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Aparthotel

Relen Suites Bellas Artes

Property class: 3

Photo gallery for Relen Suites Bellas Artes

Exterior
Room
Living room
Living area
View from property

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • Parking available
  • 24/7 front desk

Explore the area

View map
Monjitas 744, Of 2219, Santiago, Region Metropolitana, 10001
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Santiago Town Square
    ‪3 min walk‬
  • Place, Santa Lucia Hill
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Living area

Standard Apartment, 1 Bedroom

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment Triple

Living room

Standard Apartment Triple

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Santiago

Relen Suites Bellas Artes puts you in the heart of Santiago, steps from Plaza de Armas and within a 20-minute stroll of Palacio de la Moneda. Highlights at this ski aparthotel include in-room kitchens, free WiFi and balconies. .Each apartment features a living room, an LCD TV and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub, bathrobes and free toiletries. .This smoke-free aparthotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, express check-in and express check-out. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown Santiago aparthotel include Costanera Center and Parque Arauco Mall.
View more Aparthotels in SantiagoOpens in a new window

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Santiago Town Square - 3 min walk - 0.3 km
  • Santa Lucia Hill - 7 min walk - 0.6 km
  • Mercado Central - 7 min walk - 0.6 km
  • Lastarria District - 10 min walk - 0.9 km

Getting around

  • Armas Station - 4 min walk
  • Santiago Central Station - 13 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 18 min drive

Restaurants

  • ‪Lung San - ‬3 min walk
  • ‪Puerta del Sol - ‬1 min walk
  • ‪Oceanika Sushi - ‬2 min walk
  • ‪El Ají Seco - ‬1 min walk
  • ‪Lui Kung - ‬1 min walk

About this property

Relen Suites Bellas Artes

As a guest of Relen Suites Bellas Artes, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee. Relen Suites Bellas Artes also features express check-out and a lift. Parking is available for a fee.

This Art Deco Santiago aparthotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • Built in 2011
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
Relen Suites Bellas Artes offers 10 accommodations with coffee/tea makers and complimentary bathrobes. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Santiago aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Beach

  • Beach shuttle (surcharge)

Ski

  • Ski shuttle (surcharge)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Parking on site (CLP 13,000 per day)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Rollaway/extra bed: CLP 10,000 per night

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • Art Deco architecture
  • Built in 2011

Policies

Check-in

Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 10000 per night.
  • Cots (infant beds) are not available.

Payment types

  • Diners Club
  • Mastercard
  • American Express
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 20000.00 per room (return)
  • Self-parking fee: CLP 13000 per day
  • Rollaway bed fee: CLP 10000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Relen Suites Bellas Artes
Relen Suites Bellas Artes Aparthotel
Relen Suites Bellas Artes Aparthotel Santiago
Relen Suites Bellas Artes Santiago
Relen Suites Bellas Artes tia
Relen Suites Bellas Artes Santiago
Relen Suites Bellas Artes Aparthotel
Relen Suites Bellas Artes Aparthotel Santiago

Frequently asked questions

What is the cancellation policy at Relen Suites Bellas Artes?

Relen Suites Bellas Artes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Relen Suites Bellas Artes?

Yep, Relen Suites Bellas Artes has a self car park for CLP 13000 per day. A self car park is also available, for a fee.

Are there hot tubs in the rooms at Relen Suites Bellas Artes?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Relen Suites Bellas Artes?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Relen Suites Bellas Artes?

Check-out time is noon.

Are pets allowed at Relen Suites Bellas Artes?

No, pets are not allowed.

Relen Suites Bellas Artes Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 69 reviews
Rating 8 - Good. 32 out of 69 reviews
Rating 6 - Okay. 15 out of 69 reviews
Rating 4 - Poor. 7 out of 69 reviews
Rating 2 - Terrible. 9 out of 69 reviews

6.8/10

Cleanliness

5.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

An awful experience.

