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San Cristóbal Suites Santiago

2.5 star property
Mountain hotel with indoor pool

Photo gallery for San Cristóbal Suites Santiago

Outdoor dining
View from property
Apartment (Triple) | Living area
Indoor pool, outdoor pool
Exterior detail

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
Huérfanos 547, Office 211, Bldg. B, Santiago, Region Metropolitana, 8320000
  • Santa Lucia Hill
    ‪3 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Medical Center Hospital Worker
    ‪3 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Apartment (Triple)

Premium bedding, rollaway beds, free WiFi

Apartment (Triple)

Highlights

Separate sitting area
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Single Apartament

Fridge, microwave, coffee/tea maker

Single Apartament

Highlights

Separate sitting area
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Apartment (Doble)

Fridge, microwave, coffee/tea maker

Apartment (Doble)

Highlights

Separate sitting area
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • City view
  • 3636 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Santiago

San Cristóbal Suites Santiago places you in the centre of Santiago, within a short 5-minute stroll of Santa Lucia Hill and Forest Park. Highlights at this ski hotel include an outdoor swimming pool, an indoor swimming pool and in-room kitchens. .This hotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include laundry facilities, a terrace and a garden. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Downtown Santiago hotel include Plaza de Armas and within 30 minutes you'll find Medical Center Hospital Worker.

What's nearby

  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Santiago Town Square - 9 min walk - 0.8 km
  • Palacio de la Moneda - 17 min walk - 1.4 km
  • Medical Center Hospital Worker - 3 min drive - 2.7 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪New Horizon - ‬3 min walk
  • ‪Work Cafe - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Milagritos - ‬1 min walk
  • ‪La Antigua Bodeguita - ‬1 min walk

About this property

San Cristóbal Suites Santiago

Mountain hotel with indoor pool
San Cristóbal Suites Santiago offers its guests an indoor pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi and wired Internet. An area shuttle within 80.00 km and an airport shuttle (available 24 hours) are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at San Cristóbal Suites Santiago. Free self parking is available.

Smoking is allowed in designated areas at this Santiago hotel.

  • 31 guestrooms or units
  • 22 levels
  • 3 buildings
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
San Cristóbal Suites Santiago offers 31 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Kitchens offer fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 80 km
  • Ski shuttle nearby
  • Free self parking on site
  • Valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (10:00 AM - 7:00 PM) and Sunday - Sunday (10 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 14 per person (one way)
  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-in fee
  • Late check-out fee: USD 40 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at San Cristóbal Suites Santiago.

Property is also known as

San Cristóbal Suites Bellas Artes
San Cristóbal Suites Bellas Artes Hotel
San Cristóbal Suites Bellas Artes Hotel Santiago
San Cristóbal Suites Bellas Artes Santiago
San Cristóbal Suites Hotel
San Cristóbal Suites
San Cristobal Suites Santiago
San Cristóbal Suites Bellas Artes
San Cristóbal Suites Santiago Hotel
San Cristóbal Suites Santiago Santiago
San Cristóbal Suites Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at San Cristóbal Suites Santiago?

San Cristóbal Suites Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at San Cristóbal Suites Santiago?

Yep, San Cristóbal Suites Santiago has a free self car park. Additionally, there is valet parking with in/out privileges for USD 15.00 per night.

Does San Cristóbal Suites Santiago have a pool?

San Cristóbal Suites Santiago has an outdoor pool and an indoor pool.

Is San Cristóbal Suites Santiago family-friendly?

No, San Cristóbal Suites Santiago is an adults-only property.

Is there a free airport shuttle available at San Cristóbal Suites Santiago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at San Cristóbal Suites Santiago?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at San Cristóbal Suites Santiago?

No, pets are not allowed.

San Cristóbal Suites Santiago Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 5 out of 46 reviews
Rating 2 - Terrible. 10 out of 46 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
my room was not all that but great view,,Room was not clean .the guy is very nice..
Stayed 25 nights in May 2019

2/10 Terrible

Alan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible

terrible, terrible experience. I unfortunately arrived one day after my reservation and manager of property was RUDE and inconsiderate! As I was speaking with on the phone, he hung up on my. I had to call hotels.com and he did the same. I was very lucky that some had an apt available in the same building.
Stayed 4 nights in Nov 2019

2/10 Terrible

Philip, Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed - unclean and no soap.

