Seminole Hard Rock Hotel & Casino Tampa

4.0 star property
Hotel with 9 restaurants, steps from Seminole Hard Rock Casino Tampa

Photo gallery for Seminole Hard Rock Hotel & Casino Tampa

3 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Couples treatment room(s), sauna, steam room, body treatments
9 restaurants, lunch, dinner served; American cuisine
1 bedroom, premium bedding, pillow-top beds, in-room safe
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Bar
  • Pet-friendly
The current price is AU$497
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
5223 N Orient Road, Tampa, FL, 33610
  • Seminole Hard Rock Casino Tampa
    ‪1 min walk‬
  • MidFlorida Credit Union Amphitheatre
    ‪16 min walk‬
  • Florida State Fairgrounds
    ‪2 min drive‬
  • Tampa, FL (TPA-Tampa Intl.)
    ‪21 min drive‬

Room options

West Tower Deluxe Queens

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 4
  • 2 Queen Beds

West Tower Deluxe King with Pool View

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

West Tower Deluxe King

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

East Tower Deluxe Queens with Pool View

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 4
  • 2 Queen Beds

West Tower Gold Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

East Tower Deluxe Queens Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 4
  • 2 Queen Beds

East Tower Deluxe Queens

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 4
  • 2 Queen Beds

East Tower Deluxe King with Pool View

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

East Tower Deluxe King with Balcony and Pool View

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

East Tower Deluxe King Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

East Tower Deluxe King

9.6 out of 10
Exceptional
(142 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

East Tower Gold Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

West Tower Luxury King with Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

West Tower Luxury King

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

West Tower Deluxe Queens with Pool View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tampa

Seminole Hard Rock Hotel & Casino Tampa places you steps from Seminole Hard Rock Casino Tampa and within a 30-minute stroll of MidFlorida Credit Union Amphitheatre. Highlights at this hotel include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The steakhouse, Council Oak, serves American cuisine and is open for lunch and dinner. With 8 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the gym, pool cabanas and pool loungers. Plus you'll find a casino, free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Tampa hotel include Tampa Convention Center and Benchmark International Arena.

What's nearby

  • Seminole Hard Rock Casino Tampa - 1 min walk - 0.1 km
  • MidFlorida Credit Union Amphitheatre - 16 min walk - 1.4 km
  • Florida State Fairgrounds - 2 min drive - 2.4 km
  • Port of Tampa - 9 min drive - 11.8 km
  • Busch Gardens Tampa Bay - 11 min drive - 9.1 km

Getting around

  • Tampa Union Station - 10 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 18 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪Jubao Palace Noodle Bar - ‬1 min walk
  • ‪Cipresso - ‬7 min walk
  • ‪The Rez Grill - ‬1 min walk

About this property

Seminole Hard Rock Hotel & Casino Tampa

Hotel with 9 restaurants, steps from Seminole Hard Rock Casino Tampa
Seminole Hard Rock Hotel & Casino Tampa offers its guests 3 outdoor swimming pools and a fitness centre. There are 9 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 8 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. A casino, a vending machine, and multilingual staff are also featured at Seminole Hard Rock Hotel & Casino Tampa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Seminole Hard Rock Hotel & Casino Tampa was completed in October 2019.

Smoking is allowed in designated areas at this 4-star Tampa hotel.

  • 800 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 8 bars or lounges
  • Conference rooms
  • Built in 2004
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Seminole Hard Rock Hotel & Casino Tampa offers 800 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 10 to 40 per person
  • 8 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cipresso
  • Council Oak
  • Hard Rock Cafe
  • Rock and Roll Sushi
  • The Rez Grill

Things to do

  • 179 gaming tables
  • 3 outdoor pools
  • 5,000 slot machines
  • Casino (245,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Built in 2004
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2019

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.38 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Seminole
Seminole Hard Rock
Seminole Hard Rock Hotel
Seminole Hard Rock Hotel & Casino
Seminole Hard Rock Hotel & Casino Tampa
Seminole Hard Rock Tampa
Seminole Tampa Casino
Seminole Hard Rock Hotel Casino Tampa
Seminole Hard Rock Casino Tampa
Seminole Hard Rock Tampa Tampa
Seminole Hard Rock Hotel Casino Tampa
Seminole Hard Rock Hotel & Casino Tampa Hotel
Seminole Hard Rock Hotel & Casino Tampa Tampa
Seminole Hard Rock Hotel & Casino Tampa Hotel Tampa

Frequently asked questions

What is the cancellation policy at Seminole Hard Rock Hotel & Casino Tampa?

Seminole Hard Rock Hotel & Casino Tampa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Seminole Hard Rock Hotel & Casino Tampa?