Due to my work, i had to stay the night at Santiago. I booked a room at Relen Suites and i only stayed there for 10 minutes. First. The advice says "parking facilities", but it's not included in the price. You have to talk with the doorman who can find a parking in the building for USD 20 without a receipt. Second. I went to the room, i opened the door and i was kicked by an awful sweat smell. I realised the walls were stained, like some one has been using them as a napkin for months. Third. The bed. It didn' had blankets and the mattress was in a terrible state. I sat in the bed and i almost fall in my back, it was like a black hole in the middle of the bed. I took my suitcase, i went to the doorman and I gave him the keys. I'm still asking for a refund.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Limpio y cómodo

No dejaron La contraseña del wifi
Verified review

6/10 Okay

We arrived a bit early and they allowed us to check in right away, which was very appreciated. The room was fairly clean. Pretty much what I expected.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Super Lage - Rest naja

Zugang schwierig, keine tel. Erreichbarkeit, Abzocke beim Parken, Zimmer und Geschirr schmutzig. Kein Topf, keine Kanne, 2 Löffel im 3er Appartement. Wir haben eine Nacht verloren, weil niemand tel. Zu erreichen war. Verständigung ohne Spanisch unmöglich.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Engañada

Fui engañada no me entregaban recibo a pesar de insistir en ellos. Me encontré con sorpresa en la tarjeta de crédito .fui atendida por una chica llamada paula
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hermoso el hotel, buena ubicación. Pésima atención

No nos brindaron nada de lo que nos prometieron booking (cochera- wifi- a la cama indiv le faltaba la sabana, espera de 3 hs para tomar habitación.- Hotel hermoso.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Room facing west feel hot in the afternoon

Above average
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejor de lo esperado.

Bueno. Se puede recomendar y está bastante bien ubicado.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service

bleugh.

I regret picking this hotel. Location was good but the service was atrocious. no housekeeping at all. mouldy shower curtain. dirty dishes. dirty floors and walls. no key fob provided so you were at the mercy of someone deciding to let you into the building.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment. Great views of Santiago.

Useful kitchen. Good location for exploring the city.
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Desepcion

Muy bueno el lugar. Lastima que me robaron pertenencias y al reclamar al servicio de limpieza me negaron la devolucion sin darme solucion. Una lastima.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel súper céntrico

Super céntrico... Está cerca de los puntos de interés de santiago
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Santiago Centro.

Eu já sabia que não era um hotel, são apartamentos em um condomínio no centro. A recepção não tem nada a ver com a hospedagem e isso atrasa um pouco o check-in. Houve um problema no meu apartamento e me deram um temporário, estava muito mal cuidado. No dia seguinte trocaram para um limpo com móveis mais conservados. O espaço é ótimo, com uma sala e pequena cozinha, mais o quarto e banheiro. Enfim bem localizado em relação ao metrô, Lastarria e Catedral, a língua atrapalhou um pouco, mas indico, desde de que entendam não se tratar de um hotel.
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Hotel bem localizado/ atendimento ruim

o hotel é bem localizado, próximo ao metrô e a pontos turísticos importantes da cidade, além de vários restaurantes. Em relação ao apto, trata-se de um imóvel posto a locação para turistas em um condomínio onde residem vários proprietários, o que gera problemas típicos da convivência entre quem está de passagem e quem é fixo. Destaco negativamente o atendimento dado por Paula e Olga, funcionárias do hotel, sendo a primeira a que nos recebeu na chegada. Embora tenha dito que o quarto seria limpo dia sim e dia não, de fato chegamos numa quinta (6/8) e ele só foi limpo a primeira (e única) vez no dia 10/8, depois de praticamente obrigarmos para que isto acontecesse, pois faltava até papel higiênico. Depois disto Paula e Olga desapareceram e sequer tiveram contato conosco para receber as chaves e conferir o quarto. Há no apto um número reduzido de utensílios: quem pensa num imóvel deste perfil para cozinhar terá sérias dificuldades. Em síntese, indico que gaste um pouco mais e se hospede num hotel melhor.
Verified review

6/10 Okay

mala ventilación de los pasillos

vecinos ruidosos y pasillos con mal olor
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nunca fue lo que se esperaba y me hicieron esperar

