bed, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Room amenity

Standard Room, 2 Queen Beds, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Lake View

Room amenity

Suite, 2 Bedrooms, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Lake view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • Lake view
  • Sleeps 2
  • 1 Single Bed

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  • Pool
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About the area

St. Augustine

At Holiday Inn St. Augustine - World Golf by IHG you'll be 2.8 km (1.7 mi) from Slammer and Squire Golf Course and 2.8 km (1.8 mi) from King and Bear Golf Course. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 3124 square feet (290 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free RV/bus/truck parking. .Sights within a 20-minute drive of this 3-property class St. Augustine hotel include World Golf Hall of Fame and Ponce de Leon's Fountain of Youth Archaeological Park.

What's nearby

  • King and Bear Golf Course - 1 min drive - 1.7 km
  • Slammer and Squire Golf Course - 1 min drive - 1.7 km
  • World Golf Village - 2 min drive - 2.4 km
  • World Golf Hall of Fame - 2 min drive - 2.4 km
  • St. Augustine Premium Outlets - 5 min drive - 9.5 km

Getting around

  • Jacksonville International Airport (JAX) - 47 min drive

Restaurants

  • ‪Whataburger - ‬6 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Dutch Bros Coffee - ‬9 min drive
  • ‪Circle K - ‬9 min drive
  • ‪The Loop - ‬6 min drive

About this property

Holiday Inn St. Augustine - World Golf by IHG

Lakefront hotel with outdoor pool, near Slammer and Squire Golf Course
Holiday Inn St. Augustine - World Golf by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 3124 square feet (290 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn St. Augustine - World Golf by IHG. Free self parking is available.

This 3-star St. Augustine hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 6 levels
  • 3124 sq ft of conference space
  • 290 sq. m of conference space
  • Built in 1999
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn St. Augustine - World Golf by IHG offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This St. Augustine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Reception
Holiday Inn Express Hotel & Suites Saint Augustine North by IHG
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
3.9 out of 5, Good, 1,002 reviews
The price is AU$153
includes taxes & fees
1 Feb - 2 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 for adults and USD 13 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,124 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (65 centimetre high)
  • Lift (87 centimetre wide door)
  • Pool hoist on site
  • Raised toilet seat (46 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 13 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 3:00 PM
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites World Golf
Comfort Suites World Golf Village
Comfort Suites World Golf Village Hotel
Comfort Suites World Golf Village Hotel St. Augustine
Comfort Suites World Golf Village St. Augustine
World Golf Village Comfort Suites
World Golf Village Resort St. Augustine
World Golf Village Resort
World Golf Village St. Augustine
World Golf Village
Holiday Inn St. Augustine Hotel World Golf
Holiday Inn Hotel World Golf
Holiday Inn St. Augustine World Golf
Holiday Inn World Golf
St Augustine World Golf
Holiday Inn St. Augustine - World Golf Hotel
Holiday Inn St. Augustine Hotel Suites World Golf
Holiday Inn St. Augustine - World Golf St. Augustine
Holiday Inn St. Augustine - World Golf Hotel St. Augustine
Comfort Suites At The World Golf Village
St. Augustine Hotel Suites
World of Gold Village Resort
World of Golf Village Resort

Frequently asked questions

What is the cancellation policy at Holiday Inn St. Augustine - World Golf by IHG?

Holiday Inn St. Augustine - World Golf by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn St. Augustine - World Golf by IHG?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn St. Augustine - World Golf by IHG on 8 Feb 2026 start from AU$153.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn St. Augustine - World Golf by IHG?

Yep, Holiday Inn St. Augustine - World Golf by IHG has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn St. Augustine - World Golf by IHG?

The closest beach to Holiday Inn St. Augustine - World Golf by IHG is Vilano Beach (17.3 km).

Does Holiday Inn St. Augustine - World Golf by IHG have a pool?

Holiday Inn St. Augustine - World Golf by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 10:00 PM.

What makes Holiday Inn St. Augustine - World Golf by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn St. Augustine - World Golf by IHG.

Does Holiday Inn St. Augustine - World Golf by IHG serve breakfast?

Yeah, buffet brekkie is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn St. Augustine - World Golf by IHG?

No, Holiday Inn St. Augustine - World Golf by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn St. Augustine - World Golf by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn St. Augustine - World Golf by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn St. Augustine - World Golf by IHG?

Dogs are welcome at Holiday Inn St. Augustine - World Golf by IHG, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Is there a golf course on site at Holiday Inn St. Augustine - World Golf by IHG?

There is a golf course next to Holiday Inn St. Augustine - World Golf by IHG.

