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Hyatt Regency Bellevue

4.0 star property

Photo gallery for Hyatt Regency Bellevue

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Lobby
Exterior
Miscellaneous
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$418
includes taxes & fees
17 Apr - 18 Apr

Explore the area

View map
900 Bellevue Way Ne, Bellevue, WA, 98004
  • Place, Lincoln Square
    ‪1 min walk‬
  • Place, Bellevue Square
    ‪3 min walk‬
  • Place, Lake Washington
    ‪15 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds

9.6 out of 10
Exceptional
(50 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(36 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible (Shower)

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner (View)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Corner (View)

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Conference Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King View Room

1 King View Room

1 King View Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed Corner

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

InterContinental Seattle Bellevue by IHG

Downtown Bellevue
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 223 reviews
The price is AU$465
includes taxes & fees
5 Apr - 6 Apr
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About the area

Bellevue

Hyatt Regency Bellevue places you in the heart of Bellevue, connected to a shopping centre and 2.7 km (1.7 mi) from Bellevue Botanical Garden. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a gym. .The restaurant, Eques, serves American cuisine and is open for breakfast and brunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 70000 square feet (6503 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Downtown Bellevue hotel include Microsoft Campus and KidsQuest Children's Museum.

What's nearby

  • Lincoln Square - 1 min walk - 0.2 km
  • Bellevue Square - 3 min walk - 0.3 km
  • Meydenbauer Center - 10 min walk - 0.9 km
  • Overlake Medical Center - 12 min walk - 1.1 km
  • Lake Washington - 15 min walk - 1.3 km

Getting around

  • Bellevue Downtown Station - 11 min walk
  • Tukwila Station - 18 min drive
  • Seattle-Tacoma International Airport (SEA) - 37 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪JOEY Bellevue - ‬1 min walk
  • ‪Marketplace Cafe - ‬4 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Bellevue

Hyatt Regency Bellevue offers its guests an indoor pool and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 70000 square feet (6503 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Bellevue. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Bellevue hotel.

  • 731 guestrooms or units
  • 24 levels
  • 2 buildings
  • 3 dining venues
  • 70000 sq ft of conference space
  • 6503 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Hyatt Regency Bellevue offers 731 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 60-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Exterior
Hyatt House Seattle/Bellevue
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,142 reviews
The price is AU$211
includes taxes & fees
5 Apr - 6 Apr
Hyatt House Seattle/Bellevue

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 37 per night; includes in/out privileges)
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 35 for adults and USD 10 to 35 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 13 Coins
  • Daniel's Broiler
  • Eques
  • Fonte Coffee
  • Needs Deli

Things to do

  • Art gallery
  • Designer stores
  • Health club
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre (70,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 24 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book a Breakfast Included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 28.63 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 35 for adults and USD 10 to 35 for children
  • Covered self-parking fee: USD 37 per night (in/out privileges)
  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25.00 per stay
  • Rollaway bed fee: USD 28.63 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 4:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bellevue Hyatt
Bellevue Hyatt Regency
Bellevue Regency Hyatt
Hyatt Bellevue
Hyatt Bellevue Regency
Hyatt Regency Bellevue
Hyatt Regency Hotel Bellevue
Regency Bellevue
Regency Hyatt Bellevue
Hyatt Regency Bellevue Hotel Bellevue
Hyatt Regency Bellevue Hotel
Hyatt Regency Bellevue Hotel
Hyatt Regency Bellevue Bellevue
Hyatt Regency Bellevue Hotel Bellevue

Frequently asked questions

What is the cancellation policy at Hyatt Regency Bellevue?

Hyatt Regency Bellevue offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Bellevue?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Bellevue on 17 Apr 2026 start from AU$418, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Bellevue?

Yep, Hyatt Regency Bellevue has a covered self car park with in/out privileges for USD 37 per night. A self car park is also available, for a fee.

Are there any beaches close to Hyatt Regency Bellevue?

The closest beach to Hyatt Regency Bellevue is Alki Beach (15.6 km).

Does Hyatt Regency Bellevue have a pool?