As of 25 Aug 2025, prices found for a 1-night stay for 2 adults at Seminole Hard Rock Hotel & Casino Tampa on 2 Sept 2025 start from AU$452.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Seminole Hard Rock Hotel & Casino Tampa?

Yep, Seminole Hard Rock Hotel & Casino Tampa has a free self car park. Additionally, there is valet parking with in/out privileges for USD 35 per day. Onsite parking is limited.

Is there a spa on site at Seminole Hard Rock Hotel & Casino Tampa?

Yep, there is an onsite spa at Seminole Hard Rock Hotel & Casino Tampa. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Seminole Hard Rock Hotel & Casino Tampa have a pool?

Yep, and guests love it! Seminole Hard Rock Hotel & Casino Tampa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Seminole Hard Rock Hotel & Casino Tampa?

Seminole Hard Rock Hotel & Casino Tampa features 3 outdoor pools, a full-service spa and 9 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Seminole Hard Rock Hotel & Casino Tampa a romantic place to stay?

Couples spa treatments and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Seminole Hard Rock Hotel & Casino Tampa.

Is Seminole Hard Rock Hotel & Casino Tampa family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Seminole Hard Rock Hotel & Casino Tampa is a hit with families.

Does Seminole Hard Rock Hotel & Casino Tampa serve breakfast?

You bet, cooked-to-order brekkie is available daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Seminole Hard Rock Hotel & Casino Tampa?

No, Seminole Hard Rock Hotel & Casino Tampa does not offer an airport shuttle service.

Is there a bar or restaurant at Seminole Hard Rock Hotel & Casino Tampa?

Yep, you can grab a meal at Seminole Hard Rock Hotel & Casino Tampa's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Seminole Hard Rock Hotel & Casino Tampa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Seminole Hard Rock Hotel & Casino Tampa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 925 out of 1369 reviews
Rating 8 - Good. 197 out of 1369 reviews
Rating 6 - Okay. 111 out of 1369 reviews
Rating 4 - Poor. 62 out of 1369 reviews
Rating 2 - Terrible. 74 out of 1369 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Stayed 1 night in May 2025

6/10 Okay

Jorge, Boynton Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too much of a Casino not enough of a hotel. If want to gamble on slots and be in a smoke filled floor, then this is for you. Even in the no smoking area it smelled like smoke. As an example there is no separation between the lobby and the casino floor. Everything is greared towards driving the casino. Bars, music, food is all within the casino space. If you like this setting then Hard Rock Tampa is for you. Food was good, prices are normal $$ to $$$. There are some very expensive restaurants with higher end food and service.
Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots to do, many food choices, great experience
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The casino is fun! There’s plenty of places to eat and drink. The pool area is beautiful they have cabanas, a bar, and food. The rooms are very clean. Beds are comfortable. The shower is amazing.
Stayed 1 night in May 2025

2/10 Terrible

aseel

Disliked: Cleanliness, property conditions & facilities
The worst
Stayed 1 night in May 2025

10/10 Excellent

Holly

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
For the price of this room, the sheets shouldn't be stained
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

10/10 Excellent

Briana

Stayed 2 nights in May 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very expensive, appalling customer service!
Stayed 4 nights in May 2025

10/10 Excellent

JUHEE

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great food, and environment.
Stayed 2 nights in May 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morning coffee and water

Excellent experience. The only issue was the room was only cleaned once in a week and only after we left several messages on the front desk message system. It wasn’t that the room needed cleaning so much but I was more in need of coffee pods and water replenishment each day. Cheers.
Stayed 6 nights in May 2025

10/10 Excellent

floyd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 1 night in May 2025

8/10 Good

Nathali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard rock AC/DC night!!!!

Environment will be what it is, it’s a casino! I will say, the room doors are not properly sealed at the bottom so you can hear every step or noise a person in hallway makes. Loved the bathroom (east 7th floor) but shower didn’t look the cleanest. Food is average. Rez was good for the price (we had the soups and snapper/chicken & waffles). Sugar Factory has the best veggie burgers ever but plan to spend $100+ for 2 people. Hard Rock Cafe is okay, nothing crazy nothing exciting to eat, basic not worth the price. Pool closed before 8pm, so couldn’t even plan a pool night (sunset) view. Not overly crowded for a concert night.
Stayed 2 nights in May 2025

4/10 Poor

Adam

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not a fan, especially for the price point.

We selected a non-smoking room but when we walked in, it smelled like an ashtray. I’m not talking a slight smell of smoke. No, it smelled like someone had been chain-smoking in that room every day for years. We asked the front desk to change our room and they said that they were sold out. They offered to spray the room with a “deodorant” but it just smelled like smoke and deodorant. So, over $600 to sleep in an ashtray.
Stayed 1 night in May 2025

10/10 Excellent

dorothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was right there on the property
Stayed 1 night in May 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025