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Hotel Description

Four Points by Sheraton Shenzhen puts you in the centre of Shenzhen, 3 km (1.9 mi) from Shenzhen Convention and Exhibition Center and 1.5 km (0.9 mi) from Happy Coast. Highlights at this hotel include 5 restaurants, a full-service spa and an outdoor swimming pool.

LCD TVs with satellite channels are featured in all 438 rooms, and you can enjoy free WiFi, free wired Internet and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillow menus invite a good night's rest. Free bottled water, safes and hairdryers are also available.

A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Taste, is open for breakfast, brunch, lunch and dinner. Grill and Bar is the hotel's own gastropub, serving drinks along with dinner. Enjoy the health club, seasonal outdoor swimming pool and pool loungers as well as access to aerobics classes. 12917 square feet (1200 square metres) of event facilities include conference centres, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of a free area shuttle.

This 4-star Futian hotel is 2.5 km (1.5 mi) from Coco Park and 3.2 km (2 mi) from Huanggang Border Crossing.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$125* Per night/room 20 Oct. - 21 Oct.

Superior Room, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Guest room, 2 Double

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Guest room, 2 Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Room, Executive level, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Shenzhen ratings based on 15 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Shenzhen

Everyone (1) Couples (12) Family (2)
5 out of 5

Great hotel in a lovely location

Great hotel in lovely location, close to border and train

Posted by on 16 Aug. 2016

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5 out of 5
Pros: Great service wonderful staff
Location: Perfect
Facilities: Above average; Value: Economical; Service: Remarkable; Cleanliness: Spotless;

Posted by , from Hong Kong on 29 Oct. 2014

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5 out of 5
Location: Wonderful
Facilities: Good; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;

Posted by , from Hong Kong on 4 Oct. 2014

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5 out of 5
Pros: Location and service
Cons: No wifi in rooms
A great hotel highly recommended in an exciting part of China

Posted by , from Hong Kong on 4 Jun. 2014

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5 out of 5
Pros: Location and service
Cons: No internet Wifi in rooms

Posted by , from Hong Kong on 1 Apr. 2014

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5 out of 5
Pros: Location and weekend rate
Cons: Pay extra for internet access
Location: Perfect, Walk to boarder and train
Facilities: Above average, Good gym ; Value: Affordable, Special weekender rate; Service: Friendly, Excellent English; Cleanliness: Faultless;

Posted by , from Hong Kong on 2 Oct. 2013

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5 out of 5
Pros: Close to transport and venues
Cons: None

Posted by , from Hong Kong on 24 Sep. 2013

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5 out of 5
Pros: Bed
Cons: Nothing
Location: Outstanding
Facilities: Top of the line; Value: Bargain; Service: Outstanding;

Posted by , from Australia - QLD - Brisbane on 3 May 2013

Was this review helpful to you?
5 out of 5
Pros: Location and service
Location: Wonderful, Close to boarder
Facilities: Above average, Good quality; Value: Bargain, Weekend special rates; Service: Outstanding, Excellent English; Cleanliness: Spotless; Close to train and boarder in great location

Posted by , from Hong Kong on 26 Mar. 2013

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5 out of 5
Pros: Location to train and boarder
Cons: Nil
Location: Close to boarder & train
Facilities: Above average; Value: Great deal, Weekend rates excellent; Service: Remarkable, Great English; Cleanliness: Immaculate;

Posted by , from Hong Kong on 13 Mar. 2013

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About the Four Points by Sheraton Shenzhen

Location 5 Guihua Road, Shenzhen, Guangdong 518038

Property Features

Four Points by Sheraton Shenzhen offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference centres. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Four Points by Sheraton Shenzhen. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

  • 438 guestrooms or units
  • 28 levels
  • 2 buildings
  • 5 dining venues
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Subang (SZB-Sultan Abdul Aziz Shah) (3,822.3 km / 2,375.1 mi)
  • Train station: Hong Kong Lok Ma Chau Station (1.6 km / 1 mi)
  • Metro station: Futian Checkpoint Station (0.9 km / 0.5 mi)
  • Property shuttles: Free area shuttle, train station pick-up, and shopping centre shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Shenzhen offers 438 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Taste – This buffet restaurant serves breakfast, brunch, lunch and dinner.

China Spice – This fine-dining restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.

Grill and Bar – This gastropub only serves dinner. Open daily.

The Lounge – On-site café. Open daily.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Train station shuttle service is available at scheduled times from 8:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Train station transport is offered at scheduled times from 8:00 AM to 6:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Union Pay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 149 for children (approximately)
  • Airport shuttle fee: CNY 500.00 per vehicle (one-way)
  • Self-parking fee: CNY 35 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Shenzhen
  • Four Points Sheraton Hotel Shenzhen
  • Four Points Sheraton Shenzhen
  • Shenzhen Four Points
  • Shenzhen Four Points Sheraton
  • Shenzhen Sheraton Four Points
  • Sheraton Four Points Shenzhen
  • 4 Points By Sheraton Shenzhen
  • Four Points By Sheraton Shenzhen Hotel Shenzhen
  • Four Points Sheraton Shenzhen Hotel
  • Four Points by Sheraton Shenzhen Hotel
  • Four Points by Sheraton Shenzhen Shenzhen
  • Four Points by Sheraton Shenzhen Hotel Shenzhen

You should know

  • Four Points by Sheraton Shenzhen offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.