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4.2 out of 5

"We liked the property but the inside of the cabin could do with some touch ups and I had to fix our wardrobe door as it wasn’t on its tracks. It was ... " More

By a verified traveller on Sun 10 Jan 2021

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Hotel Description

A luxury stay in Hervey Bay awaits you at Hervey Bay Tourist Park. You'll be within a 15-minute walk of Hervey Bay Historical Village Museum and 1.6 km (1 mi) from Stockland Hervey Bay Shopping Centre. Highlights at this holiday park include an outdoor swimming pool, and in-room kitchenettes and balconies.

All 20 accommodations feature TVs with DVD players, and you can enjoy ceiling fans, hair dryers, and irons/ironing boards. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Weekly housekeeping is available.

This holiday park offers free WiFi in public areas, a game room, and a garden. Added amenities include laundry facilities, a microwave in a common area, and a refrigerator in a common area. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Scarness holiday park include Duggan Conservation Park and Fraser Coast Cultural Centre.

Economy Studio Cabin

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard 2 Bedroom Family Cabin-Sleeps 6

Bed Count 7 Twin Beds Maximum Occupancy 6 Max

Standard 1 Bedroom Family Cabin-Sleeps 4

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior 2 Bedroom Cabin

Bed Count 7 Twin Beds Maximum Occupancy 6 Max

Economy Cabin - Sleeps 4

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hervey Bay Tourist Park ratings based on 182 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hervey Bay Tourist Park

Everyone (86) Couples (36) Family (60)
4 out of 5

Posted by on 15 Feb. 2021

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4 out of 5

Posted by on 3 Feb. 2021

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Comment from Hotel Management

15 Feb. 2021 by Lisa

Thank you for your review. :)

4 out of 5
We liked the property but the inside of the cabin could do with some touch ups and I had to fix our wardrobe door as it wasn’t on its tracks. It was clean and tidy but just needs a little TLC

Posted by on 10 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Hervey Bay TP Guest Relations

Thanks for sharing your valued feedback with us.

3 out of 5
Good location but the cabins are in need of a decent clean, being well used is one thing but mold everywhere is another.

Posted by , from Brisbane on 4 Jan. 2021

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Comment from Hotel Management

6 Jan. 2021 by Hervey Bay TP Guest Relations Team

Hi Jeff, we are sorry to see that your cabin was not up to a high standard, we will bring this to the attention of our management and housekeeping team as a matter of urgency. Thanks for sharing your feedback.

5 out of 5

Posted by on 2 Oct. 2020

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Comment from Hotel Management

19 Nov. 2020 by Guest Relations

Thank you!

3 out of 5

Posted by on 13 Aug. 2020

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5 out of 5
Staff very helpful, location great ammenities good

Posted by on 13 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Guest Relations Manager

Thank you for taking the time to share your experience. We’re so pleased to read our friendly park team assisted in making your stay an enjoyable one. We hope you’ll stay with us again, we have Australia's largest park network with more than 280 parks incorporating our Top Parks licensed parks! Kind Regards, the Discovery Parks team.

5 out of 5

Posted by on 7 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Guest Relations Manager

Thanks so much for leaving us a rating, 5 out of 5 - we're thrilled! Looking forward to seeing you again soon. Kind Regards, the Discovery Parks team.

2 out of 5
Very disappointing. The photo online of the cabin must be photoshopped. It certainly does not look like the photo. Cabin old and in need of an update. On the positive side the bed was very comfortable.

Posted by on 27 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Jenny

Hello, We are sorry that you were disappointed in your Cabin. We realize that some of our cabins are dated and are having them refurbished before Christmas. We cant wait. Please come back and check them out after the are done.

4 out of 5
It was well priced a clean unit staff were polite and friendly the boa and other amenities were good

Posted by on 3 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by Jenny

Thank you for your feedback. We are glad that you enjoyed your stay

Property Features

As a guest of Hervey Bay Tourist Park, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. The luxury Hervey Bay Tourist Park also features an arcade/game room, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Hervey Bay holiday park.

  • 20 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hervey Bay Tourist Park offers 20 air-conditioned accommodations with DVD players and hair dryers. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4.5-star holiday park have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchenette
  • Private balcony
  • Television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the holiday park include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides bed linens only for the room's main bed. A surcharge applies to linens for all extra beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 0.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Discovery Parks Hervey Bay Campground
  • Top Tourist Hostel Australiana Park
  • Australiana Top Tourist Park Hervey Bay, Australia - Scarness
  • Australiana Holiday Park Aspen Parks Cabin Scarness
  • Australiana Holiday Park Aspen Parks Cabin
  • Australiana Holiday Park Aspen Parks Scarness
  • Discovery Parks Hervey Bay
  • Discovery Parks Boat Harbour Drive Hervey Bay Campsite Scarness
  • Discovery Parks Boat Harbour Drive Hervey Bay Campsite
  • Discovery Parks Boat Harbour Drive Hervey Bay Scarness
  • Discovery Parks Boat Harbour Drive Hervey Bay
  • Australiana Holiday Park Aspen Parks
  • Australiana Top Tourist Park
  • Hervey Tourist Park Scarness
  • Hervey Bay Tourist Park Scarness
  • Hervey Bay Tourist Park Holiday Park
  • Hervey Bay Tourist Park Holiday Park Scarness
  • Discovery Parks Boat Harbour Drive Hervey Bay

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.