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Four Points by Sheraton Shenzhen

Property class: 4

Photo gallery for Four Points by Sheraton Shenzhen

A high-rise hotel with a prominent 'Four Points' sign, surrounded by other buildings and a body of water in the background.
A spacious lobby with a grand staircase, a marble reception desk, and a modern chandelier.
A rooftop swimming pool with lounge chairs and umbrellas, surrounded by modern buildings.
A modern hotel lobby with a curved reception desk, dining area with chairs and tables, and a decorative floor pattern.
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$129
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038
  • Place, Huanggang Park
    ‪2 min walk‬
  • Place, Shenzhen River
    ‪6 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪1 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk with a TV, a chair, a nightstand, and a view of mountains through the window.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, and a chair. There are framed pictures on the wall and a large window with a view.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV. There are framed pictures on the wall and a view of the city through large windows.

Superior Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Room, 1 King Bed

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of a cityscape.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a city skyline through large windows.

Executive Room, 1 King Bed

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Superior Suite, 1 Bedroom

  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern hotel room with a large window, a sofa, a round coffee table, and a TV.

Suite, 1 Bedroom

  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 Queen Bed

Room

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds

Room

Premium Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Family Room, 1 King Bed

Room

Family Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite, 1 Bedroom

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Premium Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Shenzhen

Four Points by Sheraton Shenzhen puts you in the centre of Shenzhen, 2.5 km (1.5 mi) from Shenzhen Convention and Exhibition Center and 3.5 km (2.2 mi) from Coco Park Shopping Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The buffet restaurant, Taste, serves Asian cuisine and is open for breakfast and dinner. The Lounge is the hotel's own bar. Enjoy the outdoor swimming pool, gym, kids' swimming pool and lifeguards on site. 5651 square feet (525 square metres) of event facilities include 14 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Futian hotel include Huaqiangbei and Splendid China Folk Village.

What's nearby

  • Huanggang Park - 2 min walk - 0.2 km
  • Shenzhen River - 6 min walk - 0.6 km
  • Shenzhen Convention and Exhibition Center - 1 min drive - 1.8 km
  • Coco Park Shopping Center - 2 min drive - 2.5 km
  • Huaqiangbei - 4 min drive - 4.8 km

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪The Grill & Bar - ‬1 min walk
  • ‪Taste Café - ‬1 min walk
  • ‪McDonald’s (麦当劳) - ‬12 min walk
  • ‪Jinxiu Noodle Soup - ‬7 min walk
  • ‪水围村夜市 - ‬2 min drive

About this property

Four Points by Sheraton Shenzhen

Four Points by Sheraton Shenzhen offers its guests a seasonal outdoor pool, a health club, and a children's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5651 square feet (525 square metres) and includes a conference centre. The business-friendly Four Points by Sheraton Shenzhen also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

  • 438 guestrooms or units
  • 28 levels
  • 2 buildings
  • 2 dining venues
  • 5651 sq ft of conference space
  • 525 sq. m of conference space
  • Built in 2004
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
Four Points by Sheraton Shenzhen offers 438 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$121
includes taxes & fees
12 Oct - 13 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CNY 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • China Spice
  • Taste
  • The Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (5,651 square foot of space)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Shenzhen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 233.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • Self-parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Shenzhen?

Four Points by Sheraton Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Shenzhen?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Shenzhen on 6 Oct 2026 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Shenzhen?

Yep, Four Points by Sheraton Shenzhen has a self car park with in/out privileges for CNY 35 per day. A self car park is also available, for a fee.

Are there any beaches close to Four Points by Sheraton Shenzhen?

The closest beach to Four Points by Sheraton Shenzhen is Golden Beach (17.3 km).

Does Four Points by Sheraton Shenzhen have a pool?

Four Points by Sheraton Shenzhen has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Four Points by Sheraton Shenzhen?

Four Points by Sheraton Shenzhen features a health club, an outdoor pool and 2 restaurants.

Does Four Points by Sheraton Shenzhen serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Shenzhen?

No, Four Points by Sheraton Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Shenzhen?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Shenzhen?

No, pets and service animals are not allowed.

Four Points by Sheraton Shenzhen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 231 out of 633 reviews
Rating 8 - Good. 270 out of 633 reviews
Rating 6 - Okay. 91 out of 633 reviews
Rating 4 - Poor. 26 out of 633 reviews
Rating 2 - Terrible. 15 out of 633 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and Asian Buffet is great for value of money
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room big, and the breakfast has a lot of selection
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very helpful
Stayed 13 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Close to the train, they offer a free shuttle to the train station, didn’t use it but it is nice to know. The property is a bit outdated but clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great hotel to stay in.. definitely recommended
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Amenities
I stayed in 1302. The furniture was kind of old. The "arm-chair" was not comfortable at all. Cockroaches were seen in another room my relatives were staying in--Rm 1303. The 2 good things about the hotel: -close proximity to the Huanggang Port, and check-point station -reasonable rates T.H.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurants there
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for a business trip
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place us a bit old but location is good for keeping luggage after check out then sight seeing around and take back belongings before travel back to Hong Kong
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is old but comfortable
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Amenities
Comfortable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checkout available.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
room is OK
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was not very clean with stain on sheets carpets and curtains. The bathroom fixtures were loose and the hotel overall is in need of a refurb. The room also had a smell of tobacco. Breakfast was good, lots of choice.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too old, especially bathroom needs to have renovation.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Not a good variety of restaurants in the area, very limited to local Chinese foods only
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Stayed 5 nights in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful.
Stayed 1 night in Mar 2025

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