This apartment was unclean. See photos. There was no soap. There was a soap dispenser but the liquid soap was so diluted that effectively there was no soap. This made it particularly hard to have a shower - there was no wash cloth either! I went out to buy a soap. There was also no hair shampoo or hair conditioner. There were 5 light fittings in the kitchen / lounge area - but only 2 lights worked. Their voltage was so low that there was not enough light. The fitting that normally holds up the shower head was broken so the shower head couldn't be held up. Rust and mould were evident in the bathroom. When I arrived I dropped my bags and came back later.in the day. If I had realised the state of uncleanliness (see photos) etc I would not have stayed. I expected something significantly better for A$128 a night. The photos on the web site look good, but completely misrepresent that state of this apartment.
Stayed 1 night in Jun 2019

2/10 Terrible

Calish, Chicity

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATTENTION EVERYONE ATTENTION, PLEASE STAY AWAY FROM THIS PLACE. Me and my husband had the worst experience of our all life, and trust me I travel often since I work for the airlines industry. I really don’t want to use my emotions on this experience but I will try to be as direct I can. First we arrive at “lobby” and a security guard called someone by the radio and this person told us to meet at building B on the 6 floor. After dragging or bags to the mentioned bldg person just met us on front of the elevator instead of just telling us to meet at the correct building we we were about to stay which it was bldg C to avoid going up and down with ours bags. Finally arrived to the apartment and for my impressions the apartment did not look at all to the one on the website. Floor was with so much dust like they didn’t swept, they had plates, spoon and coffe mugs all dirty on the table. My hubby went to use the bathroom and toilet didn’t flush people believe it or not. Then there’s more about this apartment. Sofa was broken and dirty but the worst was the bed, it had human hair pillow was EXTREMELY disgusting, I don’t think they ever change them, it was tons of stains and even broken. Here is the worst part of this apartment, administrator. When I tried to contact this unprofessional person first he didn’t want to talk, it was just thru text, I explained him the whole situation and since we didn’t want to stay in this apart he sent someone to kick us out because we weren’t happy.
Stayed 2 nights in Nov 2018

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Don, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment conveniently located.

These are well appointed 1-2 bed apartments close to great restaurants (Barrio Lastarria), mass transit, and the historical section of Santiago. Plaza de Armas, La Moneda, and Cerro Santa Lucia are all within walking distance. A large grocery store is next door, if you prefer to dine in, or just enjoy a light breakfast before exploring the city. The owners are very friendly, attentive, and committed to your happy stay. I would stay there again. The owners are fluent in English.

8/10 Good

Thomas, Wisconsin

Liked: Staff & service, room comfort

Apartment building experience

This is actually a private apartment (in an apartment building) that is rented out as a hotel room. It's nice because you have a full bathroom and kitchen available, but not the same set of services you'd expect in a hotel (like a front desk, room service, etc.). If you plan to be in Santiago for a few days and want to live more like a local, this would be great. The manager (Rick) was great and helped me make arrangements for storing luggage and calling a taxi.

8/10 Good

daniel , new york, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel / Apartment

Nice hotel in the center of town close to subway stations restaurants. Owner very pleasant , fix wi fi problems within minutes. With regards to hotel cleaning you the owner will ask permission from you to change sheets, towels , toiletries at your convenience except for Sundays which if perfectly fine.

6/10 Okay

Miaka, NYC

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Good hotel, but some issues made stay uncomfy

The facilities were nice, but I feel like the entire thing was poorly planned. For one, we were not told that we needed to call a specific man who actually owns the place to get the key/access to our room. My phone doesn't work in Chile, and if I didn't have a guide w/a phone, I would've been in trouble. I bought this room because it had free wifi and a kitchen. For the first four days, I was in one room that just wasn't well-cleaned. The sheets were very dingy and the kitchen and fridge were dirty as well. I was moved to a new room which was much nicer and cleaner, but the inconvenience of having to move was extremely awkward to me. The wifi? Garbage. I had 2 good days of wifi and 2 days without any wifi and 14 days of wifi that cut off every other minute. The guy who owned the place was also very touchy feely and creepy, and he constantly got angry at me for calling to ask him to fix the wifi. His wife was also very invasive; she constantly used her master key to get into the room when I didn't answer in less than 2 seconds, and there was no way to stop her from doing so. Despite that, the location was really nice and central, lots of places to visit and easy access to a major landmark in Santiago as well as the metro and numerous buses. Lots of places to get food as well, and taxis are easy to access. It's a bit noisy at night if you're on the main road, but if you live in the city, it should be fine.

