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Aparthotel

Versalles Suites

3.5 star property

Photo gallery for Versalles Suites

Executive Apartment, Kitchenette | Private kitchen
Front of property
Lobby
Lobby
Pillow-top beds, in-room safe, individually decorated, desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Callao 2947, Las Condes, Santiago, Region Metropolitana, 7550293
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Tobalaba Urban Market
    ‪3 min walk‬
  • Place, Costanera Center
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Executive Apartment, Kitchenette

Pillow-top beds, in-room safe, individually decorated, desk

Executive Apartment, Kitchenette

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Balcony (Callao)

Pillow-top beds, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms, Balcony (Callao)

  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (Versalles)

Pillow-top beds, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms, 2 Bathrooms (Versalles)

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Santiago

You'll be connected to a railway/underground station at Versalles Suites, and within a short 5-minute stroll of Apoquindo and Tobalaba Urban Market. Highlights at this aparthotel include in-room kitchens, free WiFi and balconies. .Each apartment is individually decorated and features a TV with satellite channels, along with a dining area, a sitting area and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a pillowtop bed, a spring water bath and a rainfall showerhead. Free bottled water, a safe and a desk are also available. .This business-friendly aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a terrace and dry cleaning/laundry services. Each morning free continental breakfast is offered between 7:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Las Condes aparthotel include Costanera Center and Parque Arauco Mall.
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What's nearby

  • Apoquindo - 1 min walk - 0.2 km
  • Tobalaba Urban Market - 3 min walk - 0.3 km
  • Costanera Center - 9 min walk - 0.8 km
  • Gran Torre Santiago - 12 min walk - 1.0 km
  • Santiago Metropolitan Park - 19 min walk - 1.6 km

Getting around

  • Tobalaba Station - 5 min walk
  • Parque Almagro Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 32 min drive

Restaurants

  • ‪Fuente Chilena - ‬6 min walk
  • ‪Flannery's Beer House - ‬3 min walk
  • ‪La Esquina Café - ‬1 min walk
  • ‪The Elephant Coffee - ‬2 min walk
  • ‪TPM Tobalaba (Tomate Palta Mayo) - ‬4 min walk

About this property

Versalles Suites

Free breakfast is available daily. WiFi is free in public spaces. An area shuttle within 300 km and an airport shuttle (available 24 hours) are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Versalles Suites.

This 3.5-star Santiago aparthotel is smoke free.

  • 45 guestrooms or units
  • 17 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
Versalles Suites offers 45 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Beds feature pillowtop mattresses. Televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Beach

  • Beach shuttle (surcharge)

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Bedrooms

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch TV with satellite channels
  • Art gallery

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Pets stay free
  • Pets allowed in specific rooms
  • Deposit: CLP 150,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • In a shopping district
  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Shopping centre
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 floors
  • 45 units
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 28000 per vehicle (one way)
  • Pet deposit: CLP 150000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Versalles Suites.

Property is also known as

Versalles Suites
Versalles Suites Aparthotel
Versalles Suites Aparthotel Santiago
Versalles Suites Santiago
Versalles Suites Santiago
Versalles Suites Aparthotel
Versalles Suites Aparthotel Santiago

Frequently asked questions

What is the cancellation policy at Versalles Suites?

Versalles Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Versalles Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Versalles Suites is a hit with families.

Are there hot tubs in the rooms at Versalles Suites?

No, but there are spring water baths in the guestrooms.

Does Versalles Suites serve breakfast?

You bet, free continental brekkie is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Versalles Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Versalles Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Versalles Suites?

There isn't one on site, but Los Leones Golf Club is a short 15-minute walk away.

Versalles Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 122 reviews
Rating 8 - Good. 53 out of 122 reviews
Rating 6 - Okay. 33 out of 122 reviews
Rating 4 - Poor. 13 out of 122 reviews
Rating 2 - Terrible. 7 out of 122 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Fequiere

Stayed 8 nights in Mar 2023

8/10 Good

Richard

Rooms are spacious but the hotel is dated. Breakfast was limited but the hostess was very friendly.
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water for minutes. Breakfast not so good. Clean.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place...will back more time for sure

Excellent experience. I'm very happy with the quality of the hotel for the price I paid. Will definitely back with more time to spend in Santiago.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Acceptable stay, served our needs.

The stay was acceptable. The walls were dirty and in need of cleaning and paint. The curtains and shower curtain were quite dirty, and in need of replacement. The furniture is showing age. There was only one AC for the apartment located in the living room. We needed to run it al day with bedroom doors open. It was a two bedroom, two bath suite which suited our needs well.
Stayed 5 nights in Dec 2017

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, room comfort

Not fancy but clean and well located

Very well located. I had a 2 bedroom appartment with 2 bathrooms - corner room. It was a little bit cramped but it was nice to have a dinning table where we held meetings with colleagues. The appartments in the middle of the building are airier - with one bedroom. Very bright rooms. the balconies are a plus. Clean. could do with some modernization but it did the job. Breakfast is simple but nice and the upper floor including the breakfast room have amazing views. I could not keep my room past checkout time but they keep the luggage.
Stayed 3 nights in Oct 2017

8/10 Good

Derek

Liked: Cleanliness, staff & service

Convenient location large apartments

I always enjoy staying here in these 2 bedroom suites. They give us plenty of room to have meetings and work in the living room of the apartment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It´s a nice flat, in downtown, 3 blocks from de metro, comfortable and clean, with a good breakfast in the upper floor with a nice sightseeing

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, excellent location

Very comfortable, great location, safe and conveniente area.

