See all properties
Save

Horseshoe Bossier Casino & Hotel

4.0 star property
Riverfront resort with 6 restaurants and casino

Photo gallery for Horseshoe Bossier Casino & Hotel

Experience the grandeur of our hotel lobby, featuring a stunning chandelier and elegant moldings.
Experience comfort and sophistication in this stylish room with a large bed, sofa bed, and city view.
Experience the grandeur of our lobby, featuring a dedicated retail concourse, elegant chandeliers, and a beautifully designed floor.
Experience the classic elegance of our casino, featuring ornate chandeliers, gaming tables, and decorative moldings.
Enjoy dining in this beautifully appointed room with a stunning chandelier and elegant decor.

Popular amenities

  • Pool
  • Room service
  • Gym
  • Bar
The current price is AU$190
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
711 Horseshoe Blvd, Bossier City, LA, 71111
  • Horseshoe Bossier City Casino
    ‪1 min walk‬
  • Louisiana Boardwalk
    ‪5 min walk‬
  • Margaritaville Resort Casino
    ‪12 min walk‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, River View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, River View (Newly Renovated)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic 2 Queen Beds Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Classic 2 Queen Beds Smoking (Newly Renovated)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic King Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Classic King Smoking (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Bed Smoking (Newly Renovated)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room River View King Smoking (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View 2 Queens Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room River View 2 Queens Smoking (Newly Renovated)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Smoking, River View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking, River View

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, River View (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, River View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, River View (Newly Renovated)

9.0 out of 10
Wonderful
(58 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, River View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking, River View (Newly Renovated)

8.4 out of 10
Very good
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Non Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Queen Beds, Non Smoking (Newly Renovated)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Newly Renovated)

8.8 out of 10
Excellent
(163 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds

9.2 out of 10
Wonderful
(71 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Non Smoking (Newly Renovated)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(81 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Newly Renovated)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Two single beds with matching bedspreads, a nightstand, and a large mirror.

Super 8 by Wyndham Bossier City/Shreveport Area

Bossier City
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 1,007 reviews
The price is AU$99
includes taxes & fees
25 Aug - 26 Aug
Super 8 by Wyndham Bossier City/Shreveport Area

About the area

Bossier City

Horseshoe Bossier Casino & Hotel places you steps from Horseshoe Bossier City Casino and within a 15-minute stroll of Louisiana Boardwalk. Highlights at this resort include 6 restaurants, 2 bars/lounges and a casino. .The steakhouse, Jack Binions Steak House, serves American cuisine and is open for dinner. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. 11522 square feet (1070 square metres) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find a 24-hour front desk, express check-out and a gift shop. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 4-property class Bossier City resort include R.S. Barnwell Memorial Garden & Art Center and RiverView Hall & Theater.
View more Resorts in Bossier CityOpens in a new window

What's nearby

  • Horseshoe Bossier City Casino - 1 min walk - 0.0 km
  • Louisiana Boardwalk - 5 min walk - 0.5 km
  • Margaritaville Resort Casino - 12 min walk - 1.0 km
  • Bally's Shreveport Casino & Hotel - 13 min walk - 1.1 km
  • Sam's Town Casino - 15 min walk - 1.3 km

Getting around

  • Shreveport, LA (SHV-Shreveport Regional) - 11 min drive

Restaurants

  • ‪Horseshoe VIP Lounge - ‬1 min walk
  • ‪Flying Heart Brewing & Pub - ‬8 min walk
  • ‪8oz. Burger Bar - ‬4 min walk
  • ‪Blind Tiger - ‬2 min drive
  • ‪BeauxJax Crafthouse - ‬5 min walk

About this property

Horseshoe Bossier Casino & Hotel

Riverfront resort with 6 restaurants and casino
Horseshoe Bossier Casino & Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 6 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges.

Event space at this resort measures 11522 square feet (1070 square metres) and includes conference space. A casino, gift shops/newsstands, and room service (during limited hours) are also featured at the business-friendly Horseshoe Bossier Casino & Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Bossier City resort.

  • 604 guestrooms or units
  • 25 levels
  • 6 dining venues
  • 2 bars or lounges
  • 11522 sq ft of conference space
  • 1070 sq. m of conference space
  • Built in 1997
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Horseshoe Bossier Casino & Hotel offers 604 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English

Similar properties

Welcome to Margaritaville, where a curved entrance flanked by palm trees invites you in.

Margaritaville Resort Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, 1,859 reviews
The price is AU$175
includes taxes & fees
5 Aug - 6 Aug
Margaritaville Resort Casino

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants

Restaurants on site

  • 8oz Burger Bar
  • Caesars Sportsbook Bar
  • Casa Di Amici
  • Jack Binions Steak House
  • Jasmine's Noodle Bar

Things to do

  • 1,000 slot machines
  • 24-hour gym
  • 60 gaming tables
  • Casino (30,000 square foot of space)
  • Outdoor pool
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Porter/bellhop

Business services

  • 11,522 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Cots (infant beds) are available for USD 50 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 19.71 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Horseshoe Bossier Casino &
Horseshoe & Hotel
Horseshoe Bossier Casino
Horseshoe Bossier Casino & Hotel
Horseshoe Bossier Casino Hotel
Horseshoe Hotel
Horseshoe Bossier City
Horseshoe Casino Luxury All Hotel Bossier City
Horseshoe Hotel Luxury All Suite
Horseshoe Bossier Casino & Hotel Resort
Horseshoe Bossier Casino & Hotel Bossier City
Horseshoe Bossier Casino & Hotel Resort Bossier City

Frequently asked questions

What is the cancellation policy at Horseshoe Bossier Casino & Hotel?