Hyatt Regency Bellevue has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 4:00 AM to 10:00 PM.

What luxury perks are available at Hyatt Regency Bellevue?

Hyatt Regency Bellevue features a health club, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hyatt Regency Bellevue a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Bellevue.

Is Hyatt Regency Bellevue family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Bellevue is a hit with families.

Does Hyatt Regency Bellevue serve breakfast?

Yeah, full breakfast is served weekdays between 7:00 AM and 10:30 AM and weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Hyatt Regency Bellevue?

No, Hyatt Regency Bellevue does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Bellevue?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Bellevue?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Bellevue?

Dogs are welcome at Hyatt Regency Bellevue, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Hyatt Regency Bellevue Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay! Suite was perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Patrick, WEST LONG BRANCH

Liked: Cleanliness, staff & service, property conditions & facilities
I was told breakfast was an added cost
Stayed 4 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Lovely, local get away. Very calm and beautifully decorated for the holidays.
Stayed 1 night in Dec 2025

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great, pool was warm for us. I do an annual night out in a hotel with my daughter during the Christmas season. Last year I couldn’t book two queens so this year I was reminded by my daughter to get 2 queens. I booked last week ensuring two queens and high level floor. Showed up and only had a king available so I’ll be in the bed on wheels tonight. We’re having a great time and I understand overbooking. Just was a bummer to not have the two queens. Not sure if this is an Expedia fumble or Hyatt but will come again next year most likely. She’s having a blast being downtown and up high.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
From check in to check out, everyone and everything was exceptional and exemplary. Room was fresh, inviting, and spotless. Every staff member we interacted with was professional, joyful, demonstrated a servant heart.
Stayed 1 night in Dec 2025

10/10 Excellent

Aebjohn

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Spacious and clean rooms, friendly staff, many good food options, good bars, easy parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no breakfast today. enjoyed shopping
Stayed 2 nights in Dec 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Kasha, Puyallup

Stayed 1 night in Dec 2025

10/10 Excellent

Lia

Stayed 1 night in Nov 2025

6/10 Okay

Lindsay

Liked: Cleanliness, property conditions & facilities
The hotel itself is very nice. Loved the holiday decor, coffee shop and Christmas store. The giant tree in the lobby was gorgeous. The pool was a little cold. We had to wait to check in passed 4pm. Our room wasn’t ready until 440pm. We had reservations for dinner at 5pm so we had to rush. The walls are also very thin. We could hear everything.
Stayed 1 night in Nov 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and food nearby
Stayed 1 night in Nov 2025

8/10 Good

Taimur A, Fort Smith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jack at the front desk was amazing. All the other front desk folks that I encountered were rude, arrogant and had an Un-helping attitude. They need to improve on this really badly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant check in, convenient, clean rooms, all around beautiful Hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa, Anchorage

Liked: Cleanliness, property conditions & facilities
Courteous staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria, Tigard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Tonya, Glenwood Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, beds super comfortable, great dining options right at the hotel but also many options within walking distance.
Stayed 1 night in Nov 2025

8/10 Good

Thomas, Bellevue

Stayed 4 nights in Nov 2025

6/10 Okay

Erick, East wenatchee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Nov 2025

8/10 Good

Allie

Stayed 4 nights in Nov 2025

6/10 Okay

Erick, East wenatchee

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We have stayed at this hotel several times over the years and have always appreciated its comfort and location. However, over our last four stays we have consistently noticed that the reception staff does not seem welcoming. Unfortunately, they often appear disengaged or unhappy, which creates a very different atmosphere from what we experienced in the past. Most recently, I requested to add one more night to our stay. Because the original reservation was made through Expedia, I was told—without any alternatives—that nothing could be done. Instead of offering a solution or directing us to someone who could assist, the interaction ended there. As a result, the hotel missed an opportunity for additional business. I am sharing this feedback in the hope that it is helpful for management, as we truly enjoy staying at this property and would love to continue doing so. Strengthening the front desk service would make a meaningful difference in the overall guest experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Hayato

Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 2 nights in Nov 2025