Holiday Inn St. Augustine - World Golf by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 317 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 163 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Damon

Travelled with partner
Disliked: Property conditions & facilities
Took 35 minutes for hot water to come on and then only lasted 10 min. No matter what time of the day! Reported it and nothing changed. No offer to switch rooms. Was put in the oldest non renovated room we felt like they had. Bed was the most uncomfortable thing ever that kept us up so bad all night that we lost half our vacation days sleeping in! And to have to pay over $10 for a breakfast at a less than upscale hotel is ridiculous. I have had better breakfast buffers for free at budget hotels than this. Highly disappointed and especially being the first time my husband was visiting FL and this is what he saw and dealt with. Not impressed.
Stayed 3 nights in Oct 2025

10/10 Excellent

michael, Camden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and beautiful hotel the staff super friendly will be staying here on my future visits
Stayed 2 nights in Oct 2025

10/10 Excellent

JoJeana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip. Room was clean, comfortable and grounds were attractive. St. Mary's Restaurant nearby had good food, a lake with turtles and fish to feed and very pretty setting. Staff at hotel was friendly and helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First room they put us in had a horrible mold smell and upon checking the ac was so moldy and nasty. They put us in another room the ac was clean but still had a mold smell.
The ac from our first room.
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel didn't get my reservation at all so I had to rebook through them
Stayed 1 night in Oct 2025

6/10 Okay

Jim

Liked: Staff & service
Staff was friendly. Carpet in the hall had paint stains and drywall from a previous renovation. Would have preferred a couch vs a desk for sitting. Room had been repainted at some point with poor edging. Laminate floors were poor quality. Overall, it was quiet with a comfortable bed and we enjoyed our stay.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tyler

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in need of updates and renovations. We have stayed at several HI and expect more from the quality of hotel. Carpets were worn the floors in the room were uneven The staff was super helpful and very nice and the rooms were clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Mj

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for an overnight stayon the way home. Quiet and clean.
Stayed 1 night in Oct 2025

4/10 Poor

Hailey

Business traveller
Disliked: Cleanliness, property conditions & facilities
I thought this hotel would be much nicer but it’s about the quality of a motel. My first room didn’t have any hot water and then my second room had a tv stuck on a single channel in Spanish without a working remote and they did not have a maintenance person to fix it. They offered to change my room again but I didn’t want to have to deal with anymore disappointment after a long drive
Stayed 2 nights in Oct 2025

4/10 Poor

Machanna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all like the photos. Mildew, old smelling, & no hot water. 10/10 would not recommend
Stayed 4 nights in Sep 2025

6/10 Okay

Jennifer, Charlotte

Stayed 1 night in Jul 2025

10/10 Excellent

Sid

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this Property at All Costs!!!!!

I don't know how this property stays afloat in its condition and the complete lack of care given by the staff. Holiday Inn should be totally embarrassed to have their name on this one. It is filthy - from the outside to the stained carpet on the second floor. The toilet fill tube doesn't work, so you have to lift the tank lid and manually jiggle the float so that the toilet tank refills for the next flush. The shower water is hot initially, but then goes cold and stays cold. Then, to top it all off, on a Sunday afternoon and into the night I thought there was a family above us bouncing a golf ball on their floor constantly. I finally went up to the third floor and found a re-carpeting crew removing the old carpeting and using a hammer and chisel to remove stubborn glued down carpet. Fortunately, I speak Spanish so I was able to determine that they would finish in about an hour (9:30pm) and then quiet down. I went to the front desk and told them about all of the above and the response was literally - and I quote - "I can't do anything about that!"
Stayed 4 nights in Sep 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was so loud we couldn’t sleep. When we tried to call to get it fixed the phone didn’t work. When we checked out the next morning and explained to the staff member what happened all she said was sorry. The outside building in appearance was very good, inside was falling apart.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alvin, Jacksonville

Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Sep 2025

4/10 Poor

Felicia

Stayed 4 nights in Aug 2025

10/10 Excellent

Joshua, APO

Stayed 1 night in Aug 2025

2/10 Terrible

ia

Disliked: Cleanliness, staff & service
It has been over 10 days since I checked out of your hotel, and my incidental deposit has not been refunded. Despite multiple calls and messages, no one has responded. This is unacceptable. If I do not receive confirmation of the refund within 24 hours, I will dispute the charge with my card company and file a complaint with Better Business Bureau
Stayed 2 nights in Aug 2025

2/10 Terrible

Janet

Travelled with family
This hotel needs to renovated, the room smelled and the paint was peeling off the walls
Stayed 3 nights in Aug 2025

10/10 Excellent

Maryjane

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old hotel but clean. The staff is very friendly.we like how secluded the area and lots of nearby restaurants and convenience stores. Cleaning staff did clean our room everyday. We enjoyed our 4 nights of stay.
Stayed 4 nights in Aug 2025

2/10 Terrible

Shannon

Stayed 1 night in Aug 2025