ES UN FFRAUDE TOTAL NO ES HOTEL ES UNA HABITACION TOOD SUCIO PUERCO Y SOBRE TODO YO TENIA QUE LIMPIAR ESO NO ESTA NADA BIEN LAS COLCHAS TODO MUY MAL EL BAÑO LO TUVE QUE ARREGALAR NO SERVIA NI ELBOTE DE BASURA ETC UNA EXPERIENCIA MUY MALA LA VERDAD OJOOOO ME COBRARON USTEDES EXPEDIA MUCHO MAS D ELOQ UE COBRAN NO SE VALE ESO ES INCREIBLE DEBI PAGAR LA MITAD DE LOQ UE LES PAGUE MUY MAL POR USTEDES
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slarvigt och dåligt underhåll

Det fanns inte handdukar eller tvål som lovat. Spisen gick inte att använda.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Filme de terror

Paula nos entregou a chave Tv só um canal de desenho Teve vulcão entrando em erupção soubemos quando voltamos ao Brasil Deixei recados na portaria para a tal de Paula mas nunca mais a vimos No banheiro não tinha secador de cabelos Uma hora o chuveiro era quente demais outra hora mal esquentava Não havia nenhum produto de toilete de cortesia nem mesmo uma toalha no chão do banheiro A internet só funcionou dois dias e meio e quando bem entendeu Tentei relamar mas com quem Foi muito difícil comunicar-mo-nos com nossa famíli. A cozinha não tinha abridor de lata, forma de gelo e tampas nas panelas Quem contrata um apartamento com utensílios de cozinha é porque quer preparar sua dieta. No penúltimo dia um cidadão bateu à nossa porta, perguntando se estávamos cozinhando o cheiro da comida o estava incomodando e ele era residente do prédio Dissemos que ficasse tranquilo pois no dia seguinte iriamos embora A partir daí nada mais funcionou na parte elétrica a não ser a luz do quarto banheiro e cozinha. Não tínhamos mais cooktop geladeira microondas cafeteira luz nos abajures na sala nenhum interruptor funcionava nem tv, nem como carregar nossos celulares nenhum sinal de internet Só quarto nem água ou refrigerante gelada cinco da manhã ainda noite pegamos um táxi "no meio da rua" para o aeroporto os porteiros do dia anterior falaram que o hotel não chamava tax
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

nice suite- studii

perfect for the price paid. Excellent location. Theres no staff just the security guys
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbar vistelse

Helt perfekt bra service! var städat och fint enda som var lite minus var att solen väcker dig tidigt men du kan aldrig döma solen, Och området är helt okey mycket skoj
Verified review

6/10 Okay

Muito bem localizado

Tivemos um pouco de dificuldade para encontrar o hotel, que na verdade é um apart em meio a um prédio residencial. Mas a proprietária e ajudantes são muito simpáticos e prestativos. O quarto é bastante confortável, tem praticamente tudo necessário para uma boa estadia.
Verified review

8/10 Good

Liked: Room comfort
Disliked: Staff & service

Séjour agréable,malgré tout

Petit F2 plaisant et bien conçu, vue agréable sur les toits,nous étions au 18ème étage. Très bien situé. Petits inconvénients : le bruit des bus dans les rues adjacentes jusqu'à une heure avancée,le tapis du salon aurait besoin d'un coup d'aspirateur et le linge de maison(draps et serviettes)sont certainement rapidement lavés à l'eau froide . La réception est là pour donner et reprendre les clefs.pas plus.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price; terrible management

An apartment badly maintained by clearly absentee owner. On-site manager ill-equipped to handle foreigners and/or cleaning. Great location, views and price, but you are absolutely on your own for everything else. Be forewarned: If you arrive late at night, the front gate will be locked and the phone number provided will not get you a person. I had to wait until another resident came home and kindly let me in. The security guard for the entire building, not the rental units, then had trouble finding the person responsible for the apartment.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centric Stay

After a training seminar it was a great stop to get things together before going home.
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Rellen Suites - more of an apt. hotel

This is really more of an apthotel, meaning most of the other people in the building appear to be residents. The room itself is immaculate and well sized for 2 people. It's ideal for the business travel. The best part is by far the windows. One wall in both the bedroom and the living room is a window with expansive views over the downtown area and plaza de armas. While the building lacks the amenities of a full hotel the location, good room condition and amazing views make this room an incredible deal. Only drawback: no air conditioning