Entire apartment

VR Suite

3.0 star property

Photo gallery for VR Suite

A modern building with a pool area, surrounded by high-rise residential buildings.
A high-rise residential building with a swimming pool and landscaped garden.
Rooftop terrace
A hotel room with a bed, a nightstand, a lamp, a ceiling fan, a TV, and a window with curtains.
Premium Apartment, 3 Bedrooms, Balcony, City View | Living area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
The current price is AU$92
19 July - 20 July

Explore the area

View map
Huerfanos 1400, esquina Amunategui, Santiago, Region Metropolitana, 8320000
  • Place, Palacio de la Moneda
    ‪6 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Santiago Town Square
    ‪8 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Superior Apartment, 2 Bedrooms, Balcony (5 people)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Bed OR 3 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Studio, 1 King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Apartment, 2 Bedrooms, Balcony (6 people)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds
  • Free Wi-Fi

Apartment, 2 Bedrooms, Balcony

  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Bunk Bed OR 3 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Studio, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Premium Apartment, 3 Bedrooms, Balcony, City View

  • City view
  • 70 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Single Bunk Beds, 1 Single Bed and 1 Single Sofa Bed OR 3 Single Beds, 2 Single Bunk Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Studio

  • Sleeps 2
  • Free Wi-Fi

Triple Apartment

  • Sleeps 3
  • Free Wi-Fi

Studio Twin

  • Sleeps 2
  • Free Wi-Fi

About the area

Santiago

A family-friendly stay in the heart of Santiago awaits you at VR Suite. Within just a 15-minute stroll, you'll find popular places like Plaza de Armas and Palacio de la Moneda. .Each apartment is soundproofed and features Smart televisions with cable channels, along with free WiFi, free wired Internet and in-room childcare. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A down duvet, Netflix and a fan are also available. Housekeeping is available on request. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. There's also self parking, along with the convenience of an airport shuttle.

What's nearby

  • Palacio de la Moneda - 6 min walk - 0.5 km
  • Plaza de Armas - 6 min walk - 0.6 km
  • Santiago Town Square - 8 min walk - 0.7 km
  • University of Chile - 12 min walk - 1.0 km
  • Mercado Central - 12 min walk - 1.0 km

Getting around

  • La Moneda Station - 7 min walk
  • Parque Almagro Station - 20 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 15 min drive

Restaurants

  • ‪Dominó Teatinos - ‬2 min walk
  • ‪Aromas Café - ‬1 min walk
  • ‪Perfil Coffee - ‬1 min walk
  • ‪Avvocato Cafe - ‬1 min walk
  • ‪Sabores del Perú - ‬2 min walk

About this property

VR Suite

As a guest of VR Suite, you'll find a seasonal outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi and wired Internet. An area shuttle within 50 kilometres and an airport shuttle (available 24 hours) are available for a fee. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the family-friendly VR Suite. The apartment can provide concierge services and limo/town car service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santiago apartment is smoke free.

  • 24 guestrooms or units
  • 30 levels
  • 4 buildings
  • Built in 2009
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
VR Suite offers 24 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include fans and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Ski

  • Downhill skiing nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski shuttle (surcharge)
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 50 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Car hire
  • Car recommended
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 12 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Cot: USD 10 per night

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster
  • Toaster oven
  • Water dispenser

Dining

  • Minibar

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: USD 12 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Window screens

Entertainment

  • 43-inch Smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services
  • TV in common areas

Outdoor areas

  • Charcoal grill
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 10 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible parking space
  • Accessible train station shuttle
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Private wine tours
  • Ski storage
  • Wine tours
  • Winery release events
  • Bicycle rentals nearby
  • Casino nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Snowmobiling nearby
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 24 units
  • 30 floors
  • 4 buildings
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2009
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Some LED lighting used
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70 per accommodation, per stay
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 3 years old)
  • Covered self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in January and close in March.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartamentos VR Suite
Apartamentos VR Suite Aparthotel
Apartamentos VR Suite Aparthotel Santiago
Apartamentos VR Suite Santiago
VR SUITE SANTIAGO Aparthotel
VR SUITE Aparthotel
VR SUITE
VR SUITE SANTIAGO Santiago
VR SUITE SANTIAGO Apartment
VR SUITE SANTIAGO Apartment Santiago

Frequently asked questions

What is the cancellation policy at VR Suite?