Horseshoe Bossier Casino & Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Horseshoe Bossier Casino & Hotel?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Horseshoe Bossier Casino & Hotel on 4 Aug 2025 start from AU$159.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Horseshoe Bossier Casino & Hotel?

Yep, Horseshoe Bossier Casino & Hotel has a free self car park and free valet parking.

Are there any beaches close to Horseshoe Bossier Casino & Hotel?

The closest beach to Horseshoe Bossier Casino & Hotel is Cypress Black Bayou Park and Recreation Area (19.3 km).

Does Horseshoe Bossier Casino & Hotel have a pool?

Horseshoe Bossier Casino & Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 11:00 AM to 7:00 PM.

What luxury perks are available at Horseshoe Bossier Casino & Hotel?

Horseshoe Bossier Casino & Hotel features an outdoor pool, 6 restaurants and 2 bars.

What makes Horseshoe Bossier Casino & Hotel a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Horseshoe Bossier Casino & Hotel.

Is Horseshoe Bossier Casino & Hotel family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Horseshoe Bossier Casino & Hotel is a hit with families.

Is there a free airport shuttle available at Horseshoe Bossier Casino & Hotel?

No, Horseshoe Bossier Casino & Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Horseshoe Bossier Casino & Hotel?

Yep, you can grab a meal at Horseshoe Bossier Casino & Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Horseshoe Bossier Casino & Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Horseshoe Bossier Casino & Hotel?

No, only service animals are allowed.

Horseshoe Bossier Casino & Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1804 out of 3251 reviews
Rating 8 - Good. 601 out of 3251 reviews
Rating 6 - Okay. 372 out of 3251 reviews
Rating 4 - Poor. 250 out of 3251 reviews
Rating 2 - Terrible. 224 out of 3251 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tina

Travelled with group
Disliked: Staff & service

Military spouses don’t matter!

The casino security would not accept my “spouse” military ID to allow me to enter the casino even though it is a government issued ID with my photo and date of birth!
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up to check in and us along with others had no room and had already paid. Weren’t compensated and were just told there’s nothing they can do.
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, nice sized-rooms, good views, and a variety of restaurants on-site. However, my dining experience was average, so I’d try another restaurant there next time. Also, the rates were very reasonable for our stay. We would stay at this property again.
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms

Great stay. Staff was efficient, quick check in and out. Rooms were very clean. Comfortable beds. Lots of things to do inside hotel.
Stayed 1 night in May 2025

2/10 Terrible

Caleb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Font desk service was rude.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is beautiful, stated in a lower floor so was a renovated room. Very nice rooms. Service was sub par. Took 5 hours to get towels… literally. Only one food option really. Couldn’t find a coffee shop at a “resort”. 21 and only pool only real amenity outside of casino. Not much to do in Shreveport so would have been nice to have some additional options for entertainment. Probably won’t stay again and will try another resort if I have to visit the area.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

6/10 Okay

Elisha

Liked: Staff & service, property conditions & facilities
The ladies checking me in was super nice. The room was good and cold for me, however upon getting ready to shower the bath mat was rolled up by the towels and the bottom of the mat was moldy and hair on the bottom and small pieces of gray and white hair on top of the mat and hair in the tub. I called and they brought a replacement but that shouldn’t have been like that with the reputation of horseshoe casino and hotel. Having to pay for a early check in and a resort fee and a nasty bath mat was bad but i only stayed one night.
Stayed 1 night in Apr 2025

10/10 Excellent

Summer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Justin, Pierce

Liked: Cleanliness, staff & service, amenities
Close to good restaurants outside of stay that where walking distance
Stayed 1 night in Apr 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very big and spacious and it was renovated very nice except the bathroom had not been renovated and the pictures on the website showed it as renovated. There was only 1 trash can in the entire room and it was in the bathroom with no liner. Kept hearing doors slamming. Could not get the front desk from the room phone. Overall it was good and we would stay again and we were able to get a really good price
Stayed 2 nights in Apr 2025

6/10 Okay

Hall

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Apr 2025

8/10 Good

Morgan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities
We had reservations for over a week to stay here. Unfortunately they did loose power around 3 and it came back on around 5ish then off again at 6. It finally came back on for the last time around 6:45. We were trying to check in after 7pm. The informed us that they would be most likely an hour to get our room due to house keeping still trying to clean them. Waited an hour went back up and still no room. I asked are we going to be waiting 3 hours for a room and it was replied that “ they hope not”. They wouldn’t compensate us of anything due to this. They had bad attitudes towards me. We decided to just leave and head home. Some were waiting longer than us.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Price clean quite rooms nice and comfortable
Stayed 1 night in Apr 2025

8/10 Good

Mitzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rm was beautiful & clean. Staff was extremely friendly. The music was a little over powering all over the 1st floor. And this is dumb, but there was only 1 trash can in the whole rm. Minor inconvenience. I would happily return.
Stayed 1 night in Apr 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well cared for
Stayed 1 night in Apr 2025

10/10 Excellent

Freddie Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay <3
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Stayed 1 night in Apr 2025

8/10 Good

frederick

Travelled with group
Stayed 3 nights in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025