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Four Points by Sheraton Shenzhen

4.0 star property
Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center

Photo gallery for Four Points by Sheraton Shenzhen

View from property
Lobby
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Executive Room, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$123
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038
  • Place, Shenzhen River
    ‪6 min walk‬
  • Place, Huanggang Border Crossing
    ‪1 min drive‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪1 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Living area

Superior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Shenzhen

Four Points by Sheraton Shenzhen puts you in the centre of Shenzhen, 2.5 km (1.5 mi) from Shenzhen Convention and Exhibition Center and 3.5 km (2.2 mi) from Coco Park Shopping Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The buffet restaurant, Taste, serves Asian cuisine and is open for breakfast and dinner. The Lounge is the hotel's own bar. Enjoy the outdoor swimming pool, gym, kids' swimming pool and lifeguards on site. 5651 square feet (525 square metres) of event facilities include 14 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Futian hotel include Huaqiangbei and Splendid China Folk Village.

What's nearby

  • Huanggang Park - 2 min walk - 0.2 km
  • Shenzhen River - 6 min walk - 0.6 km
  • Huanggang Border Crossing - 1 min drive - 1.4 km
  • Shenzhen Convention and Exhibition Center - 1 min drive - 1.8 km
  • Shenzhen Bay - 2 min drive - 2.7 km

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪水围村夜市 - ‬2 min drive
  • ‪The Grill & Bar - ‬1 min walk
  • ‪順德人家 - ‬10 min walk
  • ‪Yonghe King 永和大王 - ‬12 min walk
  • ‪喜井无限自助烤肉公司 - ‬2 min drive

About this property

Four Points by Sheraton Shenzhen

Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center
Four Points by Sheraton Shenzhen offers its guests a seasonal outdoor pool, a health club, and a children's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5651 square feet (525 square metres) and includes a conference centre. The business-friendly Four Points by Sheraton Shenzhen also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

  • 438 guestrooms or units
  • 28 levels
  • 2 buildings
  • 2 dining venues
  • 5651 sq ft of conference space
  • 525 sq. m of conference space
  • Built in 2004
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
Four Points by Sheraton Shenzhen offers 438 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CNY 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • China Spice
  • Taste
  • The Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (5,651 square foot of space)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Shenzhen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 233.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • Self-parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Shenzhen?

Four Points by Sheraton Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Shenzhen?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Shenzhen on 15 Feb 2026 start from AU$122.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Shenzhen?

Yep, Four Points by Sheraton Shenzhen has a self car park with in/out privileges for CNY 35 per day. A self car park is also available, for a fee.

Are there any beaches close to Four Points by Sheraton Shenzhen?

The closest beach to Four Points by Sheraton Shenzhen is Golden Beach (17.3 km).

Does Four Points by Sheraton Shenzhen have a pool?

Four Points by Sheraton Shenzhen has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Four Points by Sheraton Shenzhen?

Four Points by Sheraton Shenzhen features a health club, an outdoor pool and 2 restaurants.

Does Four Points by Sheraton Shenzhen serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Shenzhen?

No, Four Points by Sheraton Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Shenzhen?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Shenzhen?

No, pets and service animals are not allowed.

Four Points by Sheraton Shenzhen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 605 reviews
Rating 8 - Good. 266 out of 605 reviews
Rating 6 - Okay. 84 out of 605 reviews
Rating 4 - Poor. 26 out of 605 reviews
Rating 2 - Terrible. 15 out of 605 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

GAUTAM

Stayed 1 night in Oct 2025

10/10 Excellent

GAUTAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great hotel to stay in.. definitely recommended
Stayed 2 nights in Oct 2025

4/10 Poor

Harkaran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was not very clean with stain on sheets carpets and curtains. The bathroom fixtures were loose and the hotel overall is in need of a refurb. The room also had a smell of tobacco. Breakfast was good, lots of choice.
Stayed 3 nights in Oct 2025

6/10 Okay

Rohan

Disliked: Cleanliness, property conditions & facilities
Place was quite dated and janky. Black Mold in the bathroom. Carpets were not clean. Wifi was super slow. shower curtain broke off and fell a day before I was leaving. One of the lamp plugs was broken with wires exposed and was live. Luckily I noticed it and unplugged it. Reception desk barely spoke any english (Yes I know I was in another country, but if it's a sheraton name and they're catering to foreign visitors, they should have at least a couple people that understand the language). Translation apps were hard to use for specific questions. Had to figure it out myself. staff was all young kids (Teenagers, or barely in their 20s and had no idea what I was asking for). There was only one guy named Bruce that was helpful, but I was on my own when he was not working. Other than breakfast, the food was not good at all. The lobby restaurant had limited options. It's far away from other food choices and unless you understand the language, the food delivery app was impossible to use. hotel is not located in any walkable area so you had to take a 15 min taxi ride to get to any major populated areas.
Stayed 7 nights in Oct 2025

10/10 Excellent

Vassily

Liked: Amenities
Comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

DONG

Stayed 4 nights in Jul 2025

6/10 Okay

Srujan Babu

Business traveller
Liked: Staff & service
Not a good variety of restaurants in the area, very limited to local Chinese foods only
Stayed 3 nights in Jul 2025

8/10 Good

martyn, Sheffield

Stayed 1 night in Jul 2025

6/10 Okay

Weiyao

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
room is OK
Stayed 1 night in Jul 2025

8/10 Good

CHAUYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is old but comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Joel, Houston

Travelled with family
Liked: Amenities
Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for a business trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Emanuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checkout available.
Stayed 1 night in Feb 2025

10/10 Excellent

Yan

Stayed 1 night in Nov 2024

10/10 Excellent

Nandita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good
Stayed 1 night in Sep 2024

10/10 Excellent

LOH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Yee Fatt, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024

10/10 Excellent

Mayank, Ahmedabad

Stayed 2 nights in Dec 2024

6/10 Okay

Pansy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far away from subway.
Stayed 2 nights in Oct 2024

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Romeo

Liked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Stayed 2 nights in May 2024

10/10 Excellent

GURUPRASADJEEVAN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Stayed 5 nights in May 2024