We didnt even check into the hotel. Contacted hotels.com immediately to cancel the booking. VERY unsafe, run down, fiflthy hotel with unfriendly front desk staff.
I asked to see the room before we checked in. Was met with an unfriendly response, but she contacted a housekeeper to walk me there. Housekeeper was friendly. All rooms have outdoor acees with hallways open to any passerby who would want to just walk up and bang in your door or patio door. Upon looking at the room, I could see at one point the door had been kicked it and the locks had been replaced. The door jam, door itself and surrounding area had been repaired and painted over.
Upon contacting hotels.com, the hotel refused to refund our money. However, hotels.com.worked with us and refunded our money.
Never take your children to this hotel!! Carry a weapon on your hip. Or just simply book somewhere else so you can sleep at night.