VR Suite offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at VR Suite?

As of 5 July 2026, prices found for a 1-night stay for 2 adults at VR Suite on 19 July 2026 start from AU$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at VR Suite?

Yep, VR Suite has a secured covered self car park with in/out privileges for USD 12 per day. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Does VR Suite have a pool?

VR Suite has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from January to March.

What makes VR Suite a romantic place to stay?

Winery tours and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at VR Suite.

Is VR Suite family-friendly?

You bet! With amenities such as laundry facilities and a charcoal grill, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that VR Suite is a hit with families.

Is there a free airport shuttle available at VR Suite?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at VR Suite?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

VR Suite Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 46 reviews
Rating 8 - Good. 16 out of 46 reviews
Rating 6 - Okay. 10 out of 46 reviews
Rating 4 - Poor. 7 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

7.2/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ka-el

Liked: Cleanliness, property conditions & facilities, communication
Convenient location near mayor attractions and public transportation. you can walk to Plaza de Armas, la moneda and restaurants.
Stayed 5 nights in Oct 2022
Verified

8/10 Good

karyn

Liked: Staff & service, room comfort

Well priced easy self catering

Great central location, basic amenities which met our needs perfectly. Staff super helpful. Good choice for tfr price I would stay here again Spacious room, kitchen adequate for the basis and heaps of sunshine allowed for easy laundry drying
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and very central.

Very nice appartment, the best is of course the very central position. Nice swiming pool with possibility to seat under shadow and make a BBQ on the top of the highest tower, with an amazing view.Nothing negativ to say for this price.
Verified

4/10 Poor

William

Disliked: Cleanliness, room comfort, communication
Kitchen was no bigger than a toilet cubicle and bigger than second bathroom Not easy to communicate and it’s a hotel inside another hotel so very confusing. We needed more toilet and they were reluctant to give us an extra roll.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown apartment.

Tired, small and noisy apartment. Sorry can't recommend.
Verified

4/10 Poor

Grace

Disliked: Cleanliness, amenities, property conditions & facilities
Just bad. No AC. It’s a rundown place.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Sonia

Liked: Communication
Disliked: Cleanliness
Room was dirty, floors had not been swept. Minimum amenities. Photos show access to pool when no access was provided. No AC weather was in high eighties
Verified

4/10 Poor

Kerby

Disliked: Cleanliness, property conditions & facilities
This place need reparation very old dirty, customer service zero, whatever you want like service not disponible for you
Stayed 5 nights in Sep 2023
Verified

4/10 Poor

Joan

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as advertised

The email confirmation we received stated "separate dining area, kitchenette with microwave and dishwasher, day bed, double sofa bed'.. The small room we were given had a kitchenette and fridge but none of other described amenities. And we had called at least a month before to make sure we could get late checkout, as our flight was not until late at night. But when the time came we were not allowed to make a partial payment in order to stay until six p.m., despite the assurances received weeks before. Our room had no air conditioning, so the noise level from the busy city streets below made it difficult to sleep. Our building was many stories high, and there was often a long wait for the small elevators. The VR Suites seemed to be more of a transient residence hotel than a tourist hotel. We encountered whole families in the small elevators, as well as teenagers with bikes, moms with little babies, etc. On the positive side, most of the staff we dealt with were extremely kind and helpful.
Verified

2/10 Terrible

Elton

Liked: Communication
Disliked: Amenities, property conditions & facilities
Muito ruim, parece um cortiço!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Gabriela

Liked: Communication

Busquen otro lugar

Desde el check in fue muy negativo, a pesar de saber que ya estabamos en el parqueo, no nos esperaron para asignar el departamento, nos hicieron esperar, luego un registro en una oficina. Eran las 12 de la noche estabamos cansados y con niños. Ya en la unidad debe tenerse en cuenta que esta muy vieja, los cuartos (a excepcion del matrimonial) diminutos y apretados. Los baños super incomidos en uno no se podia usar la ducha pues no habia como suspender la salida de agua del grifo bajo. Los pisos danados, la cama incomoda. Esta tan mal concebido que si quieres usar el microndas debes desconectar el router de wifi. Ni hablar de la zona es horrible y parece peligrosa. La relacion calidad precio no vale la pena,hay varios lugares mejores por precios similares
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Adelaine

Liked: Cleanliness, room comfort, communication

SUPER INDICO!!!

