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Hilton London Heathrow Airport Terminal 5

4-star property
Poyle Road, Slough, England 1800 796 370
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3.2 out of 5
See all 5 Wotif Reviews

"Perfectly fine hotel with a very misleading name. Not at all close to terminal 5, making for a pretty expensive taxi ride. Rooms nice and big and brea ... " More

By a verified traveller on Sat 28 Apr 2018

Points Of Interest

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Hotel Description

At Hilton London Heathrow Airport Terminal 5, you'll be 8.5 km (5.3 mi) from Windsor Castle and 10.9 km (6.8 mi) from Thorpe Park. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

All 350 soundproofed rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and sofa beds. Minibars provide refreshments, and 24-hour room service is also available. Additionally, coffee/tea makers, safes, and hair dryers are available.

A relaxing visit to Imagine Spa can include deep-tissue massages and Swedish massages along with body wraps, body scrubs, and hydrotherapy. The fine-dining restaurant, Mr Todiwalas Kitchen, is open for dinner. River Bar is the hotel's own bar. Enjoy the fitness center and sauna. 9149 square feet (850 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 9:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 4-star Slough hotel include Legoland and Twickenham Stadium.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 3 Single Beds, Connecting Rooms

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Deluxe Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton London Heathrow Airport Terminal 5 ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton London Heathrow Airport Terminal 5

Everyone (4)
1 out of 5
It’s nowhere near the terminal or airport and the taxis fleece you to get there. Stuck out in a paddock 15 mins away. Completely bad naming and wrong perceptions

Posted by on 12 Jul. 2019

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3 out of 5

Not quite an airport hotel

Perfectly fine hotel with a very misleading name. Not at all close to terminal 5, making for a pretty expensive taxi ride. Rooms nice and big and breakfast great.

Posted by on 28 Apr. 2018

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5 out of 5

Nice hotel close to the Airport

Very nice and well taken care of hotel close to the airport with convenient bus services that take you straight to the airport. Check-in was simple, friendly and helpful staff and free luggage storage service was great for if you have to check out early but dont want to carry luggage around town.

Posted by , from Australia on 15 Dec. 2015

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2 out of 5

Hilton T5 but not AT T5

Pros: Clean, Reasonably priced. Good front desk
Cons: Airconditioning. Communication between Engineering and management. Customer relations
Location: Fly after a 5 pound bus ride
Disappointing. Arrived late and checked in and to bed after setting Air conditioner to 19C. Woke up in sauna of 25 C. . Informed front desk in morning of issue and left for day. On arrival back that night the FIX was a standard fan in the room!!! Poor communication between engineering and front desk who moved us immediately to suite but for a Hilton -???? And needing bus to T5 - Why is it called Hilton T5 Never again

Posted by , from Melbourne Australia on 8 Sep. 2015

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5 out of 5

Great staff, comfortable room and bed. Highly recommend this hotel.

Posted by , from Sunsine Coast, Australia on 25 Jun. 2015

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About the Hilton London Heathrow Airport Terminal 5

Location Poyle Road, Slough, England SL3 0FF

Property Features

Hilton London Heathrow Airport Terminal 5 offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 9149 square feet (850 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton London Heathrow Airport Terminal 5. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 4-star Slough hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 9149 sq ft of conference space
  • 850 sq m of conference space
  • Built in 2011
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (6.5 km / 4 mi)
  • Train station: Wraysbury Station (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:00 AM.

The Gallery - Onsite restaurant.

Mr Todiwalas Kitchen - This fine-dining restaurant serves dinner only. Open daily.

Musettis Coffee Shop - This coffee shop serves lunch and light fare. Open daily.

River Bar - Onsite bar. Open daily.

Gallery Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 20.95 per person (approximately)
  • Airport shuttle fee: GBP 5.00 per person (one-way)
  • Self parking fee: GBP 16.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Heathrow Airport Terminal
  • Hilton London Heathrow Airport Terminal 5
  • Hilton London Terminal 5
  • Hilton London Terminal 5 Hotel
  • Hilton London Terminal 5 Hotel Heathrow Airport
  • Hilton Terminal 5
  • Hilton Terminal 5 Heathrow Airport
  • Hilton Terminal 5 London
  • London Heathrow Airport Terminal 5 Hilton
  • Terminal 5 Hilton
  • Hilton London Heathrow Airport Terminal 5 Hotel Slough
  • Hilton London Heathrow Airport Terminal 5 Hotel
  • Hilton London Heathrow Airport Terminal 5 Slough
  • Hilton London Heathrow Termin
  • Hilton London Heathrow Airport Terminal 5 Hotel
  • Hilton London Heathrow Airport Terminal 5 Slough
  • Hilton London Heathrow Airport Terminal 5 Hotel Slough

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.