6/10 Okay

Joe, Durham, NC

Liked: Room comfort
Disliked: Cleanliness

Decent place to stay but convenient location.

Overall more of a value place to stay, but sheets were not so clean, no toilet paper or soaps, and registration staff not easy to communicate with. Hotel manager (Rick) was very helpful and provided much better customer service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful choice.

Spacious room. Safe neighborhood. Owner very friendly.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTAFA

El sitio es una estafa no existe y no devuelven el dinero
Stayed 5 nights in Nov 2021

2/10 Terrible

Gianni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy malo, no exite el hotel, y no resuelven

Terrible, muy malo la aplicación está, tiene ofertas falsas y no son creíbles sus condiciones prácticamente yo tuve q resolver el caso y desmostraselos a ellos para q devolvieran el dinero. El lugar no existía , nadie responde en hora no hábiles ante emergencia , mejor utilicen booking 100% mejor. Después d tanta pelea me hicieron la devolución solo espero q se haga efectivo.
Stayed 2 nights in Nov 2021

2/10 Terrible

Rodny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esto es una estafa, porque el número de contacto no reconoció la reserva, diciendo que era una estafa y que ya había recibido muchas llamadas. Nunca pude ir a la locación y el cobro se realizó en mi tarjeta.
Stayed 1 night in Nov 2021

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Devolución

Llegue a la direccion de la estadía y me dicieron entrar por merced, llego a porteria y me dicen que no existe esa empresa, llame muchas veces al numero que aparece en la pagina y en la reserva y me salia buzon de voz por lo que perdi dinero y tuve que buscar otro lugar donde hospedarme. Fue una muy mala experiencia me cobraron un servicio que no use y no tuve respuesta de la empresa a la que reserve
Stayed 1 night in Sep 2021

8/10 Good

Santiago Rafael Gonzalez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away - very bad

This was my 14th travel and I always stay in this building. The are different companies and this was the first and LAST time with San Cristóbal Suites Bellas Artes. I can only say two words. Stay Away. The contact person was friendly the first day and during my first phone call to ask about cleaning. We have cleaning ONCE during our 13 days stay. We try to contact them. It was holyday was we told. Monday will be cleaning. Nothing happens on Monday. So be aware. This is not a good company to rent from.

4/10 Poor

flemming

Disliked: Cleanliness, property conditions & facilities, room comfort
Super location!!! Just a walk from all downtown attractions!! But super dirty apt. Panels corners and walls haven’t been washed for years!!!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

Básico, limpieza cada 72 horas y wifi malo

básico, malo wifi y limpieza cada 72 horas

8/10 Good

vicky, Rosario

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Muy buena ubicacion

Duplex muy agradable y comodo, solo faltaria un split xq fuimos una semana de mucho calor y durante el dia no se podia estar en el depto. El señor que nos atendio, muy servicial y amable. Y la ubicacion excelente!

2/10 Terrible

MARTIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Siempre me hospedo en estas torres con diferentes operadores pero este depto en particular no tenia aire acondicionado,ni siquiera un ventilador. La wifi no funciono durante 2 dias. No daban shampoo ni jabon. Muy pobre

8/10 Good

JANIA

Liked: Staff & service, property conditions & facilities, room comfort
A limpeza ficou um pouco a desejar. Levei uma queda dentro da banheira, já que não tinha tapete emborrachado dentro da mesma. Comuniquei ao proprietário para reparar estas falhas.

6/10 Okay

Robinson

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Demorado, sujo mas bem localizado

Fiquei quase 1 hora na recepção aguardando alguém vir me entregar as chaves. Internet não conectava no último dia e tive de procurar algum estabelecimento para utilizar. Roupa de cama sujas e não trocaram as toalhas nenhum dia. Localização boa e apartamento com todos os eletros prometidos no anúncio.

6/10 Okay

Igor T, Belo Horizonte

Recomendo por ser uma ótima localização.

4/10 Poor

enrique, CH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mala experiencia

Habitación en mal estado, no había personó de recepción y por tanto no se podía coordinar nada

6/10 Okay

GUILHERME, São Paulo

Disliked: Cleanliness, room comfort

Flat Huérfanos, 547

Flat antigo, limpeza e conforto não são impecáveis. A localização central favorece em certos pontos, ppr exemplo, acesso mais fácil, porém dificulta outros. Todos os estacionamentos disponíveis próximos são bastante caros, ruim para quem alugou carro. A região central de Santiago apresenta alguns riscos quanto à violência, principalmente furtos.