A localização é ótima, a Vr suite é tipo uma agência que fica no térreo (não é o nome do hotel, o hotel é gran Santiago edificio) a localização é perfeita, próxima de estação, de shopping, um mercado de frente praticamente, tudo na palma da mão, as agências de passeio buscam lá, foi simplesmente maravilhoso!!! A atendente do Vrsuite que registrou nossos documentos foi super atenciosa e educada, só tenho agradecer e sempre que houver oportunidade indicá-los!!! Nos apartamentos tem cozinha e banheiro completinho, tem smart TV e Wi-Fi. O check in é disponível 24 horas. Nossa melhor escolha, o custo benefício ótimo também!
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

HELOISA

Liked: Cleanliness, room comfort, communication

Excelente hospedagem

Excelente, ótimas instalações, otima localização
Stayed 10 nights in Mar 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

Piénsalo dos veces

Recepción muy poco funcional. Trato de agentes de seguridad y recepción (front desk) muy antipáticos y poco resolutivos. Poca comunicación entre propiedad y comunidad. Material de cocina en mal estado. Vistas horribles y poca discreción. Lo único bueno la ubicación.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Koichiro

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
中心部にあって買物などとても便利。セキュリティも安心。
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort, communication

Top

Localização top, apartamento excelente, eu e filha adoramos
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Thaysa

Liked: Room comfort, communication

Quarto vê suíte

O quarto e bem amplo, o atendimento também, porém é um prédio muito grande e com muitos andares pra um só elevador e isso dificulta muito a subida e a descida pela quantidade de gente utilizando o mesmo elevador! Causa mts transtornos. Fora isso é um hotel bem agradável.
Stayed 4 nights in Sep 2023
Verified

4/10 Poor

Guido

Liked: Communication
Disliked: Room comfort

No recomendable

Terrible! El lugar está ubicado en una zona extremadamente peligrosa de Santiago. Y aparte de eso todo el mundo nos advirtió que ahí habían viviendo de manera permanente muchas bandas delincuentes
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepção

Indiscritível. Quarto um horror, havia apena 1 elevado para 30 andares, não há vaga de estacionamento. Tudo complicado. O que salva é a simpatia do Stags, mas NÃO É HOTEL, é um flat dos bem fuleiros. Uma pena
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Marcos Jordao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente apart hotel! Localização privilegiada, muitos bares, supermercados e lojas. Além se ótimo custo benefício
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

BERGSON

Disliked: Cleanliness, staff & service

Excelente localização, conforto mediano.

A localização merece destaque pois é perto de todos os pontos turísticos do centro e a duas quadras do metrô. O apartamento 218-c que ficamos é simples e funcional, porém senti muita falta de uma limpeza pesada no banheiro e cozinha. Possui geladeira, microondas e fogao eletrico que dá pra resolver quando não quiser comer em restaurante. Só foi feita uma troca de toalhas durante os 7 dias que ficamos (eu, esposa e dois filhos). A recepção e o escritório de administração atendem bem. Não há aquecimento (calefação) central e ficamos por conta de dois aquecedores portáteis que são insuficientes em noites mais frias, mas não chegou a ser um problema maior. A relação custo x benefício é satisfatória.
Stayed 7 nights in Aug 2018
Verified

8/10 Good

Marcellus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OTIMO

RECOMENDO
Stayed 5 nights in Jul 2018
Verified

6/10 Okay

luis

Muy buena ubicacion

Lo contratado no fue con lo que me encontré al llegar. Al regreso Hoteles.com que do en reintegrarme la diferencia.
Verified

10/10 Excellent

alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena ubicación

muy buena disposicion de los administradores
Verified

2/10 Terrible

BRUNO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feo, sucio, nada que ver con las fotos

Fue realmente pésimo. Horrible. Feo, sucio, no había agua para tomar en la habitación, la agua del caño apestaba, el anuncio indicaba que tenían TV 42 LCD, ... no tenia. Era una 14¨ antigua que no permita conexión a cables. El wifi no funcionaba. Para registrarse es a partir de las 0945hs am, ...!!! No tiene como registrar antes, así que tienes que organizar tu agenda pensando en la disponibilidad del local. Bueno, no recomendó para nada. Ya me quede en varios departamentos suites en Santiago y todos agradables o buenos, que al menos cumplían con lo que indicaban en el anuncio pero este.... nada. Gracias