8/10 Good

Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

You have better options

You can get a much better hotel around the corner for the same price, or less. Minimal services, bad internet, poor room.

6/10 Okay

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dario, Melbourne

Liked: Cleanliness, staff & service, room comfort

Great location, great value

Stayed at Versalles Suites for 3 nights for work. Great location to move around Santiago, with plenty of shopping and eats at walking distance. Safe area, close to subway. The staff was great and very helpful, will return next time I'm there for work or a short family stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything we needed; metro, malls, restaurants and chiropractor. Nice that it had a refrigerator.

6/10 Okay

Verified traveller

Liked: Staff & service
I didnt lime the installation bus the personal was good

6/10 Okay

Felix, Mexico CIty

NO INTERNET

The hotel is ok. Good if you are traveling with family and like the extra space. But nothing matters, the important thing is there is NO WORKING INTERNET. If this is important for you dont stay here. First they tell you to not use in room, only at lobby as signal is not strong, then the one in the lobby fails, then they give you the password of the restaurant next door. That also fails. In 3 days I pent hours and hours trying to send and receive mey emails, forget about streaming or SKYPE

4/10 Poor

Nigel, Toronto, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Pleasant Hotel, but ........... don't book it.

The suite was very comfortable and well laid out. The view of the Andes and the city was stunning. The promised WIFI did not work for the whole time we were in the hotel. Breakfast was inadequate with canned fruit salad and inedible scrambled eggs. On the other hand the buns were tasty and warm and the coffee was OK. On our last morning breakfast was in shambles. When we arrived there were no buns, no eggs, no meat and cheese, no coffee and no plates. When we asked when the coffee would be ready, the answer was "tomorrow." We waited 15 minutes. There were still no plates, no buns and the coffee was scheduled for the next day. We went to a cafe for breakfast. The staff at reception varied. Some were exceptionally helpful. Others were not. e.g. I checked to see if I could print my boarding pass on the hard wired computers in the lobby. "Yes" They would not print. At which point I was told, "You can only print from the computer on the left." The same staff member forgot to order out cab to the airport. All of these complaints may sound petty, but when they add up they result in a less than pleasant stay.

6/10 Okay

james, Minnesota

Liked: Cleanliness, staff & service

Santiago Stopover

The NICEST people in Santiago. So helpful. Also a wonderful shower,wonderful clean and comfy beds,great neighborhood, nice layout,terrific view from the breakfast room. The place is quite hot in January though and there is no air conditioning in the bedrooms - only in the living room. The kitchen is great but the living room could use some furniture updates. The wi-fi didn't work but they were trying to fix it. They let us keep our luggage there all day after we checked out, printed out our boarding passes and found us great transportation to the airport. Loved France!

8/10 Good

Camilo Ernesto, London

Liked: Cleanliness, room comfort

no swimming pool but good place to stayx,

The placed is located in "las condes" area. An up market neighbourhood where the the national HQ of big businesses are based. The apartments are spacious and the staff are friendly although their English is limited. The swiming pool does not exist any more.... Instead there is a breakfast terrace with a nice view of the city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

good location and friendly staff

Close to restaurants, shops and transportation. Walking distance to metro (watch out with rush hour), buses and taxis

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel near the metro.

A nice hotel near the metro in the heart of Providencia. The second bedroom is rather small, but the value is good, the internet is "OK", and the front desk staff is helpful. A nice alternative to the same-old same-old in hotels. (The ladies who run the breakfast every morning are fabulously friendly, too.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location, reasonable setup.

It is a great location, convenient to transit, restaurants, and shopping. The bedrooms are underfurnished and small (esp. one of the bedrooms), and the "king bed" is only a queen, but it is still a nice setup. The "living area" is very large and well-appointed, which is good for a group of computer hackers like my posse. (And wifi is slow, but acceptable even for us.)

4/10 Poor

Antonio, Miami, FL

Disliked: Property conditions & facilities, room comfort

Not a good option

The rooms look nice, but there is a lot of noise and the beds are very bad. I arrived at 10 AM, very tired from a night long trip, and they charged me a full day for giving me the room before 2 PM. I find that terrible, and will never go back to that place. The price was quite expensive for what you get.

8/10 Good

sid, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Versailles Suites Santiago

This hotel is in the Los Condes section of Santiago. It is an easy walk to many nice restaurants, shops and the Metro. The staff was friendly and very helpful. Breakfast included on the 17th floor with a lovely view of the city. We were able to get around on the metro to many attractions, both in town and as far as Concha Y Toro vineyards for the wine tour and tasting. I would stay here again, next time we travel to Santiago. It's about 20 minutes from the airport by cab.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

We arrived at this hotel at 01:00 am. It was so filthy we left with our bags in tow and walked the streets of Santiago to find a real hotel. The person at the desk was of no help. Do not even consider this hotel.