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4.3 out of 5

"Lovely hotel stay and fabulous restaurant food which is well patronised. Service very good. " More

By a verified traveller on Sun 11 Oct 2020

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Hotel Description

Hospitality Carnarvon, SureStay Collection by Best Western puts you in the heart of Gascoyne, within steps of Gascoyne River and Fascine Boardwalk. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

TVs with cable channels are featured in all 45 rooms, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and desks are also available.

The restaurant, Sails Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served.

Places within a 30-minute walk of this 3.5-star Gascoyne hotel include Carnarvon War Memorial and Carnarvon Visitor Centre.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$122* Per night/room 25 Oct. - 26 Oct.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hospitality Carnarvon, SureStay Collection by Best Western ratings based on 258 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Carnarvon, SureStay Collection by Best Western

Everyone (149) Couples (78) Business (1) Family (29) Other (1)
4 out of 5
Lovely hotel stay and fabulous restaurant food which is well patronised. Service very good.

Posted by , from Perth on 11 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Hayden

Thanks Sue. We are delighted that you enjoyed everything.

5 out of 5
Location is góod, food in the aurant was excellent.

Posted by on 16 Sep. 2020

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Comment from Hotel Management

18 Sep. 2020 by Amanda H

Thanks so much for your 5 out of 5 rating! We are so pleased you enjoyed your stay and your dining experience!

4 out of 5

Posted by on 19 Aug. 2020

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Comment from Hotel Management

25 Aug. 2020 by Hayden

Thanks so much for your 4/5 star rating! We are delighted!

4 out of 5
Very clean, great position. Excellent value for money.

Posted by , from Perth on 24 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by Hayden

Thanks Jan. We are delighted you had a great time!

5 out of 5
Super friendly staff. Room spacious and clean. Restaurant food fantastic.

Posted by , from Albany. WA on 20 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by Hayden

Thanks so much Barb! Glad you enjoyed everything!

4 out of 5
Room was comfortable, good size for overnight stay.

Posted by on 15 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Hayden

Thanks so much. We are delighted that you found the room comfortable.

4 out of 5
Friendly at reception. Clear on times for breakfast and dinner. Room was cleaning. Good parking.

Posted by , from Port Hedland on 12 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Hayden

Thanks so much Peter. We are so happy you found our accommodation friendly and clean.

5 out of 5

Posted by on 8 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by Hayden

Thanks for your 5/5 rating! We are so pleased you had a great time.

4 out of 5
good price & reasonable location. room has lounge & table which was nice

Posted by on 19 May 2020

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Comment from Hotel Management

21 May 2020 by Hayden

Thanks so much for your review! We are delighted that you appreciated the lounge area in your room.

3 out of 5

Posted by on 20 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Hayden

Thanks for your 3/5 star review.

About the Hospitality Carnarvon, SureStay Collection by Best Western

Location 6 West Street, South Carnarvon, WA 6701

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Christmas Day:

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hospitality Carnarvon, SureStay Collection by Best Western. Smoking is allowed in designated areas at this 3.5-star Gascoyne hotel.

  • 1 floor
  • 45 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Carnarvon, WA (CVQ) (2 km / 1.3 mi)

Room Amenities

Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Sails Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 10 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 6:30 AM - 10 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.79 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Carnarvon
  • Best Western Hospitality Carnarvon
  • Best Western Hospitality Inn Carnarvon
  • Carnarvon Best Western
  • Carnarvon Inn
  • Hospitality Inn Carnarvon
  • SureStay Collection by Best Western Hospitality Carnarvon
  • Hospitality Carnarvon SureStay Collection by Best Western
  • Hospitality Carnarvon, SureStay Collection by Best Western Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.