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Hyatt Place Shenzhen Dongmen

4.0 star property
Hotel with a restaurant, near Dongmen Pedestrian Street

Photo gallery for Hyatt Place Shenzhen Dongmen

Bar (on property)
Exterior
Lobby
Lobby
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Place, Dongmen Pedestrian Street
    ‪11 min walk‬
  • Place, Huaqiangbei
    ‪3 min drive‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Designer toiletries
Bathrobes
Hairdryer
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Designer toiletries
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Sofa bed
Designer toiletries
Bathrobes
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Large Specialty, No Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Single Beds (Large Specialty, No Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Designer toiletries
Bathrobes
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Designer toiletries
Bathrobes
Hairdryer
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2

View all photos for Room With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Room With 1 King Bed No Sofa Bed

  • Sleeps 2

View all photos for Business Suite

In-room safe, desk, soundproofing, iron/ironing board

Business Suite

  • Sleeps 2

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About the area

Shenzhen

Hyatt Place Shenzhen Dongmen places you in the centre of Shenzhen, within just a 15-minute stroll of Dongmen Pedestrian Street and Shun Hing Square. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .Attractions within a 10-minute drive of this 4-property class Luohu hotel include Luohu Port and Huaqiangbei.

What's nearby

  • The MixC Shopping Mall - 10 min walk - 0.8 km
  • Dongmen Pedestrian Street - 11 min walk - 1.0 km
  • Luohu Commercial City - 2 min drive - 1.8 km
  • Huaqiangbei - 3 min drive - 3.1 km
  • Luohu Port - 6 min drive - 2.5 km

Getting around

  • Shenzhen Station - 2 min drive
  • Laojie Station - 2 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 39 min drive

Restaurants

  • ‪新福楼海鲜舫 - ‬2 min walk
  • ‪盛世唐宫 Tong Palace - ‬3 min walk
  • ‪Li Wan Kitchen - ‬4 min walk
  • ‪HEYTEA 喜茶 - ‬2 min walk
  • ‪和民居食屋 Watami - ‬3 min walk

About this property

Hyatt Place Shenzhen Dongmen

Hotel with a restaurant, near Dongmen Pedestrian Street
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Shenzhen Dongmen.

This 4-star Shenzhen hotel is smoke free.

  • 138 guestrooms or units
  • 15 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with a safe and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Place Shenzhen Dongmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Hyatt Place Shenzhen Dongmen?

Hyatt Place Shenzhen Dongmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hyatt Place Shenzhen Dongmen serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hyatt Place Shenzhen Dongmen?

No, Hyatt Place Shenzhen Dongmen does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Shenzhen Dongmen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Shenzhen Dongmen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Place Shenzhen Dongmen?

No, pets and service animals are not allowed.

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 773 reviews
Rating 8 - Good. 298 out of 773 reviews
Rating 6 - Okay. 43 out of 773 reviews
Rating 4 - Poor. 10 out of 773 reviews
Rating 2 - Terrible. 11 out of 773 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience in Shenzhen

This was our 4th stay at this hotel, and it is always our 1st choice when we are staying in Shenzhen. The hotel is impeccably clean, the staff are absolutely fantastic, and the breakfast buffet is awesome - a great experience, every time! They all go out of their way to ensure a great experience, and they do not disappoint - thank you!!
Stayed 12 nights in Jun 2025

10/10 Excellent

Dennis

Stayed 1 night in May 2025

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay I really get the help from the following staff JESSICA ZENG KEN ZHONG CECELIA LI, GRACE LI TINA FAN AND MANDY YU
Stayed 6 nights in May 2025

10/10 Excellent

Song Koon Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, room comfort
Reception service, very good the girl name Jessica very good service I recommend to my friend to choice the hotel
Stayed 10 nights in Mar 2025

10/10 Excellent

Cheow Thiang

Stayed 3 nights in Mar 2025

10/10 Excellent

Kan Leung Kent

Stayed 1 night in Feb 2025

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Large rooms. Just above subway station.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Dongmen pedestrian street. Helped to carry our luggage from the car and bring to the lobby. Also helped one of our elderly in wheel chair to get into the car. They gave us a bottle of wine and a plate of fruits even though we did not tell them one of us are celebrating her birthday. Very grateful to the service provided to us.
Stayed 3 nights in Jan 2025

8/10 Good

Pranshu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Victor Pereira

Stayed 3 nights in Dec 2024

10/10 Excellent

Fung Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Hotel location is good. Service is excellent. Highly recommend to everyone.
Stayed 1 night in Dec 2024

8/10 Good

Juliana, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service
Old town neighborhood. Big sized room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karisma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating and welcoming they upgraded us for our wedding anniversary. We also had the breakfast which had a lot of variety of food which was lovely. It’s around the corner from the metro and also dongmen pedestrian street too which makes this a great hotel location!
Stayed 3 nights in Nov 2024

6/10 Okay

Wah-Git

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & nice hotel

My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible two days.

Ist room provided was horrible. It had webs and smelled as though it has not been open for a while. The room smelled musty and very old. I immediately requested a change. The provided a lower floor room. I could hear street noise and commotion including car horns. The room supposed to ve non smoking but I vould still smell smoke and presence of ash tray. I dont know how I survived 2 days there. I am requesting a refund.
Stayed 2 nights in Oct 2024

8/10 Good

Alan Cheuk Ngai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024

10/10 Excellent

Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yew Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super convenient. It's just at the corner of Laojie Exit H
Stayed 1 night in Jun 2024